The two sales women were really helpful when I came in for a promotional offer and they didn’t have the gift in stock. They offered an alternative gift after checking their stock for me.
Company replied
Location
Switch locationUnit 58, White Rose Shopping Centre, LS11 8LL LEEDS, GB
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See what reviewers are saying
Very good experuence but i bought again and didnt seem to get much off my purchase having 375 point and 15% off for it being my birthday. I did buy a chain bracelet and matching chain kneckless also... See more
Company replied
Helpful, polite and friendly staff, didnt have what i wanted in stock so ordered it for me online to be delivered to my home address
Company replied
I came in to the shop to purchase some Angel perfume to refill my 100ml bottle .The lady who served me explained to me that she couldn't refill it because the perfume was a different brand .she then o... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 58, White Rose Shopping Centre, LS11 8LL, LEEDS, United Kingdom
4.8
Excellent
78 reviews
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Great service from Charlotte
Great service from Charlotte, super friendly and helpful.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Very nice and friendly
Very nice and friendly, helped me choose the right gift for a birthday present. Thank you Charlotte for the great customer service and your amazing help is much appreciated
August 4, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Amazing service from both Amina and…
Amazing service from both Amina and Jess today.
Friendly and attentive with excellent wrapping skills.
Thanks so much
August 3, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Great service girls were great allways…
Great service girls were great allways shop here thanks again
August 2, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Lovely young lady served me at the…
Lovely young lady served me at the White Rose Shopping Centre in Leeds. She was extremely helpful and lovely to talk to . She didn’t rush and was chatty and really knows all about perfume. Bought a really nice bottle of perfume from her.
July 26, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
I went into The perfume shop inside…
I went into The perfume shop inside superdrug at the white rose.I was served by a lady called Faye.She was fantastic!! She was so patient with me and even chatted to my 2 young children.She never rushed me and was so polite! I recommend this shop purely by this lady!well done Faye
July 23, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Faye 5604
Faye 5604 - Faye was amazing and helped us with our query. Amazing customer service she was very well mannered and good at her job!
July 23, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
My fiancé and I were quickly greeted by…
My fiancé and I were quickly greeted by the lovely and friendly Faye 5604 today in the White Rose store. She was super helpful when I was struggling which scent to go for. Brilliant customer service! Thanks Faye!
July 22, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Went to the whitwrose centre today in…
Went to the whitwrose centre today in Leeds and bought some perfume from the perfume shop, the lady served me was called Faye 0534, she was amazing, really friendly and really spent her time with me whilst I was deciding what to buy. Thanks x
July 17, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Charlotte and Libby were very helpful
Charlotte and Libby were very helpful, the product wasn't in stock and they arranged for one to be collected nearby within the hour. Great experience and brilliant service.
July 15, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Really helpful ladies in white rose…
Really helpful ladies in white rose centre leeds. Ordered my perfume an was delivered within days. Thank you. Really appreciate the young ladies who placed my order. Thank you.
July 9, 2025
Reply from The Perfume Shop - White Rose 96
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Went in to get my mum a perfume
Went in to get my mum a perfume, Charlotte helped me to pick the perfect scent! Charlotte was so attentive and knew exactly what I was looking for!
July 3, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Amazing
I was really struggling to find a scent that would stick to my skin and that’s not to expensive but one of the lovely lady’s (Charlotte) helped me and she was so lovely and was very patient with me.
July 3, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Bought the good girl perfume today and…
Bought the good girl perfume today and I 100% recommend it, great service from Natalie and Lisa they were super friendly and polite and it was gift wrapped lovely. I will be shopping here again :)
July 3, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Had a very pleasant service libby was…
Had a very pleasant service libby was great help today her customer service was perfect
July 2, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Great customer service always
Great customer service always, happy smiles from Libby and Lauren.
June 30, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Greeted by a lovely girl called Amina
Greeted by a lovely girl called Amina. Was really helpful and knowledgeable about the products. Help me find the right perfume within my budget. Overall, great experience and big thank you to Amina
June 29, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
10/10
Charlotte was absolutely amazing! She had great knowledge of her perfumes and was able to pick one out for myself and i loved it. She was incredibly helpful and very polite and professional. Was a 10/10 experience overall
June 28, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Charlotte and lia at white rose was…
Charlotte and lia at white rose was very helpful and polite in their salesmanship when selling me a fragrance good staff and good prices
June 28, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Charlotte was awesome when helping me…
Charlotte was awesome when helping me choose a gift! 10/10 would shop again
June 28, 2025
Unprompted review
Reply from The Perfume Shop - White Rose 96
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
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