The Polish Hamper Company 

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Rated 5 out of 5 stars

From the outset, Sylwia has been extremely attentive from returning my missed call to responding to my emails. The phone call was extremely helpful with her helping to determine the best gifts for my... See more

Company replied

Rated 5 out of 5 stars

Sylwia was so helpful and provided excellent customer service. Over and above! The Hamper was received when expected and looked amazing. My friends were so appreciative and loved tge products it conta... See more

Company replied

Rated 5 out of 5 stars

I was looking for a special gift for Christmas for family who are visiting Krakow for the first time next year and this caught my eye as a bit different - and I was not disappointed. It arrived on ti... See more

Company replied

Rated 5 out of 5 stars

We bought a hamper for our Ukrainian guests. There was a good selection in the hamper which reminded our family of their childhood. It was a beautiful hamper, well presented, and a very special gift.

Company replied

Company details

  1. Food Products Supplier

Written by the company

The Polish Hamper Company offers a variety of Hampers perfect for any occasion. Choose from a selection of sizes and themes including our best sellers The traditional Polish hamper and our Sweet indulgence hamper.


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All reviews

(52)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sylwia and her team were amazing with…

Sylwia and her team were amazing with their help on the order. She even offered to write our gift card in Polish. The recipients were thrilled and very impressed! They also really liked the content of the gift basket. Thanks so much!

December 20, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi, thanks for taking the time to leave a review. We are so pleased you enjoyed the service and most importantly the product you purchased. thanks again

Rated 5 out of 5 stars

Personal touch regarding delivery

Personal touch regarding delivery, and great product

December 21, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi N Happy New Year and thank you for your review. We are glad your order was delivered in reasonable time despite issues with Royal Mail. Hopefully we will see you again in our shop in the future. 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. The Polish Hamper Company provided a taste of home for my Polish friend through their hamper. Delivery was very fast and the product was excellent.

December 21, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi
Thanks so much for taking the time to leave a review. We hope you have a great Christmas and look forward to seeing you again in 2023 x

Rated 5 out of 5 stars

Amazing gift ideas very thoughtful and…

Amazing gift ideas very thoughtful and friendly staff and easy to order, delivered on time and looked beautiful

December 19, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi Caroline, Thank you very much for the review and we are very pleased you enjoyed the experience and you are pleased with the product. 😊 Hopefully we will see you again soon

Rated 5 out of 5 stars

Customer service is exceptional

The customer service I received is truly exceptional. I wish you all every success and thanks so much for being wonderful!

December 16, 2022
Unprompted review
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Reply from The Polish Hamper Company

Thank you for the review, it is so nice to get great feedback like that, enjoy Christmas x

Rated 5 out of 5 stars

Keep Up The Good Work

Communication, feedback is second to none; it's my first experience with the company and felt like I was in good hands. Courier choice is reliable also. Three days from order to delivery, in December too!
I will very likely use them again and recommend to others.

December 10, 2022
Unprompted review
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Reply from The Polish Hamper Company

Thank you for taking the time to leave us a review. We are glad you liked both the service and product

Rated 5 out of 5 stars

Great service & speedy delivery

Great service - Sylwia got in touch straight away and delivered a beautiful hamper. Got to us the next business day. Highly recommended!

December 7, 2022
Unprompted review
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Reply from The Polish Hamper Company

Thank you for the review, we are glad you enjoyed the product and service

Rated 5 out of 5 stars

Highly recommend

Highly recommend! I found it easy to place an order and I was kept informed of delivery status. And most importantly, the recipient was delighted with the hamper!

November 4, 2022
Unprompted review
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Reply from The Polish Hamper Company

Thanks for taking the time to leave us a review, we are so pleased that they liked the product and service

Rated 5 out of 5 stars

Thrilled with my Polish hamper!

I am so very pleased with my Polish hamper, received for my birthday from my children. As an Englishman with a passion for Poland, this was a wonderful treat for the occasion The hamper was beautifully packaged and loaded with Polish goodies.

My daughter Rhea tells me that Sylwia was super friendly and accommodating and this was warmly appreciated. Bardzo pani dziękujemy!

Highly recommended.

April 6, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi, thanks so much for taking the time to leave us a review. I am so pleased you like the hamper and the service we provide as well. We look forward to seeing you again as a customer

Rated 5 out of 5 stars

Absolutely first class !!!

