The Process Experts Reviews 

112
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had to serve notice of eviction to a tenant and was worried about all the paperwork issues that had to be perfectly compliant. Irene was very reassuring as she clearly knew the process inside out. O... See more

Company replied

Rated 5 out of 5 stars

With just two days left on a five month notice period, and two weeks to go until the eviction rules changed our tenants told us they were not moving out. This was very stressful for us, but Clare assu... See more

Rated 5 out of 5 stars

Eddie has simply been astonishing from start to finish. He knows his stuff and is very edgy. He goes this extra mile to ensure your file is water tight to obtain the outcome you desire. I am extremely... See more

Rated 5 out of 5 stars

Eddie has been fantastic from day one. I first used his services in 2011, and many times since. He pays great attention to detail, never rushes, and makes doubly sure that everything is watertight b... See more

Company details

  1. Legal Services

Written by the company

Navigating tenant evictions under the Renters’ Rights Act has become a legal minefield. The system is heavily skewed, and even a single minor administrative mistake on a Section 8 notice will derail your case, resetting a stressful, months-long process back to the beginning. You don't need to fight this alone, and you don't need to pay exorbitant hourly legal fees to fix it. The most significant change in the Act. From 1 May 2026, landlords will no longer be able to serve a Section 21 notice to evict a tenant without providing a reason. The ‘accelerated procedure’ — which allowed eviction without a court hearing — is also abolished. Landlords must now use the Section 8 possession procedure, citing a specific statutory ground and providing evidence. In almost all cases, a court hearing will be required. New & Updated Section 8 Grounds for Possession: Section 8 becomes the only route to possession. The grounds fall into two categories: Mandatory Grounds (Court Must Grant Possession) Selling the property: You may use a mandatory ground to sell, but not in the first 12 months of a tenancy. Four months’ notice must be given. Moving in: If you (or a close family member) wish to move into the property, the same 12-month restriction and 4-month notice period apply. Serious rent arrears: The mandatory eviction threshold rises from 2 months to 3 months’ arrears. Major renovation: Possession is available where substantial works require vacant possession. Discretionary Grounds (Court Weighs Up Circumstances) Anti-social behaviour, persistent minor rent arrears, breach of tenancy terms, and other grounds remain, but a judge will consider all evidence from both sides. What this means in practice Landlords should keep thorough records throughout every tenancy — rent payment history, maintenance requests, communications, and inspection reports. End of Fixed-Term Tenancies — All Tenancies Become Periodic From 1 May 2026, all tenancies — both new and existing — will automatically become periodic (open-ended, rolling month-to-month or week-to-week). Fixed-term tenancy agreements will no longer be permitted. Tenants can end their tenancy at any time with two months’ written notice. There is no minimum tenancy period under the Act, meaning a tenant could, in theory, give notice on day one.


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4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

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(112)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

A very smooth eviction process

I had to serve notice of eviction to a tenant and was worried about all the paperwork issues that had to be perfectly compliant. Irene was very reassuring as she clearly knew the process inside out. Once the fee was paid there were no add ons for the service. Very quick and clear communication throughout and very responsive. I got a truly 5 star service and would highly recommend this company.

August 24, 2026
Unprompted review
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Reply from The Process Experts

Your review is very much appreciated Thank you, Irene.

Rated 5 out of 5 stars

With just two days left on a five month…

With just two days left on a five month notice period, and two weeks to go until the eviction rules changed our tenants told us they were not moving out. This was very stressful for us, but Clare assured me she would sort it out in time for us - and she did. Her responses, despite being snowed under with work from other despairing landlords, were quick and helpful, I really feel she went the extra mile for us. The icing on the top - not only was she more available than solicitors usually are, her fees were also noticeably lower!

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely the process experts!

Clare has proven herself to be an invaluable resource. Her knowledge, advice and guidance has made all the difference in our ability to proceed with our action. She is diligent and responsive and always willing to help, would certainly recommend her service.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Clare was unbelievable

Clare was unbelievable! Clare didn't just do what she promised, but she essentially held my hand and taught me so much the entire way. She gave me the confidence and support needed, through what could have been a very scary situation. No matter how many phone calls or emails, she was always there to assist along the way and give me the encouragement I needed. Not to mention, Clare brought a human element to the entire process, which was desperately needed. When you choose to go with Clare and TPE, you should know that you're in the safest of hands. Clare will dot every i and cross every t, she will not miss a thing and if there is something missing, she will give you advice and challenge back to ensure you have the strongest case possible. I would get in touch for ALL of your landlord needs, you genuinely can't go wrong! Clare another thank you from me to you, you stuck with me until the end and because of you, we got the result we wanted!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Clare is fantastic!

Clare is fantastic! She explained the process so clearly and she managed to make everything happen much quicker than I was expecting. I would highly recommend working with Clare and definitely would do so again!

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Serving of Section 21

Such a great experience dealing with Claire, with her endless knowledge and expertise. this horrible process was made very easy and nothing was to much trouble. Highly recommend using Claire to take the stress out of a horrible situation. Thank You

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Client Eviction Post Refusal to leave after S21

Clare was very helpful in advising me on a situation where a tenant refused to leave my rental property after an S21 was issued. She helped me understand the process and created the appropriate documentation for the courts. Very good support

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

section 21 made easy

I want to leave a heartfelt review for Clare, who supported me through what was an incredibly stressful process.

Without Clare’s support and clear guidance, I genuinely don’t think I would have been able to successfully evict the tenant. From start to finish, she explained every step in a way that made a complicated legal process feel manageable and under control.

What really stood out was how much stress she took off my shoulders. Instead of feeling overwhelmed and unsure, I felt guided, informed, and reassured throughout. She handled things with professionalism, efficiency, and a calm confidence that made a huge difference.

The service through Clare has been worth every penny as well — very fairly priced for the level of expertise and support provided.

I’m extremely grateful and would highly recommend her services to anyone dealing with a similar situation.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Clare at The Process Experts has been…

Clare at The Process Experts has been incredibly helpful and knowledgeable throughout two Section 21 evictions. Her guidance made the process much smoother and far less stressful. I couldn’t recommend her enough.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Clare was very helpful from the start…

Clare was very helpful from the start to end and explained everything and she even posted some papers without charge while following up the case.
We got the eviction notice but we didn’t have to enforce it as tenants left before the evocation date although without notifying anyone! Broxbourne, UK

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, very patient and explained the in “layman’s term” all the rules. Highly recommended.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Application for a Section 8 eviction

Clare dealt with the Section 8 eviction application to court in an thorough and efficient way, demonstrating her extensive knowledge and experience. The helpful information provided to me prior to the court hearing enabled me to appear well prepared and with confidence, securing a successful outcome. I would highly recommend Clare.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish for a difficult case

Eddie was simply amazing throughout the whole process from initial call all the way to a successful outcome. It was a complicated case and he skilfully guided us through all of the difficulties and issues. I could not rate The Process Experts highly enough.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

I really appreciated the way that Clare…

I really appreciated the way that Clare guided me through the Eviction process. She was thorough in ensuring I could provide all the documentation, she was excellent at explaining the legal process behind it all and I felt that she genuinely wanted me to get the best outcome and was very personable. She was also upfront about any costs involved so I felt very comfortable in using the Process Experts and would gladly recommend them to anyone else in the same situation.

August 2, 2025
Unprompted review

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