Visited the Wood Green branch and jesshua served me and haven’t seen an assistance that was so polite and knowledgable on perfumes in a long time .
Company replied
Unit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
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Visited the Wood Green branch and jesshua served me and haven’t seen an assistance that was so polite and knowledgable on perfumes in a long time .
Company replied
I have been served by Angie today and had an amazing experience. She was knowledgeable on the products and recommended us really good perfumes. She was kind, patient and very helpful throughout. Will... See more
Company replied
I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... See more
Company replied
Visited The Perfume Shop in Wood Green today, 29 July, and received absolutely fantastic, five-star service from Kali, who assisted me with my purchase, as well as Frankie, the Deputy Manager. Both... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, United Kingdom
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I visited the Perfum Shop in Wood Green today to get a fragrance gift for an older man. I was served by a lovely young lady called Kali (from Bulgaria). She was super friendly, and helpful! Thank you so much for your service Kali! It was lovely meeting you. I got a great gift too! 🩷

Reply from The Perfume Shop - Wood Green 107
Eileen, she is very patience and respectful with all customer! Very nice experience 👍🏽

Reply from The Perfume Shop - Wood Green 107
Very lovely and friendly sales Eileen I think the names is , she landed exactly what my perfume sense interest is

Reply from The Perfume Shop - Wood Green 107
I just wanna say thank you so much to Miss. Eileen who served me today was absolutely fantastic Coustomer service . She is always with lovely smile and very helpful. I wish her all the very best for career.
Thanks team

Reply from The Perfume Shop - Wood Green 107
Haroon and Eileen from the Wood Green branch in North London, were really helpful. They helped me register my membership card to my wallet which I was not aware I can do. Eileen recommended products suitable for birthday gifts. Customer service today was A class.

Reply from The Perfume Shop - Wood Green 107
I've been struggling to find a scent I like for ages but Ivy at the Wood Green branch was so helpful with honing in on a few scents. I had a list when I entered the store and she not only showed me them but also took the initiative to try some other perfumes with me based on my preferences and was very friendly, attentive and knowledgable. I've finally found a few scents I'm super keen on thanks to the great customer service I received. Thank you!

Reply from The Perfume Shop - Wood Green 107
Idin was very helpful and ensured I had a brilliant time choosing perfumes. 100% customer satisfaction

Reply from The Perfume Shop - Wood Green 107
I was served by Kali today, she was very helpful and polite, with excellent customer service. Thank you Kali for all your help choosing the best fragrances.

Reply from The Perfume Shop - Wood Green 107
Really nice experience. Went to buy some perfumes and Lucia, the cashier, was so lovely and helped me a lot. I just wanted to leave her a good review because her customer service was impeccable and she was very helpful and nice. The wrapping was perfect and she even help me with the engraving. I really really really appreciate her help

Reply from The Perfume Shop - Wood Green 107
Idin is very very good customer service l love the service and I will come again definitely. Superb customer service
Lycia she’s amazing very good customer service she makes me buy every time products from there! she gives a lot of attention for her customer

Reply from The Perfume Shop - Wood Green 107

Reply from The Perfume Shop - Wood Green 107
This collection smells absolutely amazing. I would definitely would buy again.
I was very pleased with the service in the perfume shop wood green, the sales assistant Kali was very polite and kind. She spent a lot of time helping me to get all the products I wanted and was extremely pleased with her service!
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