Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
Company replied
Fantastic service from sue in workington branch, infact the most pleasureble experience ive had in one of your shops and ive visited a few around england. Good natter about how smells remind us of sp... See more
Company replied
Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
354 reviews
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Isla showed me a new perfume which I’d…
Isla showed me a new perfume which I’d not heard of and I bought it. She is a fantastic store assistant
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Excellent service from sue very helpful…
Excellent service from sue very helpful
And the ribbon machine is a must try for anyone going
September 11, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Claire was lovely and helped me put a…
Claire was lovely and helped me put a message on a ribbon which was really cool 🫶🏾
September 7, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely review!
The Perfume Shop
Really helpful and got an extra gift…
Really helpful and got an extra gift with my points they reminded me about!
August 28, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Claire and Sue were wonderfully helpful…
Claire and Sue were wonderfully helpful with picking out a birthday gift for my sister.
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent
Visited today Julie was exceptional really really helpful at Workington
store
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Julie @ workington store fantastic…
Julie @ workington store fantastic service, really attentive, nothing was a problem
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Engraved bottle
Great bunch of ladies, very friendly and helpful especially sue the manager, so helpful with an order on line it's a pleasure going into the workington store..keep up the good work ladies x
July 30, 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Sue was amazing
Sue was amazing! Brilliant customer service. Extremely helpful, friendly and knowledgeable. Well done Sue for all your help!
August 3, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Fabulous service
We were served by Sue when looking for perfume as a gift. She was friendly, patient and professional and offered advice on choice based on known preferences of the recipient. We got the perfume wrapped and used the personalised labelling and the gift looked lovely,
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Very helpful staff
Very helpful staff. Was served by Sue who helped me find my loyalty card on the system, saving me £14. Will definitely be returning
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service from Sue and Julie
Great service from Sue and Julie, very patient with requests.
July 22, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Brilliant!
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
July 23, 2025
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your review. We appreciate you so much!
The Perfume Shop
Gail and sue were both brilliant
Gail and sue were both brilliant! Service was fantastic as usual thanks guys!
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Sue and Julie are amazing staff really…
Sue and Julie are amazing staff really helpful and helped get the result we wanted love every fragrance she showed me
July 22, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing and fast service
Amazing and fast service, Julie and Sue were really helpful with my shopping today.
July 22, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Sue served me today and was very…
Sue served me today and was very helpful and knowledgeable
July 21, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Sue made the experience quite lovely…
Sue made the experience quite lovely and easy. Very polite and customer friendly.
July 17, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
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