The Property Buying Company Reviews 

2,683
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff and agents for being exceptionally helpful, polite, and knowledgeable during property viewings, making the initial stages very easy and pleasant. Many people also note the very quick response times, instant links, and smooth communication provided throughout the entire process by dedicated team members. However, some customers also noted occasional issues with slow communication, delayed replies, and unresponsiveness from certain staff members during later stages. A few reviewers mentioned unexpected price adjustments and lower final offers near completion, which caused some concern.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are patient, professional, and... See more

Service

People report positive experiences with service, highlighting a swift, professional approach and offers that... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were very patient,... See more

Response time

Reviewers mention positive feedback about response time, highlighting instant links, quick replies, and clear... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers praised the fair offers and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Real Estate Agency
  5. Real Estate Appraiser

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,683)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

On time, polite and helpful. Allowed us plenty of time. One star off because the lady didn't know a great deal about the vendor , but that's a tiny niggle.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

So far excellent.

So far excellent dealt with fast listened and reacted with speed openness, honesty, and helped through the process, passing on offer to vendors, now fingers x

January 27, 2026
Unprompted review
Rated 3 out of 5 stars

Communication is slow responding back to customer

Communication is slow responding back. I telephoned on a Wednesday lunchtime to make an appointment to view a property on the Friday morning. Thursday lunchtime, I had to telephone again and although a message had been taken on the Wednesday, it hadn’t been passed on. I then tried to telephone on the Saturday morning & got no answer. I didn’t leave a message.

January 19, 2026
Rated 4 out of 5 stars

Friendly

The man on the phone was really nice and well informed. Definitely will keep them in mind if current Agents takes too long to find a buyer.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

In my experience with previous house…

In my experience with previous house sales, it's always been a nightmare with something or another cropping up along the way. It really is a stressful process, and we just didn't want that this time. Being in a fortunate position, we just wanted an easy sale so we chose The Property Buying Company.

The process was very straight forward, every step of the way I had assistance and if I had any questions then throughout the process I had someone who I could contact and ask. Throughout they remained extremely attentive and everything was pretty seamless, compared to our previous experiences.

A seamless and professional experience.

January 14, 2026
Unprompted review
Rated 3 out of 5 stars

Care required with offers

Sometimes it can be unclear on what is a cash offer and what is an offer to sell at a price so caution is required otherwise seem OK but very little different to other similar companies

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful. Alice was great, answered all our questions we had on the property promptly.

Can't fault them.

January 19, 2026
Rated 4 out of 5 stars

Fantastic house

Fantastic house, company answered questions when needed. Guide around the house was very helpful and on hand if we had any questions.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

A lovely lady and her daughter showed myself and my mum around. They were both so friendly and informative about the local area. And they were so patient with me as I took a second look around on my own.

December 23, 2025
Unprompted review

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