The Perfume Shop - Wolverhampton 44 Reviews 

208
TrustScore 5 out of 5

4.9

36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB


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Rated 5 out of 5 stars

Lisa was excellent she was kind and really helpful for what I was looking for and even signed me up and gave me advice for the future would recommend

Rated 4 out of 5 stars

I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.

Company replied

Rated 5 out of 5 stars

Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more

Company replied

Rated 5 out of 5 stars

Lisa was extremely welcoming, helpful and patient. Her customer skills are amazing and smile infectious. I walked away feeling really happy with my purchase. Thank you Lisa

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

34,559 reviews in the last 12 months

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Rated 5 out of 5 stars

Lisa had help me to chuse the right…

Lisa had help me to chuse the right flagrance for my teenager daughter she's a kind and patient person on the shop

August 13, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Lisa was very helpful

Lisa was very helpful

August 13, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Lisa attended to me and she was great

Lisa attended to me and she was great! Courteous, kind and very fast too. I absolutely enjoyed visiting the store today! Thank you Lisa!

August 10, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

I went to the shop clueless and then…

I went to the shop clueless and then there was Lisa she was amazing! Showed me few of the best perfumes for my sisters and she had the knowledge and expertise to pick the best ones and my sisters are really happy with the gifts! She deserves a pay rise!

August 9, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Today i went in to the perfume shop and…

Today i went in to the perfume shop and a lady called Lisa helped me choose the best gift for my daughters carer. Absolutely amazing lady highly recommend going and seeing her.

August 6, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review. It's great to hear such a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

I was served by Sarah today she was…

I was served by Sarah today she was very helpful & got what I needed straight away

August 5, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Rated 5 out of 5 stars

Nicki helped me buy a gift for my…

Nicki helped me buy a gift for my fiance she was so kind and patient with me and i was so impulsive to not know what i wanted. She was running the whole store very well balancing all the customers with great polite behaviour and not being abrupt or overwhelmed a credit to the company !!

August 3, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Perfect service

I visited the wolverhampton store today and was greeted by a lovely lady called Clare. She asked what I was looking for and price range. She immediately got to work and matched the exact energy I needed. The thought she put into the gift, the sentimental idea of the personalised banner and the way she gave me options and wrapped my mothers gift with care was a service that I cannot compliment enough. She also helped me to sign up to a points card in no time. Absolutely lovely lady and my experience will be making all the difference to the sentimental gift provided for my mom. Thank you Clare

July 31, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

I had a great service today from Lisa…

I had a great service today from Lisa at the Wolverhampton store.

July 30, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lisa has made my experience at The…

Lisa has made my experience at The perfume store so pleasant. Beautiful sales, I left the store with a new scent for my holidays and I’m so excited to try out the new Gucci fragrance. Will be buying from here again

July 23, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lisa was amazing

Lisa was amazing! So friendly and helpful — she really knew her stuff and helped me find the perfect fragrance. Great service all round!

July 20, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Nicki is amazing!!

Went into the store with my daughter, we were greeted by Nicki - what a lovely lady. She was patient and helpful and so professional throughout. She is the epitome of what customer service should be. Can’t thank her enough - thank you so much Nicki.

July 18, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Always great service here

Always great service here, Lisa was brilliant - I came in with a perfume in mind and ended up getting a completely different one as she recommended one that was so much nicer! Will definitely be back for more recommendations

July 17, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Sarah and Leanne

Visited the Wolverhampton store today, had to leave a review for Leanne and Sarah! Thankyou for your amazing customer service will definitely be coming back!

July 9, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

Went into the Wolverhampton Mander…

Went into the Wolverhampton Mander centre branch today for a perfume for my other half. Didn’t have a clue what to get as was unaware of what male scents are nice.
Two lovely ladies, Sarah & Leanne helped me figure out what to get, I left happy and my partner loved the fragrance. Thank you so much.

July 9, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

Had a fantastic time being served by…

Had a fantastic time being served by Sarah - lots of fun and laughter while shopping, she’s a great asset to the team!

July 9, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fabulous customer service

Nikki at the Wolverhampton store was incredibly helpful and patient whilst my husband and I chose new fragrances. Great service - would happily return

July 6, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Rated 5 out of 5 stars

Lisa was very professional

Lisa was very professional. She assisted me with everything I needed and I was able to make the right purchase.

July 5, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Thank you!

Been coming here for years, great customer service especially Leanne & Sarah always go above and beyond to help every time!😀

July 5, 2025
Unprompted review
The Perfume Shop - Wolverhampton 44 logo

Reply from The Perfume Shop - Wolverhampton 44

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Lisas customer service was outstanding

Lisas customer service was outstanding. I am visually impaired and she was very patient takinging the time to talk me through deals repeating prices in a friendly manner. She also assisted me with the gift ribbon printed. I was so impressed I had only come in store for one bottle and ended up purchasing two !

July 2, 2025
Unprompted review
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Reply from The Perfume Shop - Wolverhampton 44

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

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