The Perfume Shop - Woolwich SD 559 Reviews 

88
TrustScore 5 out of 5

4.8

c/o Superdrug 14-20 Powis Street, SE18 6LF LONDON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looki... See more

Rated 5 out of 5 stars

I went to buy my partner a birthday fragrance and young lady called Natalie really helped me with my purchase ended up buying more than I intended thank you!

Rated 5 out of 5 stars

I was served by Ms Princess at your Woolich branch this afternoon and her service was excellent. Her attitude is greatly worthy of every appreciation. Even when I had forgotten my bank card at the bra... See more

Company replied

Rated 5 out of 5 stars

Today, I visited the shop as usual to buy a small everyday perfume, since I like to spoil myself. I believe smelling good is good business. Poppy was very helpful and assisted me greatly. I chose the... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug 14-20 Powis Street, SE18 6LF, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

35,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Want to say big thank you to Nataly and…

Want to say big thank you to Nataly and to a manager to help me with choosing parfume for my partner as his birthday present. Wrapping was grate too. Thank you. ❤️❤️❤️👍

May 2, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Muhima

Muhima, she was so helpful in helping me choose a perfume. Very sweet girl.

April 30, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Ladies in here are amazing thank you so…

Ladies in here are amazing thank you so much

April 30, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Gurpreet in Woolwich branch was very…

Gurpreet in Woolwich branch was very helpful! They did not have the aftershave i was looking for but she went out of her way to find suitable alternatives which i purchased. Great customer service.

April 30, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Mohima is such a nice sales assistant…

Mohima is such a nice sales assistant who was helpful, nice and beautiful. Love her😍

April 30, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Thank Lisa for help with with my daughter 16th birthday present

Lisa was very helpful and provided a great service today.

Thank you Lisa @ Woolwich

April 29, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Had a good time shopping here

Had a good time shopping here. Thanks to Lisa

April 29, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Princess was very good sales lady

Princess was very good sales lady. She empowered me to be able to buy more perfume and her wrapping is amazing and excellent.

April 28, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Lisa at the Woolwich branch was…

Lisa at the Woolwich branch was amazing. I will visit again just for her. Very friendly informative and a beautiful smile thank you Lisa xx

April 24, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

The staffs are very friendly and have…

The staffs are very friendly and have good customer relations. Always smile.

April 24, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Respect was quite polite and respectful

April 22, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Staff were really friendly and they…

Staff were really friendly and they offered a lot of help and answered all my questions

April 15, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Great customer engagement

Prithi provided me with useful information and insight about the different types of parfumes and their effects when used, giving me a deeper understanding of what to purchase.

April 12, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 4 out of 5 stars

I bought 3 perfumes and the service was…

I bought 3 perfumes and the service was really good. The staff were very friendly and make me easy to get the service. Highly recommend. Do visit.😊😊

April 11, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your great review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Princess at the Woolwich branch…

Princess at the Woolwich branch provided an amazing service. She helped with the selection of a lovely gift perfume Very satisfied customer.

April 10, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I a really good customer service for…

I a really good customer service for the lovely lady called Princess in Woolwich store. Great customer service and she helped me made the right choice. I really appreciate her service

April 10, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback. We are glad you enjoyed your shopping experience and found our team member to be so helpful. We strive to provide excellent customer service and are delighted to hear that you were happy with your purchase.

Kind regards,
Jasmyn

Rated 4 out of 5 stars

Very helpful in supporting me to get…

Very helpful in supporting me to get the right perfume.
Gurpreet was jovial and attentive to my concerns.
She advise me to the best deal and nice perfume available.
I am very pleased with my purchase today.
Very good communication with me all way through my purchase.
Thank you

April 10, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team member. We are proud of our team and their dedication to providing excellent customer service. We appreciate your feedback and look forward to seeing you again soon!

Many thanks,
Jasmyn

Rated 4 out of 5 stars

Excellent experience 👏 best service …

Excellent experience 👏 best service of the refill of my perfume angel and lancome Grpreet

April 10, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your kind review! We're thrilled to hear you had a positive experience with our perfume refill service. We strive to provide excellent customer service and are happy to know we met your expectations.

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Princess 101% customer service

Princess 101% customer service. Princess makes me feel that I spend more than what I actually spent.

April 7, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

We are so happy to hear you had a positive experience with our customer service! We strive to make every customer feel valued and appreciated. Thank you for sharing your kind words.

Best wishes,
Jasmyn

Rated 5 out of 5 stars

Great service from gurpreet great deals…

Great service from gurpreet great deals when you sign up

April 5, 2025
Unprompted review
The Perfume Shop - Woolwich SD 559 logo

Reply from The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

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