Great 1st time experience with this company, ordered late Thursday and received just after 8am Saturday
Perfect service and a very helpful lady called Sylwia
Fantastic gift hamper for a polish friend
5 Stars 👍

March 19, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi Anthony, thank you very much for your feedback. From your phone call we understood you need the Hamper delivered ASAP so we have done our best to get your it to you pronto. 😊 We are glad you are pleased with the Hamper and hopefully we will see you again in our store.

Rated 5 out of 5 stars

Good first impression.

My first transaction with this company.
First class communication and very personal service.
Very pleased with products supplied and courier was on time and actually delivered the parcel rather than leaving on the doorstep!
First rate. Will definitely use again.

January 18, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi Peter thanks for taking the time to leave a review and we look forward to seeing you again as a customer

Rated 5 out of 5 stars

Outstanding product and service

I’m so impressed with this company and the hamper that I sent to my brother as a gift was amazing. Sylwia was outstanding at keeping me informed with the tracking of the hamper, and she allowed me to personalise it. I got to choose the basket colour, the shredded paper colour and even allowed me to add my own message, offering to write it in English or Polish for me. Absolutely fantastic service and product. I will definitely use this company again in the future. Recommend to all.

January 12, 2022
Unprompted review
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Reply from The Polish Hamper Company

Hi Mhairi, thanks for taking the time to leave us review. We are so pleased you liked our product and services and look forward to seeing you again.

Rated 5 out of 5 stars

Exceptional quality

Exceptional quality, presentation and customer service. Sylwia is outstanding at communicating to ensure each box is personalised with a thoughtful gift message. She double checks every detail to ensure everything runs smoothly and that the recipients feel special.

December 26, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi, thank you for taking the time to leave a review, especially on boxing day. We hope you enjoyed the product and have had an excellent Christmas 🎄

Rated 5 out of 5 stars

What a super company!!

What a super company! Definitely 5 stars. Tremendous service with great communication. Such a rare treat to find such care and help in ensuring that my daughter-in-law’s family in Poland received their Christmas hamper. Most definitely recommend them. Maureen

December 17, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi Maureen, thank you so much, its great that the order arrived in good time to Poland and we hope your daughter in laws family got to enjoy some polish goodies
Thanks again and have a great Christmas

Rated 5 out of 5 stars

5 Star service - Superb

The service is indeed 5 start if not better. Really impressed with the response time and keeping me informed on the delivery. Very impressed and definelty recommend this company to everyone.

December 17, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi Colin, we are glad you enjoyed the service and look forward to seeing you as a customer again

Rated 5 out of 5 stars

Very happy returning customer

This is the second time I have used this company and again I cannot speak highly enough of them and the service they provide. This time I chose the Christmas hamper as a thank you gift for a Polish couple. I was kept up to date with all the delivery details by personal emails and any queries I sent received a swift and helpful response. My Christmas greeting was even translated into Polish for me. I have seen a photo of the hamper which was delivered, it looked lovely and was very well received.

December 16, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi Karen
Thank you so much for taking the time to leave a review
We are delighted you enjoyed the product and service
Enjoy Christmas 🎄

Rated 5 out of 5 stars

Very helpful, personal service - excellent company!!!

I wanted to buy a hamper full of Polish goodies for some Polish friends but had no idea of what to buy. The website is easy to navigate and I purchased two hampers. Sylwia was very helpful and even translated a message to my friends in Polish. I cannot recommend them highly enough. A real gem of a find!!

December 15, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi Deborah, thank you for taking the time to leave a review, we are so pleased that you are happy with the service we have provided and look forward to seeing you again as a customer

Rated 5 out of 5 stars

Great selection of Polish goodies!

Great selection of Polish goodies!

I ordered a gift for someone from the Polish Hamper Company and they wrapped it beautifully and wrote a lovely note in Polish for them. Brilliant service and great selection of Polish treats.

December 14, 2021
Unprompted review
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Reply from The Polish Hamper Company

Hi Luke, thank you for taking the time to leave us a review and we look forward to seeing you again as a customer

Rated 1 out of 5 stars

I've read the other reviews and they do…

I've read the other reviews and they do seem good. However, I am a little dubious about buying from them as they don't answer the phone with 'The Polish Hamper Company' and they don't publish their address on their website.

December 11, 2021
Unprompted review
The Polish Hamper Company logo

Reply from The Polish Hamper Company

Good Afternoon Michael. I am sorry that you left us a 1 star review.
We are not always available and in the office as we may be packing orders or delivering hampers. When we are not in the office our company number diverts to my private mobile so I don't always answer with 'The Polish Hamper Company'. We do not have a physical shop so orders are via our web site only. We deliver nationwide.
I feel sure that if you placed an order you would be happy with your customer experience. Sylwia

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