Thepodhut Reviews 

106
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Initially were great, however after 10 months with minimal use the right ear bud no longer works at all no what you do. Waste of money, wish I`d read the reviews prior to purchase !

Rated 5 out of 5 stars

I ordered a pair of pods for my daughter. My son has actual Apple AirPods. My daughter did not even realise that hers weren’t actual Apple AirPods until I told her a few weeks later. They do exactly t... See more

Rated 5 out of 5 stars

Really surprised to see some poor reviews! I have to say I’ve had nothing but a positive experience other than not being able to purchase more due to selling out! The pods themselves are great quality... See more

Rated 2 out of 5 stars

Sufficiently average. Not the best purchase experience with a delay to shipping. The hardware pods themselves are OK but the software connection isn’t great and having more than one Bluetooth device c... See more

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3.4

Average

TrustScore 3.5 out of 5

106 reviews

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3.4

All reviews

(106)

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Rated 5 out of 5 stars

Have been very impressed with these…

Have been very impressed with these pods, sound quality is fantastic and has out performed most of the pods I have had in the past. My 3 daughters now want some too as they keep stealing mine I will ha e to concede LOL! They have been used every day for the last 6 months and still work as well as they did the day I bought them. Highly recommend this product !!!

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Apple AirPods v Pod Hut

I ordered a pair of pods for my daughter. My son has actual Apple AirPods. My daughter did not even realise that hers weren’t actual Apple AirPods until I told her a few weeks later. They do exactly the same thing and are still working great a month later. The delivery was received promptly and communication with the Pod Hut was brilliant. I’m now about to order another pair for my son as he has lost one of his AirPods and now I know the Pod Hut ones are no different to Apple, I’m going to save myself quite a few pounds 👍

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

These guys are a dream to deal with

These guys are a dream to deal with. The quality is second to none. We ordered the pro version of pods which match apples quality and sound like for like but a fraction of the cost ! The whole experience from ordering to delivery was a smooth and polished process. I would highly recommend them and look forward to ordering another pair

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great product & price

Great product & price, not a big user of headphones so thought I’d try these, work great with iPad & iPhone, great quality, service and price, recommend to try a set

January 18, 2021
Unprompted review
Rated 4 out of 5 stars

Great product

I ordered a pair of air pods for myself, easy payment method, rapid delivery and was over the moon with the product.
Ordered some more but due to being out of stock a full refund was given without question.
Online customer service was good and I will be ordering again.
Trusted company

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

You really do get what you pay for

I've learnt a valuable lesson that if something looks too good to be true, it most often is.

My pods worked really well for about 10 weeks then the left one stopped working, after that the charge status stopped showing up on my phone. That's it. Like a lot of people, it started off well but pretty quickly went wrong.

Again, like others, I reached out to the company for help to be told that because it was outside the 30-day return period there was nothing they could do (except offer 50% off another pair - which would make me a very foolish consumer!).

You may not have the same experience I and many others have had, it's a risk but it might work out. Chances are though, it won't.

January 16, 2021
Unprompted review
Thepodhut logo

Reply from Thepodhut

Hi Caroline

Due to hygiene reasons we are unable to accept any returns outside of the 30 day period. However, due to your pods going wrong with in a 10 week period you should of been offered a free exchange. Please contact customer service once again and we will get a pair sent out to you free of charge! :)

Rated 5 out of 5 stars

Happy teenagers!

I bought 2 pairs of these for my teenagers for Christmas. Great service and quick delivery by Pod Hut. The pods themselves are excellent, easy to set up and we were impressed with how they are identical to the official Apple ones, at a fraction of the price. So much so that I’m looking to get myself a pair too!

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
So so happy with my AirPods.
I have 2 sets and now looking at buying a 3rd.
Quick and easy to set up, fast delivery with amazing prices.
So chuffed.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Pods came Monday

Pods came Monday and all I can say is wow. Great quality for the price I paid for them, sound system is 2nd to none and they even look like the apple pods. Overall great product and great service.

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money!

Wouldn’t recommend these. They are temperamental. Work then don’t work and interfere with other apps on your phone. If you have an other device connected like an Apple Watch it effects that too. Also messes with your phone apps causes it to slow and freeze. It’s sad because when they do connect the sound quality is great. I just want to be able to put them in and go. But they just mess your phone up and hardly connect.
I wouldn’t recommend buying them really disappointed, waste of money

November 22, 2020
Thepodhut logo

Reply from Thepodhut

Hi there

I am really sorry that you are not pleased with the earphones you purchased from us. It is likely that the set you were sent were faulty. For this we apologise. If any customer experiences problems with there order upon arrival we will always offer you a full refund or exchange.

Rated 2 out of 5 stars

Sorry to say would not recommend

Sufficiently average. Not the best purchase experience with a delay to shipping. The hardware pods themselves are OK but the software connection isn’t great and having more than one Bluetooth device connected to the phone (eg an Apple Watch) makes the phone slow and not open apps properly. What has been more disappointing is that after contacting them for advise to fix this they have just ignored my email because they have their money for them.

November 14, 2020
Unprompted review
Thepodhut logo

Reply from Thepodhut

Hi Milan,

I am sorry to hear that you are not pleased with your experience with us, please try contact customer service again via Facebook or email info@thepodhut.com and we will assist you in fixing the issue!

Rated 1 out of 5 stars

Buy at your own RISK

In all my reviews I usually give a 5 however I feel I need to share this. I bought the pods about 3 month ago. I was a little sceptical but thought ok. I have an issue where the pods are not charging and have tried what George recommended. This did not work so sent a message back to explain. It is my opinion that any electrical item has at least one years warranty but with the response I got it would appear not. Indeed it would seem they now want me to give them more money to see if another pair work

George (The Pod Hut)
18 Oct 2020, 11:17 UTC

Hi,

We're sorry to hear that you're having issues with your item but due to personal hygiene the pods cannot be returned if they are outside our 30 day warranty period. If you were to contact us within this time we would of been happy to send you out another pair or offer a full refund (As specified on our website). The best we can do is offer you a 50% off coupon and you can use that at checkout once we have the new batch of stock.

I will check with trading standards if this is right and get back to you.

October 18, 2020
Unprompted review
Thepodhut logo

Reply from Thepodhut

Hi there

Looking through this message, it looks like you should of been offered an exchange free of charge. We apologise for the confusion. Message us via Facebook or email and we will get a pair sent out to you as soon as possible free of charge!

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