It's the best perfume purchase I ever made thanks to Joimie, she was really patient and understanding like any other shops I have been to. She made me feel comfortable and she was on point while hel... See more
Company replied
Location
Switch locationUnit 23, Drakes Circus Shopping Mall, 1 Charles Street, PL1 1EA PLYMOUTH, GB
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See what reviewers are saying
Excellent service from ladies in Plymouth branch. I asked for ‘Number one best selling fragrance for men and women’ as I was buying for my son aged 29 and daughter aged 25. After a few other ques... See more
Jamie was an absolute star. Her enthusiasm and willingness to get us sorted for the right scent for our wedding was above and beyond . The entire team were helpful but she was top notch . Thank you x... See more
Company replied
I had an excellent experience at The Perfume Shop in Plymouth thanks to Jaimie. She was incredibly helpful in guiding me through choosing between three different perfumes, explaining the notes, long... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 23, Drakes Circus Shopping Mall, 1 Charles Street, PL1 1EA, PLYMOUTH, United Kingdom
4.7
Excellent
44 reviews
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Good value that smells beautiful
Great value with a lot of choice ,great service with a quick delivery, helpful from start to help you choose the one for you
July 9, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Plymouth 168
Hi,
Thank you for your review!
The Perfume Shop
Product is as described
Product is as described. I love that it was packaged with safety in mind.
June 25, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great customer service…
The lovely young lady behind the counter was very helpful and a breath of fresh air.
June 19, 2025
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop.
I had such an amazing shopping…
I had such an amazing shopping experience today at the Plymouth shop. Very lovely sale assistent Shristy was so attentive, and helpful, took her time,and hwlp me to choose perfect present! Shristy you are an absolute star,thank you very much!
June 16, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Jaimie was very kind and helpful and…
Jaimie was very kind and helpful and had lots of product knowledge will be coming back. Credit to the store
June 15, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Thank you for your kind words!
The Perfume Shop
Jaimie and Ellie were wonderful sales…
Jaimie and Ellie were wonderful sales advisors! Their service was phenomenal and I ended up spending £200 pounds but money well spent!
Please let me work here they said I’d be a good fit
June 11, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
brilliant sales assistant Jaimie !!!
June 10, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Amazing service
Myself and my boyfriend were served by a lovely girl called Sydney, she went the extra mile to make sure we were 100% satisfied with the perfume we went for and nothing was too much to ask. Lovely service :)
May 22, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Plymouth 168
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Visited your plymouth store today and…
Visited your plymouth store today and was served by a lovely polite young lady called paige her customer service was amazing helped me with what I was after today
May 17, 2025
Unprompted review
Reply from The Perfume Shop - Plymouth 168
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Plymouth 168
Hi,
Thanks for your review. It's great to hear you are happy with our service and thanks for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Plymouth 168
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Plymouth 168
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Excellent service from ladies in…
Excellent service from ladies in Plymouth branch. I asked for ‘Number one best selling fragrance for men and women’ as I was buying for my son aged 29 and daughter aged 25.
After a few other questions I was given sprays of 3 fragrances and placed under no pressure to make a purchase
Once I made my selection both were gift wrapped for free
I was greatly assisted by their obvious product knowledge and subsequent guidance
Great work
December 11, 2024
Assistant was fabulous
Assistant was fabulous, after describing what my husband likes, made the perfect recommendation for something new.
Thank you.
December 4, 2024
Unprompted review
A great bargain with quick delivery.
November 25, 2024
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