Kerry from the taunton shop was absolutely brilliant! she didn’t make me feel pressured into buying anything and took her time with me allowing me to smell each individual item
Company replied
Location
Switch location32 Fore St, TA1 1HP TAUNTON, GB
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See what reviewers are saying
What an incredible store! I came in to get a bottle of alien goddess and Alison was incredibly! Went above and beyond to help me! Very polite and helpful. Get on down to them for any perfume... See more
Company replied
Walked in, knew what I was getting, chose it and then Lel twisted my arm! She introduced me to a much nicer, stronger scent (Stronger With You Intensely) and it was beautiful - so I bought it. Lel is... See more
Company replied
Lel is the most helpful and knowledgeable staff member we've had the pleasure in dealing with at this store. She spent alot of time with my partner and I picking some fragrances that I absolutely lo... See more
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
32 Fore St, TA1 1HP, TAUNTON, United Kingdom
4.6
Excellent
57 reviews
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Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Great customer service
Great customer service, Lel at the taunton branch was great, gave my many options for my likings, was very knowledgeable. I only buy anything if she is in!
November 16, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
I went into the perfume shop in Taunton…
I went into the perfume shop in Taunton today the one on the parade and I have to say I was greeted by a lady called Alison who was the most helpful person ever. I would absolutely like to leave a review to say how pleased I was with the service and the price.
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
I visited the Perfume Shop in Taunton…
I visited the Perfume Shop in Taunton today and was served by Alison. I was not sure of the perfume I wanted so Alison asked me what sort of fragrance U liked and went on to suggest a few options giving me samples to smell. I took the slips to smell and give me time to chose. I went back later and purchased one of her recommendations. She was extremely helpful and very pleasant too.
September 10, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Best customer service I have experienced
The customer service was absolutely fantastic. I was served by a lovely lady called Lel and she was easily able to find me what I was looking for.
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hello,
We appreciate your positive feedback and are so glad that you had a fantastic experience with our service. Thank you for choosing to shop with us!
Kind regards,
Jasmyn
The Perfume Shop
We had such a great experience
We had such a great experience! Ellia was extremely knowledgeable and helped us choose our wedding perfumes!
August 18, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Thank you so much for your kindness Lel
Thank you so much for your kindness Lel
(Taunton) Anna :)
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Wonderful staff very helpful and kind…
Wonderful staff very helpful and kind special mention to lel at the Taunton branch
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Lovely helpful employee
Lovely helpful employee.
Order came through promptly.
Will certainly shop there again.
July 30, 2025
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Kerry served me and was very helpful to…
Kerry served me and was very helpful to help me find the fragrance I was looking for
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Amazing shop (Taunton branch)
Amazing shop (Taunton branch), staff very friendly and accommodating, was served by Allison, she took the time to find the perfect scent for me, 10/10 experience 100% my new go to shop!
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Very helpful Kerry and Alison
Very helpful Kerry and Alison ! Got me the exact smell I was after ! Always reliable and happy to serve, definitely recommend!
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Great customer service
My son Harrison visits our local Perfume Shop -Taunton and is always welcomed by staff especially Lel who is exceptionally helpful. Great customer service and super friendly!
Would highly recommend!
July 8, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Lel in Taunton store is a real asset
I was served yesterday 26th June by a fantastic member of staff in the Taunton store called Lel. Nothing was too much trouble. Lel was really helpful in assisting me with buying a gift for my friend & even accommodated my request to repackage the set in a different way to make it easier for me to take home. It was gift - wrapped beautifully with a personalised bow. Her attention to detail & customer service is amazing. A real asset to your company! THANKS LEL!!!
June 26, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Just received exceptional customer…
Just received exceptional customer service, once again, by Kerry (the store manager & (assistant) Allison.
Allison was a great help today, giving me her own personal advice and expertise, whilst helping choose few new fragrances perfect for the summer.
I’m always greeted with smiles at the door. polite, well mannered are just a few to mention. Regardless of who’s working, they are always go above and beyond to meet customer satisfaction. this is standard day in day out, they definitely practice what the preach.
I’m a familiar face in the Taunton branch. I stop by from time to time just to try new samples and not purchase anything, I still receive the same customer service.
Thank you very much for the help today Allison ,and congratulations to the recent promotion Kerry.
Levi
June 20, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
I've been visiting taunton store for 7…
I've been visiting taunton store for 7 years all the staff are really helpful always going the extra mile I always go to Kerry as she is always bubbly and ready to help and i always get a sample which is am extra touch and gives you the incentive to buy something new always a pleasure
June 20, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Im a regular customer since 2019
Im a regular customer since 2019, But started online shopping this month only. My shop is in Taunton, one of the staff there is excellent 👌
May 14, 2025
Reply from The Perfume Shop - Taunton 279
Thank you for your positive review!
The Perfume Shop.
Fabulous experience
Walked in, knew what I was getting, chose it and then Lel twisted my arm! She introduced me to a much nicer, stronger scent (Stronger With You Intensely) and it was beautiful - so I bought it. Lel is a fabulous sales person who didn't need to apply any pressure as her experience, knowledge and kindness was simply enough.
Thank you so much, Lel for your help! I'm sure my partner will love his new and improved fragrance.
April 22, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hello,
We are thrilled to hear about your positive experience! It's wonderful to know that you found Lel's expertise and kindness so helpful. We strive to create a welcoming and informative environment for our customers, and it's heartwarming to hear that Lel's passion for fragrance helped you find the perfect gift for your partner. We hope you both enjoy the new scent!
Kind regards,
Jasmyn
The staff here today were very helpful.
The staff here today were very helpful.
April 22, 2025
Unprompted review
Reply from The Perfume Shop - Taunton 279
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
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