The Property Buying Company Reviews 

2,690
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff and agents for being exceptionally helpful, polite, and knowledgeable during property viewings, making the initial stages very easy and pleasant. Many people also note the very quick response times, instant links, and smooth communication provided throughout the entire process by dedicated team members. However, some customers also noted occasional issues with slow communication, delayed replies, and unresponsiveness from certain staff members during later stages. A few reviewers mentioned unexpected price adjustments and lower final offers near completion, which caused some concern.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are patient, professional, and... See more

Service

People report positive experiences with service, highlighting a swift, professional approach and offers that... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were very patient,... See more

Response time

Reviewers mention positive feedback about response time, highlighting instant links, quick replies, and clear... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers praised the fair offers and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more

Rated 4 out of 5 stars

Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more

Rated 5 out of 5 stars

My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more

Company replied

Rated 5 out of 5 stars

We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more


Company details

  1. Property Management Company
  2. also in
  3. Property Investment
  4. Real Estate Agency
  5. Real Estate Appraiser

About The Property Buying Company

Written by the company

Get A Cash Offer Today

We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.

Sell Your House Fast

Our average purchase time is 2-3 weeks

Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(2,690)

253 reviews in the last 12 months

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Rated 1 out of 5 stars

Rip off company.

March 10, 2026
The Property Buying Company logo

Reply from The Property Buying Company

Hi James,

We're sorry that the offer discussed wasn't what you were looking for. That being said, we don't think it's fair to describe the service as "rip off".

When you spoke to us, you indicated that you wanted £190k for your property. We can see that you subsequently marketed it lower at £185k, and its now sold subject to contract. (Congratulations!)

We're a cash house buying company, and as we made very clear we are unable to provide the full market value for a property. Our service is for sellers who prioritise speed and certainty over receiving the full value. Our offer reflects the costs and risks we undertake as the buyer.

In your particular situation in particular, and everytime we speak to a customer, we always try and get our figures right from the outset rather than setting and agreeing an unrealistic price just to secure you, and have to renegotiate later.

In this scenario, our valuation didn't quite line up. The price you wanted just meant that our service simply wasn't the right option for you.

No hard feelings, though, and we're glad that you managed to sell, and hope that everything goes well as the sale progresses.

Best wishes,
TPBC

Rated 1 out of 5 stars

Do not ever trust this company he…

Do not ever trust this company he totally dun me over. We agreed the price and both signed contact. Just before we was ready to move he contact us and said he cant off the price and would have to drop it by £18.000 . What a Total joke when we had signed and agreed. DO NOT USE THEM PLEASE REPORT THEM TO #tradingstandards

March 13, 2026
Unprompted review
The Property Buying Company logo

Reply from The Property Buying Company

Hi Mark,

We’re sorry that you were unhappy with the outcome, but having reviewed what happened, we do feel it's important to add some context.

Once the purchase was agreed, we carried out our further checks to make sure we could proceed at the agreed figure. Unfortunately, those checks showed that we weren't able to make the purchase work at that price, and we contacted you within approximately a week to let you know.

We appreciate this is disappointing but we communicated our position as soon as we could, rather than dragging the sale along.

We can also see now that the property sold on the open market for around £210,000, and given the figure we had originally discussed, we believe our position of having to change the price upon the findings was consistent with the level at which a cash purchase would realistically have needed to be.

We're sorry that ultimately it didn't work out, but we don't believe the circumstances support the comments within the review.

We wish you all the best,
TPBC

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. After months with a traditional agent, I got an offer within 24 hours. They handled all the paperwork, and the sale was done in under three weeks. So simple compared to before.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke to Charlotte.

I spoke to Charlotte.
She explained everything very clearly so I could understand the house buying procedure.
Very happy with the service and great customer service.

March 5, 2026
Unprompted review
Rated 4 out of 5 stars

Charlotte was great

Charlotte was great - very helpful, knowledgeable and friendly. The offer was a little less than I was hoping for but the service itself was good.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I was contacted in a short time period

I was contacted in a very short period of time with an offer for consideration with no pressure to accept or decline. Charlotte was very professional in her approach, giving all details and explaining the process, a fair price was offered with a completion time scaleto suit us.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have been dealing with…Charlotte

I have been dealing with Charlotte...it's been a pleasure with no complications..very open and honest and an offer for our house we are very pleased with..so so far so good I hope the rest of the journey to completion is as good

February 26, 2026
Unprompted review

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