After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her st... See more
Company replied
Location
Switch locationUnit 10, Clarks Village, Street, BA16 0BB SOMERSET, GB
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A very efficient & helpful shop assistant. Whilst what I wanted wasn't in stock, she said they could order it & send it to my home address. She also referred me to the receipt & a telephone number if... See more
Company replied
Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the trave... See more
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Ordered on Sunday afternoon at Clark’s Village outlet centre as they didn’t have the stock on-hand. This was to take advantage of their discount offer. It was dispatched Monday and delivered on... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 10, Clarks Village, Street, BA16 0BB, SOMERSET, United Kingdom
4.8
Excellent
93 reviews
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The staff was very helpful finding what…
The staff was very helpful finding what I previously had bought although I didn’t have my perfume shop card and ordered in my order.
April 9, 2025
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Just buying a gift
Just buying a gift, staff was most helpful for an inexperienced shopper.
March 20, 2025
Reply from The Perfume Shop - Street Somerset 357
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Went in with no plan
Went in with no plan, esp after a bad experience with another perfume shop francise. Margot was incredible, helpful and friendly and got exactly what I wanted and helped me find it. I travelled up from Bude for the day, long trip but will be back if the service is always like that.
March 22, 2025
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Hello,
We're so happy to hear about your positive experience! It sounds like you had a wonderful time and we're thrilled that Margot was able to help you find the perfect fragrance. We strive to provide exceptional service and it's heart-warming to know that our team exceeded your expectations. We appreciate you taking the time to share your feedback and we hope to see you again soon!
Kind regards,
Jasmyn
Really helpful staff
Took my daughter to buy her first perfume a few weeks ago, all staff asked if we needed any help and were very friendly. Marie was wonderful and helped find the perfect scent for my daughter, it suits her so well. I took my husband in there today and again Marie was super helpful.
February 8, 2025
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Most amazing staff ever!
I went in with my boyfriend and we had such an amazing experience. The staff in this store and so friendly and gave recommendations so good we ended up buying one! Margo in particular made the experience 10/10, will definitely go back and we really recommend!
February 7, 2025
Unprompted review
Reply from The Perfume Shop - Street Somerset 357
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Excellent service
So pleased with street branch Clark’s village.
Looking for a men’s fragrance , not so easy to get , phoned the shop , and a lovely lady said yes we can order online , so visited next day ! All ordered delivered next day good service.
January 29, 2025
Extremely high level of service, Clark’s Village outlet
Went to purchase aftershave and perfume in the Clark’s Village outlet in Street, Somerset. Served by Louis and Philipa who were amazingly helpful and gave an outstanding level of personal service that made shopping there a pleasure.
December 19, 2024
Unprompted review
Simply Delicious
Did not have the perfume in stock that we required. But very very helpful young sorted it out. He ordered it from there ware house and we had it delivered wirh in a couple of days. Top job.
December 5, 2024
We visited today and was greeted by…
We visited today and was greeted by friendly and informative staff. We were served by a lady called Margot and she was fantastic. Margot made sure we got the best deal and value for our money, as well as making sure we walked happy customers!
December 14, 2024
Unprompted review
Awful customer service instore
I visited the Clarks Village Outlet in Street yesterday ( 9th December ]
The shop was empty of customers.
4 members of staff were chatting to each other whilst unpacking boxes on the shop floor , oblivious to anyone .
No welcoming greeting.
No assistance to choose or help with anything ,
No eye contact .
Left the store as so annoyed with the total negative experience .
I have always bought my perfume from there, but I most definitely will not be returning.
If I could score less than I would .
December 9, 2024
Unprompted review
The Lady who assisted me in paying by…
The Lady who assisted me in paying by card and sending it to my friend was excellent. Street store in Clarks village
December 2, 2024
Very helpful assistant
Very helpful assistant, friendly and efficient who ordered my perfume to be delivered to my home as there wasn’t any in store.
December 1, 2024
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