Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
Company replied
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... See more
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I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
195 reviews
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Lisa from the Wolverhampton base was…
Lisa from the Wolverhampton base was very friendly and helpful regarding what was the smell I was looking for
G
March 18, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely experience with Lisa in Wolverhampton
Lisa was brilliant and helpful at the Wolverhampton Mander centre. Bought two perfumes and loved the instant personalised ribbon printing service. Great idea!
March 7, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Nicky was absolutely outstanding
Nicky was absolutely outstanding, amazing customer service will be returning!
Thanks again
March 5, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The lady was very helpful and soon…
The lady was very helpful and soon ordered my item and also quick delivery, I will be using the shop all the time now. Thank you.
February 19, 2025
Leanne’s Customer Service Perfume Shop Wolverhampton
I visited The Perfume Shop in The Mander Centre Wolverhampton today, I popped into store looking for a specific item that I had received a sample of that was really adored by my husband and saw online it was available at The Perfume Shop. Your Colleague Leanne that served gave me a very warm, friendly and welcoming greeting and asked me if I needed any help with anything, I explained I had seen online that GAN IVY aftershave was available with the Perfume Shop and asked if she had had it in store yet, she told me I’m ever so sorry that she hadn’t had it in yet that was very nice of her to so say “SORRY”, not many places do that they just say NO.
Leanne did tell me that she could order it in online for me to collect from store. That was amazing again there aren’t many places that can order things in for you, to have to place your order online yourself, but WOW Leanne’s work here was Going Above And Beyond for me.
I went ahead and Leanne ordered the GAN IVY aftershave online to be delivered to store and would be available to collect on Friday. Leanne found my Perfume Shop Rewards card online by searching for it with my email address as I hadn’t got my card with me and found it and my points went to my card.
A very Big Thank You to Leanne for her lovely customer service and for Going Above And Beyond for what she did for me today is what I want to say. Really made my day I thought I wasn’t going to be able to get the item as it wasn’t in store, but Leanne did make me proud.
Thank you Leanne for your 5 star customer service, I definitely shall be back when Leanne is working to purchase fragrance from The Perfume Shop Wolverhampton Mander Centre to be served by Leanne.
February 11, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
We are so pleased to hear about your positive experience at our store. It's wonderful to know that Leanne provided such exceptional customer service. We strive to create a welcoming and helpful environment for all our customers, and it sounds like Leanne went above and beyond to ensure you had a positive experience. We appreciate your kind words and will share your feedback with Leanne.
Kind regards,
Sharain
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