16 June 2026 - excellent service by the very pleasant staff at the Redditch branch.I had picked up the wrong perfume by mistake, but they swapped it out without any hitches! It was a breeze.Great serv... See more
Company replied
Unit 54, Evesham Walk, B97 4ET REDDITCH, GB
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16 June 2026 - excellent service by the very pleasant staff at the Redditch branch.I had picked up the wrong perfume by mistake, but they swapped it out without any hitches! It was a breeze.Great serv... See more
Company replied
Walked in just for a quick look and walked out smelling incredible 😂 Becca was an absolute star. Super friendly, knew her stuff, and somehow managed to find a fragrance I actually loved which... See more
Company replied
Upon entering the shop we were greeted by both staff. (Bex and Sienna). Both offering excellent customer service. Answered all our questions and helped us choose what we needed for our upcoming weddin... See more
Company replied
Whilst Christmas shopping at the Kingfisher Centre, Redditch, I dropped into The Perfume Shop in the hope of being able to compare the fragrances of two short-listed Dior Eau de Parfums (Sauvage & H... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 54, Evesham Walk, B97 4ET, REDDITCH, United Kingdom
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I ordered Jimmy Choo perfume online; this also included samples two samples of perfume from a small selection. My order arrived within the advertised delivery timeframe and there was two additional samples of perfume also included. Great service.

Reply from The Perfume Shop - Redditch 97
Just been in to the Redditch shop as looking for a new perfume as I’m really fussy, I only like sweet and fruity and have struggled to find one . A girl called inaya I think her name is was absolutely fab! So helpful . She recommended all the perfumes that would suit me and spent time with me selecting . Sprayed them on a card and wrote the names on. She recommended I wait for it to settle on my skin of my top 2 for 20 minutes and she was so right and I finally found a fragrance I love !

Reply from The Perfume Shop - Redditch 97
Matt gave excellent customer service and was really helpful to help me find what I needed in store today.

Reply from The Perfume Shop - Redditch 97

Reply from The Perfume Shop - Redditch 97
Well as soon as I walked in Rebecca was so helpful didn't rush me took her time to explore my options I was very impressed the store looks and smells amazingly 👌 ☺️

Reply from The Perfume Shop - Redditch 97

Reply from The Perfume Shop - Redditch 97
People are so lovely and helpful, gave really helpful advice, would 100% recommend!!!

Reply from The Perfume Shop - Redditch 97
Matt & the Redditch team are incredibly helpful and knowledgeable the scents I go for so that makes an amazing tailored experience
Popped into the Redditch kingfisher store and was helped by Matt. He was so incredibly helpful and patient as we had no idea what we wanted. Walked out very happy customers!

Reply from The Perfume Shop - Redditch 97
Matt was fantastic, he was very patient and helped me find the exact fragrance I wanted, as it needed to compliment a branded body wash. He also helped me find a great deal on the fragrance too. Matt’s customer service was the best I’ve experienced in a long time.

Reply from The Perfume Shop - Redditch 97
Matt in Redditch kingfisher shopping center, helped me sooooo much,nothing was to much trouble all with a big smile 🥰 also wrapped my perfume beautifully with personalized ribbon which I loved ❤️

Reply from The Perfume Shop - Redditch 97
the staff at the Redditch branch were so helpful as they managed to supply my order to my home next day.
I was very disappointed this time my boyfriend allways buys my perfume from the perfume shop as do I. He purchased a few of my Christmas presents and the free gifts that were supposed to come with did not only a empty bag
Always love my scents, and the perfume shop always seem to have the perfect one for me, with the perfect help of the assistants
Whilst Christmas shopping at the Kingfisher Centre, Redditch, I dropped into The Perfume Shop in the hope of being able to compare the fragrances of two short-listed Dior Eau de Parfums (Sauvage & Homme for men), based upon their fragrance when applied to my skin. I had hoped that such a test would enable me to make a final selection from which to make a purchase with a budget of £100.00. Having explained the reason for my visit to the assistant, I was supplied with two paper strips, each one having a different parfum applied. Unlike a tester on the wrist however, this did not enable me to assess how each scent would perform when applied to my skin chemistry, so I left the shop without making a purchase. Has skin testing gone out of fashion?
Disappointing.
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