After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her st... See more
Company replied
Location
Switch locationUnit 10, Clarks Village, Street, BA16 0BB SOMERSET, GB
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Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the trave... See more
Company replied
A very efficient & helpful shop assistant. Whilst what I wanted wasn't in stock, she said they could order it & send it to my home address. She also referred me to the receipt & a telephone number if... See more
Company replied
Ordered on Sunday afternoon at Clark’s Village outlet centre as they didn’t have the stock on-hand. This was to take advantage of their discount offer. It was dispatched Monday and delivered on... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 10, Clarks Village, Street, BA16 0BB, SOMERSET, United Kingdom
4.9
Excellent
86 reviews
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Been a few times to this store & the…
Been a few times to this store & the lady Elsie always helps us out my husband is very awkward when it comes to picking a aftershave as he never knows what to go for & Elsie always helps him out & always succeeds , very good customer service will always come back to this store as staff are very kind 👌🏼
July 26, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Silvia gave me best customer Service…
Silvia gave me best customer Service when I came into the store.
July 25, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful in Store and a brilliant…
Very helpful in Store at Street Village and a brilliant price to match
July 17, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We tried 6 different perfumes and Margo…
We tried 6 different perfumes and Margo was very helpful and we found just the right one for us.
July 20, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
The service in the Street Store was second to none.
The perfume arrived with me the day after ordering.
Amazing service.
July 9, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been served by Mazie absolutely…
Just been served by Mazie absolutely super star!! Great customer service very knowledgeable definitely will pop in again .
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Margo was absolutely brilliant help
Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the travel atomiser. Very happy with our experience today.
June 21, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant delivery experience
I ordered item on the Friday from the retail outlet at Clarks Shopping centre in Street, and it was delivered on the monday, very impressed.
June 6, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Marie!
After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her stuff and wanted to help me find something I loved. We spent a good amount of time looking at lots of different fragrances that she recommend until I found one I truly loved and not once did she seem annoyed or wishing I would hurry up and buy something and I appreciate it so much!
Please give Marie a raise!
June 1, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff!!
We popped in to have a look at the perfume prices, and the sales associate was really lovely. She recommended a few nice smells and I ended up with a new perfume, thanks so much!
May 27, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A very efficient & helpful shop…
A very efficient & helpful shop assistant. Whilst what I wanted wasn't in stock, she said they could order it & send it to my home address. She also referred me to the receipt & a telephone number if I did not receive my order promptly. It wasn't necessary as regular updates advised of dispatch & expected delivery. I received my perfume well wrapped on time. Thank you.
May 13, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful instore loved it and got…
Very helpful instore loved it and got to save massively. Thanks Clarks Village
May 4, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Marie was amazing
Marie was amazing, sprayed about 10 perfumes on the both of us until we found what we wanted
April 24, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Maisie at the Street Outlet branch was super helpful and really kind. Highly recommended.
April 12, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop, Street
We were helped today by Margo, who was second to none on her service and perfume knowledge. She helpfully pointed us in the direction of some great bargains and made the whole experience enjoyable.
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India in Clark’s village
India in Clark’s village, absolutely amazing so helpful a real asset
March 27, 2026
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff and friendly.
March 17, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service
I had no idea that I could order a product that wasn’t stocked. Staff was helpful and informative and my chosen perfume was delivered to my home promptly.
March 5, 2026
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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