Rachel from the Pressie Box was absolutely wonderful! I had a friend just have emergency surgery and I needed this delivery out. Rachael went above and beyond to get the care package out that day. I a... See more
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Living in the UK and needing to send gifts and cards to my Son and his Wife who live in New Zealand is very difficult, expensive and time consuming. Using a New Zealand company like The Pressie Box ju... See more
Company replied
Once again, I was able to rely on a personalised gift being sent to a special person, that was a lovely surprise to come home to. Who doesn't like a beautiful gift sitting waiting for you when you get... See more
My sister was in Tauranga Hospital & I searched many websites for a pamper pressies for her & I kept coming back to your site as it was the best She loved the creams & other pressies in the box & yo... See more
Company replied
Company details
Information provided by various external sources
The Pressie Box's comprehensive range of beautiful gift basket ideas use only the freshest quality products, gorgeous packaging and personal service.
Contact info
157 Grampian Street , 3420, Tokoroa, New Zealand
- +6421931569
- Info@thepressiebox.co.nz
- thepressiebox.co.nz
4.8
Excellent
933 reviews
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This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Fabulous
Very user friendly website and ordering process. Lots of great options. Beautiful presentation of the gifts. Tiny bit disappointed with the value for money - quite expensive for the items, but overall a great company.
April 27, 2024
Same day delivery didn't happen
I ordered the box in the morning (well before the stated 2pm cut off), but same day delivery didn't happen. The recipient then went away the following day which resulted in the box sitting on their doorstep for 3 days.
April 24, 2024
Reply from The Pressie Box
Hi Jules, I am really sorry but it seems you have misunderstood our delivery information. We are unable to offer same day delivery and we try to make that as clear as possible. Here is what our delivery info says: "Order before 2pm on any working day + we will dispatch that day (dispatch means the day your gift leaves us - we are unable to offer same day delivery). Please check our delivery timeframes to see how long your gift may take to arrive".
Kind regards,
Rachael
Paid extra for Sat delivery, but was delivered Fri
The food items were delivered timely and the recipient enjoyed it.
My negative comment, is I paid an extra $10 for Saturday delivery (day before Easter) but it was delivered on Friday :((
March 26, 2024
Reply from The Pressie Box
Hi Kathryn, thank you for taking the time to leave your feedback! We are super sorry that despite paying the extra $7.50 for a Saturday delivery, your gift arrived a day earlier than intended. There are some instances where we will send a day ahead of time to allow for any expected delays and to avoid your gift arriving late. So pleased to hear your recipient enjoyed their gift :)
~ Rachael
Reply from The Pressie Box
That is great to hear! Thanks Alison.
The parcel was never delivered
The parcel was never delivered. I booked delivery before Easter and when I messaged my daughter to see if it had arrived she said that they hadn't received it. Still not been delivered by today 9th April. Please look into this.
Following this review I was contacted by the company owner who went out of her way to sort the problem successfully. Very pleased with the response, the Easter gift was delivered and thoroughly enjoyed. I would recommend Pressie Box.
March 26, 2024
Reply from The Pressie Box
Hi Susan,
The tracking link that was emailed to you on dispatch shows that delivery was attempted twice and card was left by the courier to arrange collection or redelivery.
We have attempted to call the phone number on your order, but it seems to be incorrect. I have also emailed you to get to the bottom of it for you but haven't heard back :)
Please email me at: info@thepressiebox.co.nz so we can get this sorted for you.
Many thanks,
Rachael
ps. Hi Susan - I am really pleased that this is all sorted for you now.
Lovely gift box, easy ordering
Lovely gift box ordered online and delivered, easy peasy 👍
March 26, 2024
Reply from The Pressie Box
Music to our ears, thanks Tim!
~ Rachael
Speedy delivery time -Great gifts
Speedy delivery time and my friend loved her wee gifts. There is something there to suit everyone on your site.
Thank you. I will be a return customer. Delwyn
March 24, 2024
Reply from The Pressie Box
Such a cute selection of gifts, Delwyn! So pleased she loved them. We looking forward to hearing from you again one day soon!
~ Rachael
Very impressed
Very impressed with the range of options, the ease of ordering and the prompt delivery.
March 11, 2024
Reply from The Pressie Box
Appreciate your feedback, thank you! I hope they are on the mend now.
~ Rachael
So easy to deal with
So easy to deal with, incredibly helpful and super friendly. I’ve been recommending The Pressie Box to all my friends 🩷
March 10, 2024
Reply from The Pressie Box
Oh Anne, you are such a long time supporter of The Pressie Box! We appreciate you greatly xx
~ Rachael
Extras and awesome customer service
Super stoked that an easy mistake was handled smoothly and that my mate even got a few extra things in his gift. Thanks heaps
February 26, 2024
Reply from The Pressie Box
So pleased we were able to get it sorted for you quickly! Take care guys!
~ Rachael
Great service
We organised a "get well" Pressie Box for a work colleague. The courier had noted it was damaged in transit before delivery. After a quick phone call, a replacement Pressie Box was sent immediately and was delivered to the recipient the following day. The colleague was delighted with the gift box. Great customer service! Highly recommend. Will definitely use again both personally and professionally. Thank you so much :)
February 22, 2024
Reply from The Pressie Box
Hi Sharon! Thanks for the great feedback. It was our pleasure to get this sorted for you promptly! Glad to hear the gift was also well received and appreciated. Thank you for shopping local! I look forward to hearing from you again in the future.
~ Rachael
There was product to pick especially…
There was product to pick especially just after valintines day, this was a birthday gift
February 18, 2024
Reply from The Pressie Box
Cheers for taking time to leave a review!
Quick delivery, beautifully presented
Quick and easy to order, delivery was fast and looked gorgeous when received.
February 4, 2024
Reply from The Pressie Box
That is so great to hear. Thanks Liz!
~ Rachael
Good all round
The online ordering process was easy. Delivery was when advised. The recipients were delighted with the gifts.
February 9, 2024
Reply from The Pressie Box
Glad we have ticked all of the boxes, thanks Denis!
~ Rachael
Fantastic service & Pamper pressies
My sister was in Tauranga Hospital & I searched many websites for a pamper pressies for her & I kept coming back to your site as it was the best
She loved the creams & other pressies in the box & your website was super easy to use & the service amazing she had the gift mid morning the next day so I thank you 🙏
January 10, 2024
Reply from The Pressie Box
So pleased to hear that your sister enjoyed her treats! Appreciate you leaving feedback, thanks Helen!
~ Rachael
Great service from you thanks so much
December 11, 2023
Reply from The Pressie Box
Really happy to help, thanks Rosemary!
~ Rachael
My parents were thrilled with the…
My parents were thrilled with the hamper and said it was all good quality items.
December 11, 2023
Reply from The Pressie Box
We love this! Thanks Kris. We agree the 'Merry Xmas' is full of amazing products.
~ Rachael
The box it came in was pretty & loved…
The box it came in was pretty & loved the contents. It arrived quickly and made a lovely present.
December 8, 2023
Reply from The Pressie Box
Thanks Fiona! The Little Luxuries box is super cute and very pretty.
~ Rachael
Reply from The Pressie Box
Hi Eoin! We would like to genuinely thank you for all of your repeat business. It is greatly appreciated :)
~ Rachael
The efficiency of the order been put on…
The efficiency of the order been put on the courier in a few hours and the recipient was very impressed with the beautiful box the goodies were presented in.
November 24, 2023
Reply from The Pressie Box
Hi Jillian, thanks for taking the time to leave a review. We are pleased to hear your gift was well received :)
Rachael
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