The staff at Omni were fantastic, we received great advice& value. The purchase was wrapped to perfection by very friendly staff, the gifts were wrapped & personalised
Company replied
Unit 209, Omni Park, Santry, DUBLIN 9 DUBLIN, IE
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The staff at Omni were fantastic, we received great advice& value. The purchase was wrapped to perfection by very friendly staff, the gifts were wrapped & personalised
Company replied
I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service fr... See more
Company replied
Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great crai... See more
Company replied
All of the staff here at The Perfume Shop omni Park would like to say a huge thank you to all of our customers who participated in our raffle to raise money for cancer. Yous are the best customers we... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 209, Omni Park, Santry, DUBLIN 9, DUBLIN, Ireland
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Assistant Elaine was extremely helpful and her product knowledge was outstanding and advised on recycled bottles

Reply from The Perfume Shop - Omni Park 175
Elaine was very helpful in helping me choose one of the most wanted fragrances, and I’m very happy with my pirchase

Reply from The Perfume Shop - Omni Park 175
I was served by the Lovely Elaine in the Perfume Shop in Omnipark Santry. She was so helpful and went above and beyond for me. Thank you so much!!

Reply from The Perfume Shop - Omni Park 175
Very great experience. Very thankful for Antoinette, she helped me today with a gift for my friend. The perfume shop is the best.

Reply from The Perfume Shop - Omni Park 175
Went in on Tuesday was greeted by Eimear and Antoinette, Both girls were so nice and patient.Helped me decide on a perfume by providing loads of choices,
definitely would come back again !

Reply from The Perfume Shop - Omni Park 175
Thanks so much to Antoinette for helping me choose the perfect scent! I will definitely be returning.

Reply from The Perfume Shop - Omni Park 175
Elaine in Omni advised me brilliantly. I originally just wanted to have a look, came out with two bottles lol

Reply from The Perfume Shop - Omni Park 175
Great staff in the Omni Centre , going to be smelling so good from recommendations , special mention for Antoinette 😉 check out the Travalo for short trips away ppl.

Reply from The Perfume Shop - Omni Park 175
I wanted to congratulate the staff in the Perfume shop in the Omni centre in Santry Dublin the ladies are always so helpful and friendly they always go the extra mile with advice.I work in retail and its not always easy to have that smile and friendliness.
So thanks again Antoinette
Much appreciated Vivienne Lyons

Reply from The Perfume Shop - Omni Park 175
The people in the omni park shopping centre on the swords road in the perfume shop are absolutely phenomenal, go above and beyond for their customers in every experience I've had, everything from their expertise in their scents their friendly outgoing positive vibes, especially Joan who is always a pleasure to deal with.
Keep it up the perfume shop in the omni park your best customer
Laura ☺️💕

Reply from The Perfume Shop - Omni Park 175
Antoniette, thank you for your friendly and exceptional customer service see you again soon.
Antoinette was very professional I didn't know what I wanted she went through all my options till I got what I wanted for family and friends great experience I will be back
Annette in The Perfume Shop in Omini was so professional. Excellent customer service and very helpful.
The lady in the shop in Omni park was so helpful and kind and sorted my problem
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