Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
Company replied
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... See more
Company replied
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
195 reviews
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Server by Lisa
Server by Lisa, excellent knowledge and catered to my previous aftershaves purchased with a different brand.
Highly recommend
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent service from lisa thank you…
Excellent service from lisa thank you so much
April 24, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Nikki is amazing!
Nikki at the Wolverhampton Mander Centre branch was absolutely lovely. Told her I had Autism and she took her time with me, informed me of everything I wanted to know and was just calm and understanding. Real asset to your team. Thank you Nikki.
April 18, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Was served by Nikki today
Was served by Nikki today, she was so kind, helpful and approachable. She was brilliant in her recommendations of perfume and introduced me to a new fragrance that I loved. Thank you Nikki for your amazing customer service.
April 18, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I was served by Sarah today very lovely…
I was served by Sarah today very lovely and approachable her laughter is infectious. Customer service assistants like her are an invaluable asset
April 14, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Lisa the shop assistant was extremely…
Lisa the shop assistant was extremely helpful. Very bright and pleasant she deserves the 5 stars.
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Lovely friendly member of staff Lisa…
Lovely friendly member of staff Lisa was very accommodating
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Leanne was the best!
Leanne was really helpful and came up with the perfect solution for me!
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great experience staff was really…
Great experience staff was really polite and welcoming
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Nikki at the perfume shop Wolverhampton…
Nikki at the perfume shop Wolverhampton was lovely and very professional and got me out of trouble with the mrs 😮💨
April 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Claire was amazing really helpful
Claire was amazing really helpful - Wolverhampton
April 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Lisa at your Wolverhampton branch is a…
Lisa at your Wolverhampton branch is a credit to your company! Left the store today over the moon with the help and support provided!
April 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We are thrilled to hear about your positive experience at our Wolverhampton branch. It's wonderful to know that Lisa went above and beyond to provide you with excellent service. We strive to ensure our customers receive the best possible support and we're delighted that Lisa's efforts exceeded your expectations.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are delighted to hear you had a positive experience with us.
Best wishes,
Jasmyn
Clair in the Wolverhampton store was…
Clair in the Wolverhampton store was lovely and helpful and even provided a discount , would recommend 100%
April 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We're so glad to hear you had a positive experience with Claire! It's wonderful to know she went above and beyond to help you. We appreciate your kind words and recommending us!
Best wishes,
Jasmyn
Very polite and professional…
Very polite and professional staff,especially Sarah and Lyanne .Thanks girls ❤️
April 9, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We're delighted to hear you had a positive experience with our staff. We appreciate your feedback and are glad you enjoyed your visit.
Kind regards,
Jasmyn
Sarah at Wolverhampton mander centre…
Sarah at Wolverhampton mander centre excellent customer service very friendly lovely experience
April 9, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience and appreciate you highlighting the excellent service you received. We're always striving to provide our customers with the best possible experience.
Best wishes,
Jasmyn
Amazing atmosphere
Amazing atmosphere, well-mannered staff, Lisa and Leanne was serving me, who made it pleasant to purchase from there!
April 8, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We are delighted to hear you had a positive experience and enjoyed the atmosphere. We will be sure to pass your compliments on to Lisa and Leanne.
Best wishes,
Jasmyn
Came in to my a birthday gift for my…
Came in to my a birthday gift for my mom was served by Leanne and Lisa couldn’t thank them any more they were so helpful and kind despite asking them for alot of help honestly can’t thank any more
April 8, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We're so happy to hear that Leanne and Lisa made your shopping experience so positive! It's wonderful to know that they were able to help you find the perfect birthday gift for your mom. We're proud to have such dedicated and helpful team members.
Kind regards,
Jasmyn
You did well and your delivery was…
You did well and your delivery was timely. The perfume smells very nice.
March 28, 2025
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Great service from Sarah
Sarah was her usual helpful self today and has served me before. Sarah helped with my purchase after telling her what I needed, and she showed me what was available . I bought 2 perfumes today based on Sarah’s recommendations with the best savings on offer .
March 20, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind review! We're so glad you had a positive experience with our team member. It's wonderful to hear that you were able to find the perfect perfumes based on her recommendations. We strive to provide exceptional customer service and we're delighted you were happy with your purchase.
Kind regards,
Jasmyn
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