I came here on a Wednesday right before close and was greeted by a lovely team Hamdi, Ahmad and Aman. They were so kind and patient in helping me decide what perfume to get! I didn’t feel rushed at a... See more
Company replied
Location
Switch locationUNIT 2118, Westfield London , Ariel Way, W12 7GF WHITE CITY, GB
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The person who dealt with me was extremely helpful. However because my details were incorrectly added to their system. My parcel arrived with the initials Ms, stead of Mrs. I give them 4 stars instea... See more
Company replied
Ayan was a very professional customer service. The way she explained was perfect and got me to have my gift choices, when I stacked in between choices, she has a good knowledge of the perfumes. She de... See more
Maram was amazing and helped us make a decision on what perfume to purchase! She communicated the gifting procedure clearly and was a joy to talk to! :)
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UNIT 2118, Westfield London , Ariel Way, W12 7GF, WHITE CITY, United Kingdom
4.6
Excellent
21 reviews
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Staff was helpful at Westfield
Staff was helpful at Westfield , White City and Deivery was quick .
December 2, 2024
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