I recently complained that my money have been deducted without my knowledge for a subscription from the company. So I asked for a refund and I got my refund after come certain time. Thankyou Kevin... See more
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I think this site is a clever elaborate scam. You think you have ordered a ‘free offer’ with only postage to pay. You then find the offer has disappeared and your payment has gone TOWARDS membership w... See more
I want to express my gratitude for the speed and effectiveness in how Customer Service handled my complaint. Over the years I concluded that Customer Service Departments at most online companies, don... See more
There were some I issues faced,I contacted the customer care service and they guided me well ,I got an email from Mr Jamal who is looking after my case and I got a very positive response,the company a... See more
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Elsa give me a solution immediately.
Elsa give me a solution immediately.
Issues
There were some I issues faced,I contacted the customer care service and they guided me well ,I got an email from Mr Jamal who is looking after my case and I got a very positive response,the company and it's services are great.Thankyou
I've asked to cancel my membership in…
I've asked to cancel my membership in the begging of the month and a lady by the name of Ann got back to me and is really helpful and is doing excellent at her job. So thank you to Ann for doing well
Resolución de cobro no autorizado
Me contestaron antes de esperado y resolvieron de forma satisfactoria, estaré al pendiente para confirmar aie sea cierto.
MASON WAS VERY HELPUL TO ME
Great experience.
Great experience.
The support team is very cooperative.
Clever elaborate scam
I think this site is a clever elaborate scam. You think you have ordered a ‘free offer’ with only postage to pay. You then find the offer has disappeared and your payment has gone TOWARDS membership with a large balance to pay. When you cancel membership, you find they want 15 days to process the cancellation - allowing them to take further payments. The only way is to cancel the credit card.
This is a fraud
This is a fraud, I wanted to buy something online a backpack from Decatlon, the next thing I know, is finding myself subscribing to a service I didn't agree upon, they even took 20€ from my account without my consent, I found out after checking on my span folder, I thought at first I was robbed online, and went to the authorities.
And when I tried to get my money's value the prices of the products are changing every now and then.
When I complained to them, they said there is nothing they could do to help until I mentioned the authorities, then one of their agent reached out to me maybe his name was Nicholai, and told me we would refund you if you write a good feedback on trustpilot.
I advise you to not trust this website
Good escalation support by Paula
Good escalation support by Paula, very fast response.
They answer my emails and respond to my…
They answer my emails and respond to my requests and questions.
Lack of understanding
I did not have a good experience I felt like what i was paying for was not explained in full details for more understanding
Company is doing well they do exacly…
Company is doing well they do exacly what they promise…
Jamal please go on …!
Had a great experience with your…
Had a great experience with your company and nothing went wrong.However I’m canceling because I no longer need the services,I’d recommend this company to anyone who still needs it.
awesome
yes! im thankful that he assist me in my problem. he's good employee. thankyou!
Emily is inthouch and helping to…
Emily is inthouch and helping to resolve the issue
Scammers
Con artists that take more money than shown and don't deliver any of the goods. Scammers.
They asked me to delete my review and that if I did they would then refund me.
Not the actions of a reputable organisation.
Helpful
Helpful, However my case had been resolve until now ,still looking forward for they fast action since it's one month ago.
Good service by Imani
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