Michaela is beyond totally awesome as a saleperson and she truly cares about custmers and filling their specific needs. For a very long time I thought she owned the store because her drive and vast a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kayla was the woman working tonight & she was truly so patient & helpful with my friend & i while we were picking out colognes/ perfumes. i enjoyed being helped & guided by someone who was knowledgeab... See more
Company replied
The perfume shopping experience with Kayla was beyond expectation. She was very welcoming from the get go and have superb customer service. Listened and adapted to when at we liked and disliked when... See more
Company replied
It was easy to order my Alfred Sung. The shipping and delivery went smoothly. I am concerned that a different company’s Alfred Sung and I had purchased from a was not the correct scents and the color... See more
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Company details
- Cosmetics and Perfumes Supplier
- Fashion Accessories Store
- Flavours, Fragrances and Aroma Supplier
- Perfume Store
Written by the company
We are the leading perfume and fragrance experts in USA. At The Perfume Shop , you can shop online or in-store from an unrivaled selection of over 5000 authentic perfumes, colognes, and fragrances across 200 designer brands for men and women. Our knowledgeable sales advisors and fragrance specialists are dedicated to guiding you toward the perfect scent - whether you visit our physical outlets or browse our luxury collection online. From everyday favorites to exclusive designer perfumes and niche fragrances, every product is 100% authentic and competitively priced. Enjoy exclusive offers, fast shipping, and free shipping options on selected orders. With both online and in-store shopping experiences, The Perfume Shop USA delivers trust, authenticity, and expertise - making us the go-to destination for luxury perfumes, colognes, and designer fragrances.
Contact info
5065 Main St Suite 189 Trumbull CT 06611, USA, 06611, Trumbull, United States
- +1 203 502 8118
- contact@theperfumeshopusa.com
- theperfumeshopusa.com
4.6
Excellent
215 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Perfume Shop (USA)
Thank you for your kind words, Noel! We’re happy to hear you enjoyed both our products and service. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your kind words! We’re glad you enjoyed our customer service and look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your feedback, Clevern! We’re glad you had a super fast and easy experience with us. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Great customer service by Kayla!!!
Great customer service by Kayla!!!
December 26, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Danielle! We’re thrilled to hear that Kayla provided you with great customer service. We’ll be sure to share your kind words with her. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your feedback, Johnny! We’re glad you loved the scent and had a great experience. We look forward to seeing you again at The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your kind words, Jared! We’re happy to hear you enjoyed our customer service. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
This experience was really great the…
This experience was really great the sales and prices were great i love this store and I will come back again 💘
December 26, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Juan! We’re thrilled to hear you had a great experience and loved our sales and prices. Your support truly means a lot to us, and we can’t wait to welcome you back to The Perfume Shop again soon! 💖
The Perfume Shop Team
Very helpful and even brought the price…
Very helpful and even brought the price down.
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your kind feedback, Rome! We’re glad our team was helpful and able to work with you on the price. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your kind words, Tall Don! We’re happy to hear you enjoyed our customer service. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Excellent customer service
Excellent customer service
Lots of options
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your kind words, Keith! We’re glad you enjoyed our customer service and found plenty of options. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Great customer service and suggestions
Great customer service and suggestions. Not only were the suggestions spot on but the boss man threw me a nice deal that met my needs to the fullest.
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your wonderful feedback, John! We’re thrilled to hear you enjoyed our customer service and suggestions, and that we could offer a deal that met your needs perfectly. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
The patience of the clerk that assisted…
The patience of the clerk that assisted me with multiple choices until I landed on the perfect duo. A gift for a friend and one for me;
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your kind words, Syn! We’re delighted our team could patiently help you find the perfect duo for both you and your friend. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you so much, Latoya! We’re thrilled to hear you enjoyed our staff and customer service. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Christmas gift
For a minute, I walked into the very end of the transactions. They were very great and very helpful. I described my husband and they were able to help me with a fragrance.
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your kind words, Cassie! We’re thrilled our team could help you find the perfect fragrance for your husband and provide a great experience. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Bien service good girl
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your feedback, Jean Gabriel! We’re glad you received great service and had a positive experience. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
amazing service amazing customer…
amazing service amazing customer service amazing management
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Sophia! We’re thrilled to hear you had an amazing experience with our service and management. Your kind words mean a lot, and we look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
I enjoyed the staff's helpful comments…
I enjoyed the staff's helpful comments and their sample, as we got a new perfume to buy! She helped with finding the right perfume for us and with great deals. I would shop there again!
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your wonderful review, Wayala! We’re delighted our team could help you find the perfect perfume and provide great deals. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Helpful saleswoman!
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your feedback, Sara! We’re glad our saleswoman was helpful and made your visit a great experience. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your feedback, Antoine! We’re glad you enjoyed the great scents at The Perfume Shop. We look forward to welcoming you back soon!
The Perfume Shop Team
Customer service was great
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your kind words, Natoya! We’re thrilled you enjoyed our customer service and look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
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