It's the best perfume purchase I ever made thanks to Joimie, she was really patient and understanding like any other shops I have been to. She made me feel comfortable and she was on point while hel... See more
Company replied
Location
Switch locationUnit 23, Drakes Circus Shopping Mall, 1 Charles Street, PL1 1EA PLYMOUTH, GB
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Excellent service from ladies in Plymouth branch. I asked for ‘Number one best selling fragrance for men and women’ as I was buying for my son aged 29 and daughter aged 25. After a few other ques... See more
Jamie was an absolute star. Her enthusiasm and willingness to get us sorted for the right scent for our wedding was above and beyond . The entire team were helpful but she was top notch . Thank you x... See more
Company replied
I had an excellent experience at The Perfume Shop in Plymouth thanks to Jaimie. She was incredibly helpful in guiding me through choosing between three different perfumes, explaining the notes, long... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 23, Drakes Circus Shopping Mall, 1 Charles Street, PL1 1EA, PLYMOUTH, United Kingdom
4.7
Excellent
43 reviews
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What a bargain I got in the sale
What a bargain I got in the sale ! I bought Million lucky 100ml and the smell is amazing. Delivery was so quick only two days .
July 1, 2026
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Stristi was fantastic
Stristi was fantastic. I’ve never bought a fragrance so quick. She was helpful, honest & insightful. 10/10, service was great.
June 7, 2026
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have once again been served by Jaimie…
I have once again been served by Jaimie and as usual above and beyond service, a credit to the company and the store. Caroline and Shristi were also so helpful and always a pleasure to talk to. I will always come back to the perfume shop!
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jamie was an absolute star
Jamie was an absolute star. Her enthusiasm and willingness to get us sorted for the right scent for our wedding was above and beyond . The entire team were helpful but she was top notch . Thank you x
May 17, 2026
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My birthday experience
Polite and knowledgeable member of staff.Nothing was too much trouble and I was able to choose the exact fragrance I wanted with no pressure and the experience for me was a pleasant one.
April 28, 2026
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Plymouth’s perfume shop to go to!
I had an excellent experience at The Perfume Shop in Plymouth thanks to Jaimie. She was incredibly helpful in guiding me through choosing between three different perfumes, explaining the notes, longevity, and which would suit best. She also took the time to help with wrapping, which was a lovely touch.
Her knowledge and customer service were absolutely spot on—professional, friendly, and genuinely attentive. A perfect shopping experience from start to finish. Highly recommended!
April 21, 2026
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast delivery
This is my daughters favourite perfume. I brought her a bottle for Christmas. Fast delivery.
December 21, 2025
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Purchased and paid for online and…
Purchased and paid for online and picked up after an hour
December 17, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Brilliant service
December 16, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
We were served by a man on 13/12/2025…
We were served by a man on 13/12/2025 at 15:28pm at the Drakes Circus location.
I tried to give him my Perfume Shop points card and was told he couldn’t accept Student ID or any other discount due to there already being a discount on.
I explained what it was and he said “I can’t use a points card on this till anyway as it will make it crash. You can use your receipt to get the your points”.
Now I appreciate I can do that, but there is 3 tills in that store. There was no offer to move to another till and the way he instantly shut me down before I even took out my card was impolite.
December 13, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
We appreciate you bringing this to our attention. We're sorry your experience at Drakes Circus wasn't satisfactory on December 13, 2025. We'll review the till policy and address the customer service approach to ensure a more positive experience in the future. Thank you for your feedback.
The Perfume Shop
Very fast and easy to order
November 22, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The service was quick and efficient
The service was quick and efficient. I ordered the Coco Chanel instead of the no 5 but that was my mistake not yours.I like both perfumes so no problem. I will be buying the No 5 next time.The perfume came in double quick time which was excellant Thank You
November 20, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Fast and easy to use the app to easily…
Fast and easy to use the app to easily purchase the product you want fast delivery highly recommended service A+++++++
August 9, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
It's the best perfume purchase I ever…
It's the best perfume purchase I ever made thanks to Joimie, she was really patient and understanding like any other shops I have been to. She made me feel comfortable and she was on point while helping me select the right product.
I can't stress much but it was the best experience and also thanks to her colleague who was equally kind enough and helped gift wrapping things perfectly .
October 30, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Plymouth 168
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Good value that smells beautiful
Great value with a lot of choice ,great service with a quick delivery, helpful from start to help you choose the one for you
July 9, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
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