The Property Buying Company Reviews 

2,682
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Real Estate Agency
  5. Real Estate Appraiser

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,682)

245 reviews in the last 12 months

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Rated 5 out of 5 stars

Yash was very knowledgeable and…

Yash was very knowledgeable and assisted me with talking through my property sale! I was very happy with what they could offer for such a quick turnaround. He got back to me within 24 hours too. Would highly recommend.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I recently contacted the property…

I recently contacted the property buying company to enquire regarding selling a property. Although we have decided to not proceed currently Yash was very polite, informative and happy to help during the contact that I had with the company. If things change I would be confident to contact him again in the future.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Yash Nik

Yash Nik is a credit to the company,he is very proactive and always checking any updates regarding the sale of our property and providing advice if needed, would recommend him to anyone looking to sell a property 😊

May 19, 2026
Unprompted review
Rated 4 out of 5 stars

Charlotte a pleasure to deal with

Well I feel I have to say that the previous review of Charlotte at this company I find shocking lovely lady not at all stuck up well spoken answers questions and calls back when asked not pushy indeed I would ignore the previous remarks on this lady my impression is the complete opposite and I feel I have to comment As the lady doesn’t deserve such slander

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

6 wasted weeks

After a previous sale fell through at the last minute we were attracted by opportunity to sell the house quickly. Initial contract from was very quick, an acceptable offer made within 24 hours and a sales agreement signed in a few days.

Another member of staff was then meant to deal with the actual sale and despite us completing all the sellers documentation from the solicitor very promptly we heard absolutely nothing from her for 3 weeks. She never answered her phone and did not respond to emails.

Eventually, with the estimated completion date looming we had a phone call to say that their valuation was lower than ours and that a senior member of staff would be in touch.

Another week and more passed and it took an email from me issuing an ultimatum for anything to happen. Finally, I had a phone call to say that they couldn’t buy the house for cash because of ‘market conditions’ but would seek to market it for us through other means. I politely declined.

I am sure this system has worked for other sellers but our experience is of poor communication and broken promises. We are now going back onto the regular market having lost 6 weeks of selling time including 3 Bank Holidays.

The whole experience was extremely stressful for my 87 year old mother so I would advise any potential sellers to think long and hard about getting involved with this company. In our experience the process is not the silver bullet they claim it to be.

May 14, 2026
The Property Buying Company logo

Reply from The Property Buying Company

Hi Ian,

We’re sorry about how this was handled, particularly the lack of communication towards the end of the process.

There can unfortunately be occasions where further information or changing market conditions mean we're unable to proceed with a purchase that initially looked viable. However, regardless of the eventual decision, you should have been kept better informed while this was being reviewed.

We completely understand the frustration of waiting for an update only to eventually be told that we couldn't proceed, and we apologise that this wasn't communicated to you sooner.

We’re disappointed that we weren’t able to complete the purchase and wish you the best with your sale on the open market.

Kind Regards,
TPBC

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