The Perfume StudioReviews 

287
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and engaging, making the perfume-making process enjoyable and informative. Many people highlight the excellent service and the overall fun and relaxed atmosphere of the experience, often describing it as a unique and delightful activity. Reviewers are particularly happy with the quality of the personalized perfumes they create, appreciating the opportunity to design their own signature scents and take them home. However, some customers also noted minor issues such as waiting times for bottles, feeling rushed during the scent selection, or finding the group size too large. A few other people also felt that the experience could sometimes feel like a sales pitch or that the mood was flat, lacking music or background ambiance.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the enjoyment of creating personalized... See more

Staff

Customers consistently note positive experiences with staff, highlighting their informative, friendly, and... See more

User experience

People report positive experiences with user experience, describing it as brilliant, fun, and engaging from... See more

Service

Customers had positive experiences with service, often describing it as well-organized and enjoyable, with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely gift experience at the Clayton Hotel, Birmingham today. Jax was very knowledgeable and funny as she led us through the combining of base, middle and top notes leading us towards combini... See more

Rated 5 out of 5 stars

“Such a wonderful experience! You leave not only delighted but enriched with new knowledge. I never realised that coffee beans can reset your sense of smell, helping you appreciate fresh scents more... See more

Rated 5 out of 5 stars

The group size was perfect, just 15 of us, so able to exchange thoughts in a light, relaxed atmosphere, while blending beautiful perfumes. Vivi was simply lovely. Informative with a friendly and h... See more

Rated 5 out of 5 stars

We were warmly welcomed into the venue and made to feel comfortable. We were introduced to the making of perfume which was interesting and fun. After we had selected our fragrances we were advised... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Party Planner
  4. Wedding Service

Written by the company

Design your own fragrance with the Perfume Studio. An experience suitable for all. Explore exquisite blends, combine your favourites, name and keep a bespoke fragrance to reorder forever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(287)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Experience

My first experience which my niece gave to me as a gift. Lots of fun and also learnt something new about how perfume is made. Brilliant day and would definitely recommend this as an experience.

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

Loved this experience

Loved this experience, it was great to design our own perfume and find out a bit more about fragrance. Venue was adequate but perhaps could have been more premium in order to align with the overall experience. More drinks choices would have been nice (tea/coffee rather Prosecco or orange juice). Staff were very knowledgeable.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Unique Bespoke Experience

It was a unique experience to choose the fragrance notes that make up a bespoke perfume for me to use and enjoy. The process was explained clearly and there was plenty of time to choose my favourite scents from those available. I thoroughly enjoyed it and I would highly recommend the experience to anyone.

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

Add another hour on to the experience

My daughter and I had a lovely afternoon in Bath. The experience was lovely. If you suffer from migraines I would think twice about doing this as we were in a room with about 20 people with no ventilation and the aromas which were lovely could be quite over powering. The door was open but into another room. Nice touch with the Asti and orange juice and water. The end results are lovely and I will probably buy a refill soon. Just add on another hour to the event, because you have to wait for your perfume to be made and their are only two people doing this. Overall though, we had a lovely experience. Many thanks

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Birthday Gift

I had no idea about fragrances before, but I bought one as a gift for my husband’s birthday. I learned so much and had a great time! Many thanks to the helpful and friendly staff.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great activity for everyone!

This is my second time at the experience, it’s a great activity & have since replenished my husbands perfume twice! He loves telling everyone that asks that he made his smell himself!

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

Very enjoyable, but slightly disappointing

My daughter and I attended the session with Mark and Philly in Leeds recently. Mark gave an excellent presentation it was fun, well run, informative and very interesting, hence 4 stars. Good venue. However we were both disappointed that our perfumes, whilst seeming to be successful at the time, are rather weak and we can hardly smell them on ourselves, neither can others that we have enlisted for sniff tests!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Everything about it was great!

The Experience was bought as a 60th Birthday surprise for a friend; three of us went and we all thought it was terrific. From the warm and friendly welcome to the educational element to the creation of our own fragrances; everything about the Experience was great. I'd highly recommend it.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

My daughter and I had a lovely morning…

My daughter and I had a lovely morning at the fragrance experience. Jax was a great instructor, explained all the fragrances and how the different notes function. We made our bespoke fragrances. This makes a lovely gift. It's something that you would not normally get an opportunity to do.

October 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look