Needed something for my son(14) for pride to match everything else he bought and the earrings weren’t available in Manchester and he was getting anxious (autism and recently come out) - yet got them w... See more
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See what reviewers are saying
Despite some initial hiccup due to supply issues, I cannot fault the customer service by Graham of The Pride Shop. Thank you for rectifying them. Other members of staff have also been friendly whilst... See more
I called customer service as I had not received any email regarding my order being dispatched one week after ordering. The person on the phone was extremely nice. One of the 2 items purchased was disc... See more
Good range of merchandise to choose from, fantastic diversity and inclusion. I love the straight ally badges I bought, very well made, appreciate the extra pin clip that comes with them. All reasonabl... See more
Company details
Written by the company
At THE PRIDE SHOP®, we are dedicated to creating a space that celebrates and supports the LGBTQ+ community. We are part of an independent retailing and publishing company home to brands such as THEGAYUK, The Gay Shop, Big Gay Card Company and Tackle. Our mission is to provide a diverse and inclusive collection of books, gifts and jewellery that reflect the rich tapestry of LGBTQ+ experiences, stories, and voices. We exist to make sure that your identity is represented and validated. Our history We can trace our roots back to 2011 when the founders of this company created one of the most popular Gay and LGBT+ magazines and listings websites. Since then we’ve been on a journey to curate a thoughtfully selected range of LGBTQ+ books, gifts and jewellery that represents as many LGBTQ+ identities as possible. In 2019 we started working with some of the UK’s biggest retailers to bring a bit more LGBTQ+ness to the high street. Have you seen us in TKMAXX or Rymans?
Contact info
65 Maid Marian Way, NG1 6Aj, Nottingham, United Kingdom
- 0115 891 8456
- hello@theprideshop.co.uk
- theprideshop.co.uk
4.7
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good website - easy to use
Good website. Easy transaction. Swift delivery of a really nice product! Highly recommended
November 7, 2023
Perfect cheeky birthday cards
Ordered two birthday cards that arrived really quickly. The quality is great and they’re perfect.
October 24, 2023
Only one picture?
Got what I wanted but had some doubts. I think more pictures of what you’re selling would help ease worries
September 3, 2023
Really lovely bracelet from The Pride…
Really lovely bracelet from The Pride Shop. Great service and super fast shipping. Great to deal with and would definitely recommend and use again!
August 28, 2023
The shopping experience was ok apart…
The shopping experience was ok apart from being pestered to write a review.
July 30, 2023
Reply from The Pride Shop
Thanks for the review and sorry to hear you were pestered to write one. This is an automated system with Trustpilot, so we can ask them if there's a better way to ask our customers, without hounding them. Appreciate the feedback. :-) Best wishes, The Pride Shop Team.
Reply from The Pride Shop
Thanks for the lovely review. :-) Best wishes, The Pride Shop Team.
Quick service and the fan is beautiful
Quick service and the fan is beautiful. Also responsible price as well
July 24, 2023
Reply from The Pride Shop
Thanks for the great review. Now, we just need the sunshine to use the fan! Best wishes, The Pride Shop Team.
Fast delivery
July 30, 2023
Reply from The Pride Shop
Thank you for a great review. We dispatch most orders same day and partner with Royal Mail 24 or 48 service to ensure speedy service. Best wishes, The Pride Shop Team.
The item I ordered hasn’t arrived
The item I ordered and was supposed to be 24 hour delivery is still not here over a week later
July 30, 2023
Reply from The Pride Shop
Hi Laura, thanks for your review and sorry you were disappointed with the delivery service on this order. We've checked with Royal Mail and it looks like, despite our dispatch happening on time, Royal Mail decided to hold onto the item longer that they should have. Unfortunately this is beyond our control once our orders are collected from us. We can only apologise as we'd expect a better service from our partners for our customers.
If the item is no longer required then do get in touch with our customer service team and we can arrange a return and refund for you. Best wishes, Jake.
Everything items perfect.
Everything items perfect.
I'll definitely will be buying more in the future. Thank you.
July 30, 2023
no complaints
July 26, 2023
I gave the Gilbert flag to a friend
I gave the Gilbert flag to a friend as she was doing an art exhibition, so I bought this as a gift. She loved it, and said she’d looked everywhere for one! But she didn’t look at the Pride Shop! Great website - lots of product variety. Thanks
June 25, 2023
Easy to navigate and arrived in good…
Easy to navigate and arrived in good time. Suspenders, face paint, and bandanna were great. Have docked a star because the fan broke within a day!
June 26, 2023
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