The Perfume Shop - Omni Park 175 Reviews 

75
TrustScore 5 out of 5

4.9

Unit 209, Omni Park, Santry, DUBLIN 9 DUBLIN, IE


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Rated 5 out of 5 stars

The staff at Omni were fantastic, we received great advice& value. The purchase was wrapped to perfection by very friendly staff, the gifts were wrapped & personalised

Company replied

Rated 5 out of 5 stars

I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service fr... See more

Company replied

Rated 5 out of 5 stars

Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great crai... See more

Company replied

Rated 5 out of 5 stars

All of the staff here at The Perfume Shop omni Park would like to say a huge thank you to all of our customers who participated in our raffle to raise money for cancer. Yous are the best customers we... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 209, Omni Park, Santry, DUBLIN 9, DUBLIN, Ireland

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

35,954 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase

Assistant Elaine was extremely helpful and her product knowledge was outstanding and advised on recycled bottles

July 24, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Elaine was very helpful in helping me…

Elaine was very helpful in helping me choose one of the most wanted fragrances, and I’m very happy with my pirchase

July 24, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

I was served by the Lovely Elaine in…

I was served by the Lovely Elaine in the Perfume Shop in Omnipark Santry. She was so helpful and went above and beyond for me. Thank you so much!!

July 24, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Very great experience

Very great experience. Very thankful for Antoinette, she helped me today with a gift for my friend. The perfume shop is the best.

July 10, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Went in on Tuesday was greeted by…

Went in on Tuesday was greeted by Eimear and Antoinette, Both girls were so nice and patient.Helped me decide on a perfume by providing loads of choices,
definitely would come back again !

July 1, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Elaine in Omni advised me brilliantly

Elaine in Omni advised me brilliantly. I originally just wanted to have a look, came out with two bottles lol

April 29, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Great staff in the Omni Centre

Great staff in the Omni Centre , going to be smelling so good from recommendations , special mention for Antoinette 😉 check out the Travalo for short trips away ppl.

April 14, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I wanted to congratulate the staff in…

I wanted to congratulate the staff in the Perfume shop in the Omni centre in Santry Dublin the ladies are always so helpful and friendly they always go the extra mile with advice.I work in retail and its not always easy to have that smile and friendliness.
So thanks again Antoinette
Much appreciated Vivienne Lyons

March 27, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had such a wonderful experience at our Omni centre location in Santry Dublin. It’s fantastic to know that our staff consistently provide helpful and friendly service, going the extra mile to offer advice. We strive to provide exceptional customer service and it’s heart-warming to hear that we achieved that for you. We appreciate your feedback and look forward to welcoming you back to our store soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

The people in the omni park shopping…

The people in the omni park shopping centre on the swords road in the perfume shop are absolutely phenomenal, go above and beyond for their customers in every experience I've had, everything from their expertise in their scents their friendly outgoing positive vibes, especially Joan who is always a pleasure to deal with.
Keep it up the perfume shop in the omni park your best customer
Laura ☺️💕

March 26, 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you had such a wonderful experience with our team at the Omni Park shopping centre. We are so happy to know that you found our staff to be knowledgeable, friendly and helpful. We strive to provide exceptional customer service and we are delighted that you felt it was evident in your interactions. We will be sure to pass along your compliments to Joan.

Kind regards,
Jasmyn

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