Nothing i dislike it’s u ask for samples no never got none u will gt them with ur order just done order yesterday and another one today cnt get samples how do u no what it’s like
Company replied
Location
Switch location19 High Street, SW17 0SN LONDON, GB
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See what reviewers are saying
I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... See more
Company replied
I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... See more
Company replied
The service was great, all the workers were very friendly especially Abdul from the tooting branch. He made my experience wonderful while I was Searching for mother's day gifts. Although I gave very v... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
19 High Street, SW17 0SN, LONDON, United Kingdom
4.8
Excellent
125 reviews
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Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Tyler at Tooting store was super sweet
Tyler at Tooting store was super sweet. I did not know they do a free wrapping service. So I got it all wrapped up to give away. I’m just so happy. Made my day! ❤️
March 20, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
We're thrilled to hear about your positive experience! It's wonderful that Tyler was so helpful and made your day. We're glad you discovered our free wrapping service and we hope you enjoyed giving your gift.
Kind regards,
Jasmyn
This morning I walked in tooting store…
This morning I walked in tooting store to find a perfume not really having an idea but Aysha Gal was super helpful and helped me to find two wonderful fragrances for Mother’s Day, Thank you.
March 19, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
We're so happy to hear you had a positive experience! It's wonderful to know that Aysha Gal was able to help you find the perfect fragrances for Mother's Day. We strive to provide our customers with exceptional service and we appreciate your kind words.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I received my giftsets in a couple of…
I received my giftsets in a couple of days. Great service.
March 13, 2025
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Doreen at the perfume counter was so…
Doreen at the perfume counter was so friendly and super helpful!!
March 17, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I went to Tooting shop to buy a gift
I went to Tooting shop to buy a gift. Aysha was super sweet to help with a gift. If it wasn’t for her, I don’t know I wouldn’t have made my decision. God bless!
March 17, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Tyler and Amiyah once again never been…
Tyler and Amiyah once again never been a let down customer service is very great communication skills always they way they treat you is amazing loved how Doreen has trained them always recommend this place just cause of the stuff
March 16, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words about your recent experience. We are so pleased to hear that you had a great experience with our team. We appreciate you taking the time to share your feedback. We are always striving to provide our customers with the best possible service.
Best wishes,
Jasmyn
Alessia at the Tooting Store
Alessia was really helpful throughout my visit. Was really supportive and kind. She gave me many good recommendations and she highly deserves huge praises for her work and customer care.
March 10, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words about Alessia! We are so pleased to hear that she was able to provide you with such a positive experience. We strive to create a welcoming and supportive environment for our customers and we are thrilled that you found Alessia's recommendations helpful. We appreciate you taking the time to share your feedback!
Kind regards,
Jasmyn
Prompt Free Delivery To Store
Prompt Free Delivery To Store, Excellent Customer Service By Tooting Perfume Shop Sales Staff
March 5, 2025
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The service was great
The service was great, all the workers were very friendly especially Abdul from the tooting branch. He made my experience wonderful while I was Searching for mother's day gifts. Although I gave very vague preferences he was able to pick out the perfect gift which I was certain my mother would love. Thank you very much to all the lovely staff for helping me!
March 8, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're so glad to hear that you had a wonderful experience at our Tooting branch. It's fantastic that our staff was able to help you find the perfect Mother's Day gift. We strive to provide excellent customer service and we're thrilled that you were so impressed with Abdul's helpfulness and expertise. We'll be sure to pass along your compliments to him.
Many thanks,
Jasmyn
Outstanding customer service from Taylor!
Amazing customer service yesterday! The lady- I believe her name was Taylor? Went above and beyond, gave me complimentary gift bag which I was willing to pay for, she also found tester of the perfumes I got for my partner and gave me few samples of male fragrances. She is a real credit to your company and deserves reckognition. Thank you for making my experience so great!
March 6, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I’ve been to Tooting Broadway Perfume…
I’ve been to Tooting Broadway Perfume shop, great service from the staff, friendly and helpful Aysha. Alessia. Doreen
Thanks for your service
March 5, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're thrilled to hear you had a positive experience at our Tooting Broadway location with Aysha. We appreciate you acknowledging our staff's friendly and helpful service.
Kind regards,
Jasmyn
Coco Madamoiselle
Firstly the staff member at the Tooting store who was fairly new, she tried to resolve the issue with my store card as it would not work. She registered a new one and ensured that I could order the product online. Very professional.
February 21, 2025
Reply from The Perfume Shop - Tooting SD 561
Hello,
We appreciate you taking the time to share your experience. It's wonderful to hear that our staff member at the Tooting store was able to assist you with your store card issue. We're glad she was able to resolve the problem and ensure you could order your product online. We strive to provide excellent customer service and we're pleased that you found her to be professional and helpful.
Kind regards,
Jasmyn
Doreen Salessia both are so cute and…
Doreen Salessia both are so cute and actually very respectful I actually enjoyed me as a trans girl make my more beautiful and bright
This was the best service.
From Brazil
Amo voces
February 19, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Fantastic service from Doreen fro the…
Fantastic service from Doreen fro the tooting store.. she was more than helpful.. fantastic woman.💙💙💙💙
February 19, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great experience at the tooting store
Great experience at the tooting store. Tyler is super helpful and kind. found the exact perfume i wanted !!
February 18, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Thanks for helping and thank you doreen…
Thanks for helping and thank you doreen tooting parfüme shop
February 14, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great service by Alessia at the…
Great service by Alessia at the Tooting branch !
February 10, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
tyler alice chloe
This was the best experience i’ve ever had at the perfume shop, they were so attentive and friendly, gave us plenty advice and matched us to perfumes perfectly, it was so refreshing and we felt the customer service was absolutely amazing, these ladies deserve a raise
January 11, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
We're so happy to hear about your fantastic experience at our store! It's wonderful to know that you received such exceptional service from our team. We're thrilled that they were able to provide you with personalized advice and help you find the perfect perfumes. We strive to create a positive and welcoming environment for all our customers, and we're delighted that you felt so well taken care of. Thank you for sharing your kind words.
Kind regards,
Sharain
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