Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
Company replied
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... See more
Company replied
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
195 reviews
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Lisa was very helpful in the…
Lisa was very helpful in the Wolverhampton branch, took her time to help me decide which aftershave was for me
May 14, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was great she was happy to help
Lisa was great she was happy to help. More than welcoming and able to save me money.
Would recommend.
She is a credit to the store
May 14, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Tailered experience
Lisa was so helpful and such a vibe. She knew exactly what we were looking for.
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Thank you for your positive review!
The Perfume Shop.
Excellent experience at the perfume…
Excellent experience at the perfume shop with Lisa, was able to point me in the right direction with what perfume scents I was looking for. Also very friendly.
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Amazing service from Claire @ the…
Amazing service from Claire @ the Wolverhampton store literally the most nicest store to walk into xxx
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Thank you for your positive review!
The Perfume Shop.
I was served by Lisa and she was very…
I was served by Lisa and she was very friendly and helped me get my purchase wrapped beautifully. Great customer service
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
We appreciate your kind words and are so glad you had a good experience!
The Perfume Shop
Lisa in Wolverhampton branch is a star
Lisa in Wolverhampton branch .. what a 🌟 thank you for your help today.
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Thank you for your positive review!
The Perfume Shop.
Happy discount 🫶
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
We are so pleased to hear about your positive experience at our Wolverhampton branch. Lisa sounds like a fantastic member of our team, and we appreciate her dedication to providing excellent customer service. We're glad you were able to take advantage of your blue light card discount. Thank you for sharing your feedback.
Kind regards,
Sharain
The Perfume Shop Team
Nicki from the wolverhampton was lovely…
Nicki from the wolverhampton was lovely customer service was excellent today thank you for a great experience.
May 5, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Amazing customer service from Nikki…
Amazing customer service from Nikki (Wolverhampton branch).Instant response and great advice from her.
May 5, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was extremely helpful and welcoming.
Lisa was extremely helpful, she beautifully gift wrapped my purchases and nothing was too much trouble.
May 3, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Amazing classic fragrance
Ordered this aftershave for part of my son's Easter Presents, he absolutely 💯 love's it it's classic & smells amazing, had it on offer so a win win for me. i had a few free samples aswel in the box, came well packed aswel so very pleased with the service & will order again..
April 16, 2025
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind words and positive review! We're so glad to hear that your son loves the aftershave and that you were happy with the offer and free samples. We strive to provide our customers with excellent service and high-quality products, and it's wonderful to know that we exceeded your expectations. We appreciate your support and look forward to serving you again in the future.
Warm regards,
Jasmyn
Just been to wolverhampton store and…
Just been to wolverhampton store and was served by Claire,what service we had,she was very pleasant and knew all about her scents.
Thankyou claire
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Wolverhampton store- Claire
Came to the Wolverhampton store today and Claire served me..what a wonderful lady. Very knowledgeable and helpful, I’ll be back next payday for some more perfume :) thank you!
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had an amazing experience today at…
I had an amazing experience today at the Wolverhampton store. I have been assisted by Claire who was very helpful and knowledgeable about the fragrances that the store offers and helped me chose a perfume that suits me best.
Thank you :)
April 27, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
We are so happy to hear you had such a wonderful experience at our Wolverhampton store! It's fantastic that you found the perfect perfume for you. We truly appreciate your kind words about Claire's amazing service. It's wonderful to know that she made your shopping experience so enjoyable. We look forward to welcoming you back soon!
Kind regards,
Jasmyn
Lisa was brilliant and gave great…
Lisa was brilliant and gave great customer service
April 27, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The assistant Nickie was very polite…
The assistant Nickie was very polite and helpful. Excellent service and great experience
April 27, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Customer Service
Leanne was amazing. Very knowledgeable and great interpersonal skills. She understood what I was asking and catered towards what I was looking for.
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Sarah was really helpful and attentive…
Sarah was really helpful and attentive when serving me today. She listened to my favourite perfumes and helped me to decide on a new one to try. Excellent customer service.
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
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