Thepodhut Reviews 

106
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Initially were great, however after 10 months with minimal use the right ear bud no longer works at all no what you do. Waste of money, wish I`d read the reviews prior to purchase !

Rated 5 out of 5 stars

I ordered a pair of pods for my daughter. My son has actual Apple AirPods. My daughter did not even realise that hers weren’t actual Apple AirPods until I told her a few weeks later. They do exactly t... See more

Rated 5 out of 5 stars

Really surprised to see some poor reviews! I have to say I’ve had nothing but a positive experience other than not being able to purchase more due to selling out! The pods themselves are great quality... See more

Rated 2 out of 5 stars

Sufficiently average. Not the best purchase experience with a delay to shipping. The hardware pods themselves are OK but the software connection isn’t great and having more than one Bluetooth device c... See more

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3.4

Average

TrustScore 3.5 out of 5

106 reviews

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3.4

All reviews

(106)

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Rated 5 out of 5 stars

Amazing Air Pods

I was after a pair of Apple AirPods when I saw these from The Pod Hut. After reading other reviews saying how good they are I decided to take the plunge and bought some.

They arrived in a couple of days and I am so delighted with them. I have compared them to my partners Apple ones and I cannot see any difference at all. The build quality is exactly the same and so is the audio quality.

They function exactly the same as Apple ones right down to the tiniest detail. Even noise cancellation is great!

Highly recommend these!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Quality ear pods!

Fast delivery, packaging is great.
So easy to pair with my iPhone and the sound is brilliant!
I didn’t want to pay for original Apple ear pods and these are definitely a great find!!
Very pleased and will recommend!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product and excellent…

Fantastic product and excellent service, delivered on time and made a perfect gift for my fiancee. Considering buying a second set as the sound and connectivity is better than expected.

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

Awful product and very poor service

Awful product and very poor service.

Purchased a pair of ‘Pod Pros’ just before Christmas. Sound quality was OK - that’s about all that can be said positively about these terrible products.
They constantly disconnect, chime as if reconnected, but they don’t. If you have more than one apple device, forget it. They won’t connect to a watch and phone at the same time for example.
IF they do miraculously reconnect to your device, whatever was playing won’t start up again. I had to quite apps, restart my device, reconnect and start playing again. What a waste of time and money, any other Bluetooth headphones would perform in the same way at a fraction of the price and maybe even more reliably.
When I questioned George about it he offered no help except to ask me to ‘disconnect my watch from my phone’ 🤨
When I requested a refund I was told to return them, at my cost, for inspection, no guarantee of refund AND that if ‘no issues’ were found they’d be returned to me AT MY COST. I also had to do this within 7 days, 5 days before Christmas.
SAVE YOUR MONEY.
These items, the company and the customer service are a sham.

January 29, 2021
Unprompted review
Thepodhut logo

Reply from Thepodhut

Hi Graham

I am sorry to hear you are not pleased with the service you have received from us. It is likely that the set you received were faulty & for this we apologise. The reason we test pods for the faults stated is to prevent customers from trying to get a free return after using the ear phones for longer than 30 days. However if the Pods do have any of the faults stated we will always offer a 100% refund or an exchange with us covering the return costs. We again apologise that you are not pleased with the service that we have provided.

Rated 4 out of 5 stars

Great!

Bought a pair of pods just before Christmas and husband took them! He really loves them and been using them everyday. Iv been looking to get another set for myself but they’ve been out of stock unfortunately!

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great product

Really surprised to see some poor reviews! I have to say I’ve had nothing but a positive experience other than not being able to purchase more due to selling out! The pods themselves are great quality and do exactly as suggested at the fraction of the cost of the ‘popular branded’ version. This coupled with fantastic, speedy customer service, what’s there to complain about?!

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Two pairs and neither worked!

Have now had two pairs of pods, the original and the pro and neither will connect properly to my phone. Have tried multiple times to pair, forget, reconnect. Have maybe managed a couple of times in 6 weeks to get them to actually work as they never connect or play music as they should! Don’t waste your money.

January 26, 2021
Thepodhut logo

Reply from Thepodhut

Hi Caroline

We are sorry to hear that you are not pleased with your experience with us. I can see you have received an exchange. It is likely that the original set was faulty and for this we apologise. if you need any further assistance please do not hesitate to contact us.

Rated 1 out of 5 stars

Airpod Pro Issues

Bought the Airpod Pro, had issues from the word go, constantly losing connection, now they have got increasingly worse, tried connecting to the Apple watch nothing at all, since I got them I have managed to use them a couple of times without issue, but the rest of the time they kept losing connection, now can't use them at all. Now trying to get my money back as they don't do as the company say.

January 23, 2021
Thepodhut logo

Reply from Thepodhut

Hi Tony

I am sorry to hear that you are not pleased with your experience . If your earphones are having issues then it is likely your set was faulty. Please contact our customer service team via Facebook or info@thepodhut.com.

Rated 5 out of 5 stars

Would highly recommend!

Would highly recommend the Pod Hut. The ear pods are excellent quality and were well packaged with speedy delivery. We are very impressed with the look and sound quality. I bought three and unfortunately one pair were faulty but their customer service was excellent. They were quick to reply to my query and it was sorted in no time. They were extremely helpful and supportive. Would definitely buy from them again.

January 23, 2021
Unprompted review

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