quick delivery and quality product and really made a big difference to my block paving and the grass and weeds that were growing between the blocks died back virtually before my eyes well they were d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased a robotic pool cleaner from thepoolcleaners.co.uk, and I am beyond impressed! The product arrived promptly and was exactly as described. Setting it up was a breeze, and it has bee... See more
Terrible, only part order arrived not answering phones, phone messages or emails for 4 days. Blamed carrier but some parcels never received by carrier. Now will have to contact bank as no response to... See more
Ordered at the end of last week, delivered yesterday. After ordering I checked the Trustpilot reviews (yes I know it was the wrong way round !) and my thoughts immediately turned to Paypal's resolut... See more
Company details
Written by the company
Pool cleaning and maintenance supplies
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Affordable price and good quick service…
Affordable price and good quick service i highly recommended them 👍
Missing item from order (twice !).
Firstly only one of a pair of bearings ordered actually turned up and then the missing bearing has still not turned up despite it apparently being ‘despatched’.
Excellent service.
Ordered pool cleaning chemicals on…
Ordered pool cleaning chemicals on Sunday Evening and it arrived Tuesday Morning Excellent. Only charged standard delivery brilliant service would use again
DO NOT BUY FROM THIS SHAMBOLIC COMPANY
DO NOT BUY FROM THIS SHAMBOLIC COMPANY
Placed order for pool pump, took the money instantly.
No communication, several emails sent and numerous phone calls. Not a reply to anything.
Started a credit card dispute in the hope of getting my money back.
Would use again
Ordered the chlorine granules, which arrived well within the delivery times suggested and exactly as described.
Absolute garbage
Absolute garbage, ordered over 3 weeks ago, email said was getting delivered, courier said never received, no response to emnails and now got a Paypal case against them. AVOID
Delivered quickly
Delivered quickly, shame the website doesn’t inspire confidence
My item was cheaper than other places…
My item was cheaper than other places with free postage and arrived quickly. However even though it was packaged very well on opening all the chlorine tablets were loose and broken in the box. It took a while to get them to fit back in the floater and was tricky getting the cap on, during which time the chlorine caused me skin irritation and my hands stung for a short while.
Absolutely terrible experience
Absolutely terrible experience. Ordered boiler heat exchanger over 3 weeks ago. Very poor communications. Requested delivery information and tracking details - still waiting.
Nothing turned up over 3 weeks later. Customer fed up of waiting so opted for a new boiler instead. Despite numerous emails and voicemails regarding refund - nothing at all. Currently pout of pocket to the tune of £1009.
quick delivery and quality product and…
quick delivery and quality product and really made a big difference to my block paving and the grass and weeds that were growing between the blocks died back virtually before my eyes well they were dead by morning and haven't come back yet and I used a 50%diluted mix.
My patio slabs had the usually difficult to remove black spots on these turned white and a quick brush and hose down it came up like new again. Will be buying more for next years clean up
Great Service and products
Someone you trust
Super fast Delivery,
Great communication,
Affordable,
Definitely use this company again!
And so should you....
Awaiting an order of Spa Salts since…
Awaiting an order of Spa Salts since 30/5/20..
Received emails saying dispatched on 2/6/20..
Still haven’t received product.. after emails sent 9/6/20 asking whereabouts.. no reply..
Vivid or not I’ve received items from Germany in this pandemic... useless to deliver a single item.
AVOID AT ALL COSTS !!!!!
Item i ordered was “available” on the website, placed order only to be told next day it wasn’t in stock, requested refund and not had any response from company since.
Now had to open a paypal dispute to try and get my money back.
Absolutely shocking company to deal with, save yourself a lot of hassle and dont use them !!!!!!
Great service.
Great service.
Brilliant product for killing lychen. Used as 50% dilution and sprayed on patio, jet washed off after 15mins
Products arrived as indicated
Products arrived as indicated, well pckaged. Haven't yet used them but have used this chemical before and have every confidence that it will be effective Given this I will be using this company again..
Goods as described and arrived on time
Goods as described and arrived on time, good service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








