The Perfume Shop - Stratford Centre 190 Reviews 

Darren was excellent. Stratford Mall Store.
A credit to The Perfume Shop.

I had the good fortune of being assisted by Diane. She was full of smiles and extremely helpful and knowledgeable. Apart from guiding me through and sampling a few scents in the shop she also ordered a scent to be picked up at another branch. She made spending.my money a pleasure. Thank you Diane

Purchased male perfume received a female one.

Shenay at Stratford London shopping mall excellent customer service with smile and professional. Very knowledgeable with the prices and products and great help of choosing what i was looking for.

She always did a great job with the wrapping of the perfume for my daughter 18th Birthday present.

Thank you SHENAY great job 👏🏾

A staff member called Shaz was incredibly helpful to me; I had not realised that I had to know the exact amount of money on my gift cards before the transaction could be tapped into the till; Shaz helped me navigate right the way through the process. She was extremely friendly and patient, very adept at helping me realise the best and most economic way of buying the product I wanted. This shop can often be crowded out with customers; I chose to go early on a Tuesday afternoon when it was comfortably full but I did not have to wait; Shaz had offered help within a few seconds of my entering the shop, even though she had been busy with organising the counter display teddy bears! Shaz also made sure that my new points were recorded on my account; very helpful of her as I did not have my Perfume Shop card with me at the time. I will definitely be using the Perfume Shop again, this is the third time I have visited and each time I have experienced great support and help from the staff.

I really enjoyed it very much to a point were i ended up purchasing more, and I really much appreciate their free tester sample they given me. Thank you very much for this wonderful amazing customer service?

Madiha provided excellent service today! She helped us choose a wonderful gift for my son and took the time to show us a variety of ladies’ perfumes. She also did a beautiful job gift-wrapping our purchases. Her cheerful and friendly attitude made the experience even better. We’re extremely happy with her service and will definitely be back. Thank you, Madiha!

I had an excellent experience with the service from Darren and Shaz! I was unsure about choosing a perfume for my friend, but they gave great recommendations based on what she likes. The personalized ribbon message was such a cute touch, making the gift even more special. Highly recommend their service!

I visited the Stratford City Centre shop to purchase a perfume for my husband, and I had an amazing experience. A lovely staff member named Shenay assisted me throughout the visit. She was incredibly helpful, kind, and patient, making the whole process so smooth and enjoyable. The store also has an impressive collection of perfumes to choose from. Highly recommend this shop for both the fantastic service and great variety!

Found my receipt! Came over from Essex to visit another shop, popped in here and was greeted by a really helpful and lovely girl named Shaz. Ended up buying another Xmas present for the family! It’s customer service like this that makes people go to the shops rather than shop online, sadly not everyone values customer service the same. Well done Shaz, I would shop there more if local.

Nice shop,professional customer service, friendly and very helpful. Thank you Shaz for your kindness and availability.

Worst experience ever, took 2 months to deliver.

In the Stratford centre branch an employee called Tisha gave amazing service and had a really positive attitude.
My best service experience in any establishment. Couldn’t have been better👍🏻👍🏻

Honestly they are excellent with everything With good product and with good Team ...I always buy my perfumes from them and I love Vip discount....I jut like this company
"There's one black slim lady with one fine braid hair in her 40 or 50 years is very rude to her own kind of black people she despises me every time I go there but other then her I love everybody who works there !" I really don't like when she is working there as she is bully