Michaela is beyond totally awesome as a saleperson and she truly cares about custmers and filling their specific needs. For a very long time I thought she owned the store because her drive and vast a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kayla was the woman working tonight & she was truly so patient & helpful with my friend & i while we were picking out colognes/ perfumes. i enjoyed being helped & guided by someone who was knowledgeab... See more
Company replied
The perfume shopping experience with Kayla was beyond expectation. She was very welcoming from the get go and have superb customer service. Listened and adapted to when at we liked and disliked when... See more
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It was easy to order my Alfred Sung. The shipping and delivery went smoothly. I am concerned that a different company’s Alfred Sung and I had purchased from a was not the correct scents and the color... See more
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Company details
- Cosmetics and Perfumes Supplier
- Fashion Accessories Store
- Flavours, Fragrances and Aroma Supplier
- Perfume Store
Written by the company
We are the leading perfume and fragrance experts in USA. At The Perfume Shop , you can shop online or in-store from an unrivaled selection of over 5000 authentic perfumes, colognes, and fragrances across 200 designer brands for men and women. Our knowledgeable sales advisors and fragrance specialists are dedicated to guiding you toward the perfect scent - whether you visit our physical outlets or browse our luxury collection online. From everyday favorites to exclusive designer perfumes and niche fragrances, every product is 100% authentic and competitively priced. Enjoy exclusive offers, fast shipping, and free shipping options on selected orders. With both online and in-store shopping experiences, The Perfume Shop USA delivers trust, authenticity, and expertise - making us the go-to destination for luxury perfumes, colognes, and designer fragrances.
Contact info
5065 Main St Suite 189 Trumbull CT 06611, USA, 06611, Trumbull, United States
- +1 203 502 8118
- contact@theperfumeshopusa.com
- theperfumeshopusa.com
4.6
Excellent
215 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
December 24, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your feedback! We’re glad you enjoyed our service and look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Sudha was completely perfect customer…
Sudha was completely perfect customer service
I would come back again likei do every year
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your wonderful feedback! We’re so happy to hear that Sudha provided you with perfect customer service. Your continued support year after year truly means a lot to us. We look forward to welcoming you back again soon!
The Perfume Shop Team
I love it come here every year and…
I love it come here every year and people are great !!
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Zanayah! We truly appreciate your continued support and kind words. It means a lot to us that you come back every year and enjoy both our fragrances and our team. We look forward to seeing you again soon!
The Perfume Shop Team
Quick to show the different options
Quick to show the different options
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your feedback, Saul! We’re glad our team could quickly show you the different options and help you find what you were looking for. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Exceptional service and product…
Exceptional service and product guidance from Kayla.
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Kerry! We’re delighted to hear that Kayla provided exceptional service and guidance. We’ll be sure to pass along your kind words. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
The staff was great
The staff was great! Helpful from the time I stepped in the store and with little information from me they helped me find the perfect scent!! Will be back soon
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your kind words, Kai! We’re thrilled our team could help you find the perfect scent with just a little information. We can’t wait to welcome you back to The Perfume Shop soon!
The Perfume Shop Team
I purchased two great smelling…
I purchased two great smelling colognes. Versace Eros and 1 Million. Great prices. The best store and lovely sales associates.
December 23, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your wonderful review, Max! We’re glad you love your Versace Eros and 1 Million colognes and found our prices fair. Our team takes pride in providing a great experience, and your kind words mean a lot. We look forward to seeing you again at The Perfume Shop!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your kind words, Mayuri! We’re glad you enjoyed our service and found our store clean and welcoming. We look forward to seeing you again at The Perfume Shop soon!
The Perfume Shop Team
Very great customer service and she was…
Very great customer service and she was very nice also good prices
December 22, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your kind words, Wanda! We’re thrilled to hear you enjoyed our customer service and found our prices fair. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Very good!!
Very good!!! The service was nice and even offered me a discount!
December 22, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your wonderful feedback, Daniel! We’re glad you enjoyed our service and were happy with the discount. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you so much for your kind words, Sean! We’re delighted you enjoyed our customer service. We look forward to seeing you again at The Perfume Shop soon!
The Perfume Shop Team
Great service
December 21, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much, Kyng! We’re thrilled to hear you enjoyed our service. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
A great shopping experience
A great shopping experience. Wonderful service with competitive pricing.
December 20, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you for your kind words! We’re delighted you had a great shopping experience and enjoyed our service and competitive pricing. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Michaela is beyond totally awesome as a…
Michaela is beyond totally awesome as a saleperson and she truly cares about custmers and filling their specific needs. For a very long time I thought she owned the store because her drive and vast array of knowledge when it comes to scents was unparalled.
Her attitude is always pleasant and she is always willing to help. Do yourself a favor and visit Michaela at The Perfume Store in Trumbull CT on the first floor. Sincerely Charles Butler
May 1, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your amazing review, Charles! We’re thrilled to hear that Michaela made such a positive impression with her knowledge, care, and dedication to our customers. We’re lucky to have her on our team, and your kind words mean a lot. We look forward to welcoming you back to The Perfume Shop at Trumbull Mall soon!
The Perfume Shop Team
This is a great shop!!!
this is a great shop! they have a large selection of different men and womens colognes at really reasonable prices. they also give you the option to sample different colognes and even buy travel size bottles which is one of my favorite parts. Check it out!!
December 5, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your wonderful review, Joseph! We’re delighted you enjoy our large selection, sampling options, and travel-size bottles. Your support and kind words mean a lot to us, and we look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Amazing service with super fast and…
Amazing service with super fast and cheap international delivery!
November 18, 2025
Reply from The Perfume Shop (USA)
Thank you so much for your kind words, Andrew! We’re thrilled you enjoyed our service and fast, affordable international delivery. We look forward to serving you again at The Perfume Shop soon!
The Perfume Shop Team
I haven’t receive my order,
November 7, 2025
Reply from The Perfume Shop (USA)
Thank you for getting in touch.
According to the DPD tracking information "15502721394210"
, your order was delivered on Friday, November 14. We kindly ask you to please contact DPD directly for further details, as they will have the full delivery record and can best assist you in locating the parcel.
Here is your DPD Tracking Number: 15502721394210
You can also contact us via email contact@theperfumeshopusa.com, if you need any additional information from our side or assistance in communicating with DPD. We’re here to help.
Best regards,
The Perfume Shop
Reply from The Perfume Shop (USA)
Thank you for your feedback, Miguel! We’re glad you had a good experience and look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Amazing communication and patience
Amazing communication and patience
November 28, 2025
Unprompted review
Reply from The Perfume Shop (USA)
Thank you so much for your kind words! We’re glad our team could provide amazing communication and patience. We look forward to welcoming you back to The Perfume Shop soon!
The Perfume Shop Team
Reply from The Perfume Shop (USA)
Thank you for your feedback, Rj! We’re glad you visited The Perfume Shop and hope you enjoyed your experience. We look forward to seeing you again soon!
The Perfume Shop Team
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