Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
Brilliant customer service . Sue did a great job for us for my birthday . We really love that collection . Super service
Fantastic service from sue in workington branch, infact the most pleasureble experience ive had in one of your shops and ive visited a few around england. Good natter about how smells remind us of sp... See more
Company replied
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
350 reviews
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Lovely service from sue in the…
Lovely service from sue in the Workington store. Patient and helpful. Thanks
September 28, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Great shop
Love visiting my local shop in Workington. Sue and the girls are lovely and so helpful nothings too much trouble. Always top up my perfumes when special offers are on and there’s some great offers.
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Perfume buying
Sue and julie where great, very friendly, not pushy at all and gave great advice and couldn’t of been made it any easier for me, from showing me things I may like to new things slightly different
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
Amazing service and amazing staff…
Amazing service and amazing staff highly recommend
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Sue and Julie were great help
Sue and Julie were great help in picking out a new fragrance for me and my friend they made sure we tried multiple different brands before jumping to a conclusion, overall they were great help and fantastic to speak to
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
good customer services really friendly
good customer services really friendly
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Sue was extremely helpful and very…
Sue was extremely helpful and very knowledgeable,I really appreciate her help.she is also very pretty.
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Their service was immaculate.
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Gail made everything very clear and…
Gail made everything very clear and easy with the different prices and the volumes
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very welcoming
Very welcoming and she had patience with me and explained every question asked with smiles and details
September 23, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Enjoyable experience
Enjoyed the experience today in The Perfume shop in Workington. The girls were ever so helpful and friendly.
They gift wrapped my purchase making it look that bit more special and I love the personalised ribbon.
Think its one of the best shops in Workington . Thankyou
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
A lovely experience
Really lovely and helpful lady who showed us all the new perfumes, she was really friendly and helpful. A great experience, and lovely shop.
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
I’ve known Sue for over 25 years she is…
I’ve known Sue for over 25 years she is a lovely person and her customer service is 100%
September 18, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Service in the Workington store is…
Service in the Workington store is first class as always. Claire and Sue are always helpful.
September 15, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great and helpful served by sue!
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Isla showed me a new perfume which I’d…
Isla showed me a new perfume which I’d not heard of and I bought it. She is a fantastic store assistant
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Excellent service from sue very helpful…
Excellent service from sue very helpful
And the ribbon machine is a must try for anyone going
September 11, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Claire was lovely and helped me put a…
Claire was lovely and helped me put a message on a ribbon which was really cool 🫶🏾
September 7, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely review!
The Perfume Shop
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