Initially were great, however after 10 months with minimal use the right ear bud no longer works at all no what you do. Waste of money, wish I`d read the reviews prior to purchase !
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a pair of pods for my daughter. My son has actual Apple AirPods. My daughter did not even realise that hers weren’t actual Apple AirPods until I told her a few weeks later. They do exactly t... See more
Really surprised to see some poor reviews! I have to say I’ve had nothing but a positive experience other than not being able to purchase more due to selling out! The pods themselves are great quality... See more
Sufficiently average. Not the best purchase experience with a delay to shipping. The hardware pods themselves are OK but the software connection isn’t great and having more than one Bluetooth device c... See more
Company replied
3.4
Average
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These are a really good advert..
These are a really good advert... for actually buying Apple stuff. They are just rubbish. Bad Bluetooth connection, the battery level shine is never correct, rubbish bass. You think you are saving.. but you are wasting. Can’t even be bothered to complain because I know that they won’t reply and any positive reviews here they’ve done themselves. Cut out the middleman, throw your money in the bin. Absolute rubbish. Mine can’t be bothered to recharge now. Only had them 2 weeks.
August 26, 2020
Unprompted review
Reply from Thepodhut
Hi Darrell
We are really sorry you are not pleased with your purchase from us. It is likely that the set you received were faulty as 99% of the earphones we send out do not have any of these issues. If you were to contact us we would of sent out an exchange or refund no questions asked. As for the comment about the positive reviews, all positive reviews on trust pilot are genuine. As a matter of fact we find trust pilot does not accurately represent the overall customer experience with us as it is often only customers who have a negative experience who take the time to write a review.
Very poor
Very poor. Had them 2 weeks only one pod now working. Stopped answering my emails. Can’t get a refund. Con men as far as I’m concerned. Stay away 👎
August 17, 2020
Unprompted review
Reply from Thepodhut
Hi Gary
We are sorry to hear that you are not pleased with your experience with us, for this we apologise. I have looked into your order and i can see you received a refund on the 24th of August.
Poor quality
Only had them a week, only one of the pods works now. No sound in the other. Poor show.
August 15, 2020
Unprompted review
Reply from Thepodhut
Hi there
We are sorry to hear that you are not pleased with your experience with us. If any customers have problems with there Pods within a short time of receiving them we will always offer a full refund or exchange. Please contact us via Facebook or email so we came come to a resolution! :)
Excellent ear pods brilliant sound…
Excellent ear pods brilliant sound quality at the snip of the price
August 15, 2020
Unprompted review
Well Worth it!
Mine arrived in 24 hours! Very happy with the quality and feel, I used to have apple AirPods but they broke and didn’t fancy spend £170 on a new pair so decided to test out ThePodHut. Literally cannot tell the difference will be recommending to my mates!
August 13, 2020
Unprompted review
Excellent earphones for much better…
Excellent earphones for much better value. Could never see how people spend nearly £200 when these are on the market👍
August 13, 2020
Unprompted review
Best product on the market
Best product on the market! Great sound quality at an affordable price, extremely fast shipping as well. Highly recommend
August 13, 2020
Unprompted review
Very very impressed
Very very impressed, was not expecting the quality, delivery or service that was offered when comparing the price to the apple models but was looking for a cheaper alternative. When comparing to the same version of the pros that my sister has (apple ones) there is not difference in appearance or quality. Would recommend
August 13, 2020
Unprompted review
Amazing product!
Amazing product!! The battery lasts for ages and great sound quality. Couldn’t have asked for a better service!
August 13, 2020
Unprompted review
Amazing quality headphones
Amazing quality headphones and exceptional customer service, highly recommend!
August 13, 2020
Unprompted review
Great service and fast delivery
Great service and fast 2 day delivery, would definitely recommend.
August 13, 2020
Unprompted review
Couldn’t of asked for anything better
Couldn’t of asked for anything better! The sound quality is in rivalled and they looks great.
August 13, 2020
Unprompted review
Great buy!
Unreal quality. Same as my apple headphones. 10/10 would buy again
August 13, 2020
Unprompted review
Great customer support + Product
Great customer support and extremely good quality product. Would definitely recommend and will be shopping here again!
August 13, 2020
Unprompted review
Great pods
I’m really pleased with these pods. I can’t compare them with AirPods as I haven’t ever had any, but these I guess are as good.
August 11, 2020
Unprompted review
Mid range, not what I expectsd
Massive quality difference with ipods. Ok listening to music I guess, poor on phone calls.
August 10, 2020
Unprompted review
Reply from Thepodhut
.Hi
We are sorry you are not pleased with the service you have received from us. Please contact our customer service via Facebook or info@thepodut.com.
Rubbish
Rubbish. Sent the wrong EarPods and won’t dispatch the right ones until I send them back ? Not my fault but I have to wait and then provide proof of postage for refund ??? Too much hassle - bad service
I was charged half price not given the pods for free
August 10, 2020
Unprompted review
Reply from Thepodhut
Hi Tony
I am sorry you are not pleased with the service you have received from us. I have looked into the email trail between yourself and us. I can see here that you were accidently sent the wrong Pods and for this we apologise. However I can see that we compensated you by giving you the Pods free of charge, I believe this is a very fair compensation.
Very good service
Very good service - have now bought 3 sets for family members.
August 9, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.