The Perfume Shop - York SD 526 Reviews 

194
TrustScore 5 out of 5

4.8

c/o Superdrug, 17 Market Street, YO1 8SL YORK, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... See more

Company replied

Rated 5 out of 5 stars

I was served by a sweetheart called Elly. She helped me pick 2 lovely fragrances and I left the shop very satisfied! I also asked to smell a lot of different scents and she was super helpful.

Company replied

Rated 5 out of 5 stars

I had a fantastic day today at the perfume shop at superdrug york. I was attended to by a lovely lady called Elly, she is a star, she made sure I got everything i keed and i love the recommendation... See more

Company replied

Rated 5 out of 5 stars

We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug, 17 Market Street, YO1 8SL, YORK, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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4.8

All reviews

(194)

33,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and Helful

I had lovely help from Ellie behind the counter she was so friendly, attentive and helpful. Picked up an amazing fragrance as well

March 22, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

amazing

amazing
Thank you.

March 26, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Elly from Nebraska

Elly from Nebraska! Was truly amazing. Very engaging and knowledgable. Nothing too much bother.

April 6, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jess at the york city center branch was…

Jess at the york city center branch was really helpful and knowledgeable. not pushy at all and very patient and polite. 10/10 service will be returning here again thanks to jess wonderful attitude

March 17, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service

Had a wonderful experience in store.
The service was impeccable, both of the staff were attentive and helpful.
If ever you want a fragrance I would definitely recommend The Perfume Shop!!
Ciaron and Elly were fantastic 👍

March 12, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Isla’s 14th - dealt with professionalism and speed, quality always excellent

Professionally dealt with, speed of delivery quality of goods

March 4, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great aftershave

Great aftershave.
Received my order speedily

December 21, 2025
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very good good

March 3, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sinead is so lovely!

Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy.
She’s knowledgable and can recommend perfumes if asked.
I’ll definitely comeback to you again because of her friendliness.
Thank you.

February 26, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

geat item great customer service

geat item great customer service

February 26, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ciaron provided outstanding customer…

Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and caring support these days. I really appreciate his help and would happily recommend this company because of him.

February 27, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐very good

February 21, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good bargain had on perfume and…

Good bargain had on perfume and aftershave

February 21, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely customer service!

Was served by Sinead at the till! Was an absolute pleasure and very helpful with my fragrance purchase

February 18, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Quick del lovely purfume

February 7, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer Service like it should be!

Fabulous customer service by the lady who served us at the York branch. She could teach staff in other shops a lesson!! Professional, helpful, efficient. Order sorted and received as promised!

February 6, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic highly recommended

Fantastic highly recommended

February 2, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service and perfume arrived quickly

Would definitely recommend the performance of the perfume shop,

January 15, 2026
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Elly really knew her products.

Elly really knew her products and took just the right amount of time to explain the differences to me.

January 26, 2026
Unprompted review
The Perfume Shop - York SD 526 logo

Reply from The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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