Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... See more
Company replied
Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... See more
Company replied
We were served by Nicola at the silverburn store and she was so helpful, my son had birthday money to spend and she took her time and answered all his questions and advised him which fragrance would s... See more
Company replied
Was served by Nicola today service was great listened to what I wanted and advised me what was suitable perfume on my skin . Nicole had a chat presented the perfume in a bag with tissue paper which... See more
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We were served by Janice. She was such an amazing, patient and supportive worker, we had a really big shopping and she supported us with whatever we wanted and needed. She helped us with such dedicati... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, United Kingdom
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Fantastic service from Denise and the rest of the staff at the silverburn store. Denise was very polite and attentive. Didn't pressure us into a decision and helped up chose the perfect wedding perfume and aftershave.

Reply from The Perfume Shop - Silverburn 249
Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future

Reply from The Perfume Shop - Silverburn 249
Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.

Reply from The Perfume Shop - Silverburn 249
The assistant was particularly helpful, extremely pleasant+very knowledgeable about the perfumes in the shop.
Great choice brilliant offers and competitive prices good fast delivery will definitely use them again
I wanted my 15ml bottle of Mugler Angel refilled. Popped into Silverburn shop and so impressed by friendly helpful staff. Thank you so much x
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