The Property Buying Company Reviews 

2,682
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being exceptionally helpful, professional, and easy to talk to when discussing property sales. People also appreciate the quick response times and clear, honest explanations provided throughout every step of the transaction. Some reviewers were not happy with unexpected price reductions and lower offers made right before completion. Others mentioned experiencing slow communication, unresponsiveness, or frustrating delays during the final stages of selling their homes. A few individuals felt that these practices caused unnecessary stress and financial difficulties during an already complicated process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Customers had positive experiences with service, often highlighting the simplicity of the system, swift... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are polite,... See more

Response time

Users describe positive interactions with response time, frequently highlighting immediate answers to queries... See more

Price

Clients share ambiguous opinions on price, as some reviewers report receiving fair offers or amounts higher... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Real Estate Agency
  5. Real Estate Appraiser

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,682)

245 reviews in the last 12 months

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Rated 3 out of 5 stars

Viewings

Not a horrendous experience but no where near as good as experiences we have had with other estate agents. Communication isn’t the best.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

First contact with Grant from the…

First contact with Grant from the Property Buying Company, who explained everything in a clear way as to the cash offer process, or selling through their company. Hopefully we will be going forward with them soon.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, informative guide who showed us around - he was very knowledgeable on the property and area which was helpful. Nothing was a problem.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Yash

Yash has been excellent in the honest and professional handling of my enquiries regarding possible sale of my property.
I will not hesitate to use his services in the future should i need.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

A terrible experience.

A terrible experience.
Total lack of communication at the tail end of the process and then knocked a sum off their offer at the last minute, despite having sold on the house for a profit.
I can't help but question the integrity of this company up to and including director level.
Based on my experience, I can only imagine the number of positive reviews is because they ask for one before providing the initial offer.
Awful.

March 20, 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hi Rich,

We’re sorry that you were disappointed with the communication towards the end of the process and appreciate that a late change to the price would have been frustrating.

We do, however, want to add some context around the suggestion that the property was simply purchased cheaply and then sold on for a large profit.

We are a commercial business and, of course, need to make a profit on the properties we purchase. However, the difference between the price we purchase a property for and its eventual sale price isn't our profit. There are significant costs involved in purchasing, holding and reselling a property.

In this particular case, after those costs were taken into account, the amount we actually made was very small; in fact in terms of the time it took it was likely reflected as a negative. Had we proceeded at the original figure, the numbers simply wouldn't have worked and we wouldn't have been able to purchase the property at all.

Now we know that isn't your issue to deal with, but the price change was the only way in which the deal would have been possible. We appreciate it wasn't what you wanted, but it was necessary for us to be able to proceed with the sale rather than walk away from it.

I hope you understand our position.

We wish you all the best in the future,
TPBC

Rated 5 out of 5 stars

Yash at the Property buying Company…

Yash at the Property buying Company was very professional and offered me a reasonable price. He was very clear that this was 80 per cent of the market value.
It was clear that on the other hand the process was straightforward.
As I'm not pressed for time I decided to try to achieve some of that additional 20 per cent but would not be surprised if I find myself back at Yash's door
Certainly a very sane and clear port in the very confused and stressful world of house selling.
For a clear immediate and stress-free solution which was outlined with clarity and without any hard sell this company seems worth a look.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Took the mick

March 26, 2026
The Property Buying Company logo

Reply from The Property Buying Company

Hello,

We’re sorry that the price we discussed wasn't what you were hoping for.

From reviewing this, your contact with us was simply an initial enquiry where we provided an indication of what we may be able to pay for the property. There was no obligation whatsoever to proceed.

Our service is designed for people who prioritise the speed and certainty of a cash sale, and as a result our offers will be below what a property may achieve through a traditional estate agent.

We completely understand that this won't be the right option for every seller, particularly where achieving the highest possible price is the priority, but we always aim to be upfront about the figures so people can decide whether our service is right for them.

Best wishes,
TPBC

Rated 4 out of 5 stars

Contacted the company seeking more advicece

Contacted the company seeking more information about the sale process. A speedy response very polite and informative.
Remains to be seen how things will develop but the initial contact is encouraging.....

March 31, 2026
Unprompted review

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