Pet Health Club Reviews 

14,523
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for being extremely caring, helpful, and welcoming during every visit, creating a comforting environment for pets. Consumers also appreciate the affordable plans, noting that the service offers great value and makes routine veterinary care much easier to manage and less stressful. However, some reviewers were not happy with the rising costs, mentioning that monthly membership prices increased significantly over time for multiple pets. A few other people also felt that the plans no longer represented good financial value once subscription fees went up considerably.

What people talk about most

Service

Customers had positive experiences with service, highlighting great value and helpful staff who make visits... See more

Staff

Reviewers highlight positive aspects of staff, describing them as helpful, patient, and caring. Consumers... See more

Value for money

Clients share positive opinions on value for money, noting that the subscription makes veterinary care... See more

Price

Consumers find price to be positive and appreciate the monthly affordable payments that cover regular... See more

User experience

People report positive experiences with user experience, highlighting how simple the online setup and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to apply. Reasonable rate. Especially including consultations with a vet. My dog recently had his annual health check and booster, collected flea and worming tabs as part of the plan. So far very... See more

Company replied

Rated 5 out of 5 stars

A month ago my beautiful Staff was off colour and my children took her to Abertillery South Wales Vets. They scheduled an emergency operation to spay her at Newport South Wales Vets the following morn... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely brilliant idea, especially for people on limited incomes to be able to look after their pet and afford the vet. Getting all his injections, worming and flea treatments. Plus acce... See more

Company replied

Rated 5 out of 5 stars

From signing up to getting my first appointment was beyond easy. I’m rest assured that anything that happens to my Luna will be sorted. Pet Health Club is affordable& gives me peace of mind.

Company replied


Company details

  1. Veterinarian

Written by the company

We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.

Written by the company

Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
🧘  Get peace of mind
💷  Spread the cost of preventative healthcare
💊 Get vet-prescribed flea, worm and tick treatment.
❤️  Loved by over 600k pet owners

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.7

All reviews

(14,523)

2,258 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great staff

Really great staff. Saw my puppy very quickly & reassured me on everything. Worth every penny!

August 2, 2026
Pet Health Club logo

Reply from Pet Health Club

We're so happy to hear that our staff provided such a reassuring and positive experience for you and your puppy. It's wonderful to know you found it worthwhile!

Rated 5 out of 5 stars

Plenty of information and guidance sent…

Plenty of information and guidance sent on a regular basis
Staff at the vets we use a superb

July 23, 2026
Pet Health Club logo

Reply from Pet Health Club

Thank you for your wonderful feedback! We're so pleased to hear that you find our information and guidance helpful, and that our staff provides superb care. We truly appreciate your kind words.

Rated 5 out of 5 stars

Became a member upon visiting Hertford…

Became a member upon visiting Hertford branch when we purchased 2 puppies. Outstanding customer service and excellent knowledge. All questions answered in detail. Have been back a few times and each visit has always exceeded our expectations. Looking forward to continuing on our journey. Brilliant staff each and everyone. A pleasure to shop here.

July 24, 2026
Pet Health Club logo

Reply from Pet Health Club

We are so pleased to hear about your wonderful experience at our Hertford branch, especially after welcoming your new puppies! It's fantastic to know that our team's knowledge and service have consistently exceeded your expectations. We truly appreciate your kind words about our brilliant staff and look forward to continuing this journey with you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Brilliant

It was brilliant

July 31, 2026
Pet Health Club logo

Reply from Pet Health Club

Thank you for the review. :)

Rated 5 out of 5 stars

Thank you for your advice on contacting…

Thank you for your advice on contacting the vets again. Which I have done several times and today have finally been able to get an appointment for my dog.
Thank you.
Sue Noble

August 14, 2026
Unprompted review
Pet Health Club logo

Reply from Pet Health Club

We are so glad to hear you were able to secure an appointment for your dog! We hope everything goes well. Thank you for letting us know.

Rated 5 out of 5 stars

Easy to use and set up

Easy to use and set up

July 24, 2026
Pet Health Club logo

Reply from Pet Health Club

We're so glad to hear that you found the setup and usage straightforward. Your positive feedback truly brightens our day!

Rated 5 out of 5 stars

I want my Cockapoo puppy Sweep to have…

I want my Cockapoo puppy Sweep to have the best and with all the features the pet health club include. I feel that my Puppy has the best chance to keep healthy and happy.

July 31, 2026
Pet Health Club logo

Reply from Pet Health Club

We are so delighted to hear that our Pet Health Club is helping your Cockapoo puppy, Sweep, stay healthy and happy! It's wonderful to know you feel confident in the care Sweep is receiving.

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