The Planning Bee Reviews 

538
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Attorney

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

538 reviews

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No recent history of asking for reviews

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4.9

All reviews

(538)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommendation We appreciated the clear explanation of…

We appreciated the clear explanation of suggestions that would suit our situation. Nick Branson did not put pressure on us to make a quick decision. Plus, he was available to clarify any queries. The administration staff were excellent, very efficient and helpful. We would not hesitate to recommend this company.

July 6, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service. Communication was very good at all times. Everything was explained in detail and the documents were produced and registered very quickly.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company Ed and his team gave…

Brilliant company Ed and his team gave a fantastic service from start to finish. The process was quick, hassle-free, and very reasonably priced.
Nick Branson accommodated a home visit to discuss our personal affairs without rushing. They were thorough, highlighted important things that we hadn't even considered, and made sure everything was drafted perfectly. Thank you!"

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with The Planning Bee. They helped me navigate the process of my will making the task completely stress free . They were quick and efficient and clear in their communication and I cannot recommend them highly enough .

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience and results

Our experience with The Planning Bee's services was very positive - the kinds of documents we'd need were identified and explained professionally and succinctly, and prepared in sound professional order. We have no complaints.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

The planning bee experience

Nick who came to see us was very informative and helpful explaining everything in a manner you could understand ,the office was also very thorough in everything that they did I would recommend you.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend The Planning Bee

Ed from The Planning Bee visited us at quite short notice after I'd seen fantastic reviews online.

Ed explained absolutely everything clearly, and simply, without me needing to ask too many questions. Ed is polite, professional, and a lovely gentleman. He gave me sound advice regarding my estate, the will, and potential options for mine and my family's future.

I would highly recommend Ed and The Planning Bee to anyone who is considering sorting their will and future plans.

Thank you,

Gaynor.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ed was very thorough and informative in…

Ed was very thorough and informative in answering my questions and explaining to me regarding POA and Will.
I thought this would have been a difficult thing to put in place.
Highly recommend their service for their professionalism.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Was recommended your services from a friend

Was recommended your services from a friend. Mr Spencer Shaw came to my home and was very helpful and gave good advice which was easy to understand. He covered all my requests and having the forms/paperwork sent back to me with easy directions, made the experience stress free.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Home visiting service

Home visiting service. Kind helpful staff. No pressure to pay for any extras.
Time given to change our mind.
Everything was in a professional manner

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Making a will made easy

Making a will can be a complicated experience and knowing that getting it wrong would leave your family with many problems after your death. Nick Sudbury from The Planning Bee guided me through the whole process with sound advice and made sure my wishes would be carried out in a clear and concise manner. I truly could not have done my will without Nick's advice and experience. A very approachable and knowledgeable person who put me at my ease.
Would definitely use The Planning Bee again.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

My previous Will was drawn up with Planning Bee and they could not have been more helpful. I was recently back in contact with them again with regards to changing my Will due to the breakdown of my marriage and they were incredibly helpful guiding me through the process during a particularly difficult time. Couldn’t recommend them enough

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Recently updated our wills

My husband and I recently updated our wills with Planning Bee, having originally prepared them about four years ago. The entire process was straightforward, efficient, and reassuring.

I would particularly like to thank Theo for his outstanding assistance throughout the update. He was extremely knowledgeable, taking the time to explain everything clearly and ensuring we fully understood our options. Theo was also incredibly helpful in answering our questions and guiding us through the necessary changes to reflect our current circumstances.

His professionalism, attention to detail, and friendly approach made what could have been a complicated process feel simple and stress-free. We felt confident that our wishes were being accurately reflected and that everything was handled with great care.

We are very grateful for Theo’s support and would highly recommend Planning Bee to anyone looking for reliable and professional estate planning services. Thank you, Theo, for your excellent service.

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

Bee Positive

Very professional staff from all departments friendly and polite easy to understand documents kept informed at all stages

June 2, 2026
Unprompted review

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