Pet Health Club Reviews 

14,523
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for being extremely caring, helpful, and welcoming during every visit, creating a comforting environment for pets. Consumers also appreciate the affordable plans, noting that the service offers great value and makes routine veterinary care much easier to manage and less stressful. However, some reviewers were not happy with the rising costs, mentioning that monthly membership prices increased significantly over time for multiple pets. A few other people also felt that the plans no longer represented good financial value once subscription fees went up considerably.

What people talk about most

Service

Customers had positive experiences with service, highlighting great value and helpful staff who make visits... See more

Staff

Reviewers highlight positive aspects of staff, describing them as helpful, patient, and caring. Consumers... See more

Value for money

Clients share positive opinions on value for money, noting that the subscription makes veterinary care... See more

Price

Consumers find price to be positive and appreciate the monthly affordable payments that cover regular... See more

User experience

People report positive experiences with user experience, highlighting how simple the online setup and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to apply. Reasonable rate. Especially including consultations with a vet. My dog recently had his annual health check and booster, collected flea and worming tabs as part of the plan. So far very... See more

Company replied

Rated 5 out of 5 stars

A month ago my beautiful Staff was off colour and my children took her to Abertillery South Wales Vets. They scheduled an emergency operation to spay her at Newport South Wales Vets the following morn... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely brilliant idea, especially for people on limited incomes to be able to look after their pet and afford the vet. Getting all his injections, worming and flea treatments. Plus acce... See more

Company replied

Rated 5 out of 5 stars

From signing up to getting my first appointment was beyond easy. I’m rest assured that anything that happens to my Luna will be sorted. Pet Health Club is affordable& gives me peace of mind.

Company replied


Company details

  1. Veterinarian

Written by the company

We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.

Written by the company

Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
🧘  Get peace of mind
💷  Spread the cost of preventative healthcare
💊 Get vet-prescribed flea, worm and tick treatment.
❤️  Loved by over 600k pet owners

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.7

All reviews

(14,523)

2,258 reviews in the last 12 months

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Rated 5 out of 5 stars

Receptionist at vet very helpful

Receptionist at vet couldn’t be more helpful especially with discount on some very expensive medications. Free consultations are very welcome with my elderly dog especially as his insurance allowance ran out a month after starting.

July 29, 2026
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Reply from Pet Health Club

We are so pleased to hear that our team was able to assist you with your elderly dog's medication and that our free consultations have been beneficial. We understand the importance of affordable care, especially when insurance coverage is a concern. Thank you for your kind words.

Rated 5 out of 5 stars

Kind and caring vet

Kind and caring vet . He answered all my concerns and was very polite and informative

July 29, 2026
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Reply from Pet Health Club

We're so pleased to hear that our vet was able to address all your concerns with such politeness and provide you with informative answers. Thank you for your kind words!

Rated 5 out of 5 stars

I found the receptionist very helpful…

I found the receptionist very helpful walking me thru the procedure step by step

July 28, 2026
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Reply from Pet Health Club

We are so pleased to hear that our receptionist was able to provide such clear and helpful guidance throughout your procedure. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

I think everyone is wonderful very…

I think everyone is wonderful very helpful my Dog really loves the staff so thank you

July 28, 2026
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Reply from Pet Health Club

We are so happy to hear that our team has been wonderful and helpful, and that your dog loves our staff! We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic Service

Quick for appointments easy to use and friendly staff and cheap plan for the things you get with it...

August 4, 2026
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Reply from Pet Health Club

We're delighted to hear that you found our appointment process quick and easy to use. It's wonderful that our staff were friendly and that you appreciate the value of our plan!

Rated 5 out of 5 stars

It was so easy.

The ease of opening the plan and the surpurb staff at Downland Vets in Stone Cross.

July 28, 2026
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Reply from Pet Health Club

We're so happy to hear about your positive experience with our team at Downland Vets. We truly appreciate your kind words.

Rated 5 out of 5 stars

My pets vaccination went very well…

My pets vaccination went very well apart from her yelping a little bit thanks it was great to be on the plan

August 3, 2026
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Reply from Pet Health Club

We're delighted to hear that your pet's vaccination went well and that you found being on the plan beneficial. Thank you for your kind words!

Rated 5 out of 5 stars

Brilliant

Very easy to do and very cost effective

August 4, 2026
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Reply from Pet Health Club

We're so glad to hear you found our service easy and cost-effective. Thank you for your positive feedback!

Rated 5 out of 5 stars

5 star plan

This is a great plan, sorry i didn't do it earlier

July 27, 2026
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Reply from Pet Health Club

We are so glad you found our plan to be great! We appreciate your positive feedback.

Rated 5 out of 5 stars

New puppy

New puppy who i felt needed a check over. Opted for this service which i felt was excellent value for what was offered. 1st injection, flea & worm, microchipped and health check. Staff were wonderful, professional and caring and practice was lovely and clean. Glad I signed up to this service as it obviously displays the vets care and services offered for both owners & pets

July 27, 2026
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Reply from Pet Health Club

We are so happy to hear about your positive experience with our new puppy service! It's wonderful to know that you found the value excellent and that our team provided professional and caring service. We are glad our practice's cleanliness and our commitment to care for both pets and owners shone through. Thank you for your kind words.

Rated 5 out of 5 stars

Excellent so far

Really good so far. We’ve already saved a lot of money. We’ve even decided to cancel our pet insurance policies, because our pets are older and insurance rarely pays out these days.

August 3, 2026
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Reply from Pet Health Club

We're so happy to hear we've helped you save money! It's wonderful to know our service is making a positive difference for you and your beloved pets. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

First used this week!

First used this week!
Meds for worming and. Fleas both covered. Excellent

August 1, 2026
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Reply from Pet Health Club

We're glad to hear our products covered both worming and fleas effectively for your first use this week.

Rated 5 out of 5 stars

The vets and staffs are nice

The vets and staffs are nice. They are very helpful especially the vets. They will listen and willingly giving out advice and support.
Friendly and concern over my neighbour’s doggie which we are the ones bringing Beau for checkups.
Glad I joined this plan . It’s worthwhile.
Thank you.

August 3, 2026
Pet Health Club logo

Reply from Pet Health Club

We are so pleased to hear about your positive experience with our team and that you find our plan worthwhile. It's wonderful to know that our vets and staff were able to provide helpful advice and support for Beau. We truly appreciate your kind words.

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