I recently complained that my money have been deducted without my knowledge for a subscription from the company. So I asked for a refund and I got my refund after come certain time. Thankyou Kevin... See more
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See what reviewers are saying
I think this site is a clever elaborate scam. You think you have ordered a ‘free offer’ with only postage to pay. You then find the offer has disappeared and your payment has gone TOWARDS membership w... See more
I want to express my gratitude for the speed and effectiveness in how Customer Service handled my complaint. Over the years I concluded that Customer Service Departments at most online companies, don... See more
There were some I issues faced,I contacted the customer care service and they guided me well ,I got an email from Mr Jamal who is looking after my case and I got a very positive response,the company a... See more
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Kevin was quick to answer and solve the…
Kevin was quick to answer and solve the problem
Refund request
I recently complained that my money have been deducted without my knowledge for a subscription from the company. So I asked for a refund and I got my refund after come certain time.
Thankyou Kevin for the help you gave on this matter!
5 stars when I really receive my money…
5 stars when I really receive my money back.
Well,.it's been pretty bad
Well,.it's been pretty bad , because I cancelled this membership long ago and you're still changing me an amount of money for something That I'm not even use it.
So Please cancel this subscription once for all .
Psd.If you change me once again ,.I will sue you , so please cancel this bloody subscription once for all!!!
Have a nice a day!!!
The support team was helpful and expedited my query
The support team was helpful after a misunderstanding.
You are true
Thanks for your fast response.
I really appreciate that.
you are simply amazing .
Thank You very much .
Thank you for assisting me
Assistance was helpful by Claire
Be aware of automatic subscriptions(s) pricing…
I was very disappointed because I was trying to purchase one bag of Oregano Oil/ Black Seed capsules just to try them and I couldn't even see or find listed how many capsules came in one bag for $39.99 per bag. This was my first red flag of a company that wasn't as transparent as I am
accostumed to. Then when I clicked the box to purchase one bag- it is automatically set to the subscription price, another practice I find shady because if you not paying attention, you have just signed yourself up for a monthly membership that will not be refunded when you discover that. It's abuse! It's not honest marketing practice ,and speaking of marketing they are all over Facebook pushing this product! And their advertising is GOOD! I was so infuriated when I discovered I was unintentionally signed up for a non-refundable membership ( only cancelable but charged the first month) that I informed them of everything stated here and that I would be reporting then to appropriate authorities for dishonest- or non transparent business practices and only then did I get a response from a supervisor informing me a special exception would be made for my case and I would be refunded the monthly membership fee charged. That's only good thing I have to report!
¡Aguas! 👁️ be aware! Osea, if you want a shipment monthly that's one thing, but that's not how I am used to ordering one product.
Cancellation
The ROE is to high and costs me too much to continue - apologies for any inconvenience caused
Support staff is great
Support staff is great. They helped the experience.
I am happy with you and your company…
I am happy with you and your company team,since the way understand the problem solving .
I understood about your company . At this moment l need to cancel my registration but future I will join with you .
Thank you .
Your kind coporation highly appreciated
,,
Response process is very quick
Response process is very good but their refund process is very slow....
Excellent travail PAULA
Issue is been handled well by Clair
I trust the company and very helpful to any doubt
Good Customer Support by eric.
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