Esha was amazing today. So lovely. Helpful, new her perfumes well. Totally honest.very professional.
Company replied
Location
Switch locationOxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB
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See what reviewers are saying
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... See more
Company replied
I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... See more
Company replied
I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, United Kingdom
4.7
Excellent
57 reviews
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Esha was amazing today
Esha was amazing today. So lovely. Helpful, new her perfumes well. Totally honest.very professional.
June 14, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a really good experience in this…
Had a really good experience in this store. Pele in particular was incredibly polite, knowledgeable and helpful with finding what we were looking for. Great customer service 👏 👌
May 23, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele was super helpful!
May 25, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ishaq was an absolutely lovely help
Ishaq was an absolutely lovely help! so sweet and made the whole experience very enjoyable 10/10
May 24, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele and Anafeesa are super excellent…
Pele and Anafeesa are super excellent in what they do, they helped me pick the perferct fragrance for my boyfriend and he loved it.
May 15, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience today with pele and…
Lovely experience today with pele and nafeesa xx
May 15, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good treatment
Good treatment, great team, and fast delivery as well ( Oxford west gate shop), thank you!
May 4, 2026
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Top tier experience
Pelé was very knowledgeable, delightfully pleasant to talk to, and very patient with me as I didn’t really know anything about perfume. 10/10 will shop here again!
May 8, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful shop
Wonderful shop! Great scents! Pele was amazing while assisting me to find the right fragrance for my son. Pleasant experience every time I enter this shop! Thank you so much!
May 6, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele was super helpful with his…
Pele was super helpful with his suggestions of fragrances and very knowledgeable. Top notch customer service ☺️
May 4, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service and very…
Great customer service and very friendly, definitely recommend
May 2, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful member if staff Pele
Really helpful member if staff Pele
Listened and found a fragrance that we liked and we joined the membership on his recomendation.
May 2, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Superb service from the Oxford team…
Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!
April 27, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
really great service and hospitality
really great service and hospitality. will definitely come here again!
April 22, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are so helpful
The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back
April 19, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele provided brilliant service for us…
Pele provided brilliant service for us today. Give this guy a raise!
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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