The Property Perspective Reviews 144

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting quick response times and clear communication that kept them well-informed at every stage. The overall user experience is frequently described as efficient and supportive, especially for first-time buyers. However, some people were dissatisfied with communication, mentioning a lack of transparency and feeling that their questions were not adequately addressed. A few other people also felt that the focus was sometimes more on closing deals quickly rather than providing patient or tailored support, leading to an average service experience for them.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the helpfulness and efficiency of the agents,... See more

Customer service

Reviewers express satisfaction with customer service, highlighting the professionalism, friendliness, and... See more

Response time

People report positive experiences with response time. Many customers appreciated the quick responses to... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easier... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great estate agents with a competent and friendly team. Some minor issues with communication and efficiency but better than most estate agents I've dealt with - this team also took my need to move int... See more

Company replied

Rated 4 out of 5 stars

The overall experience with the estate agents was very good. They were communicative and kept us in the loop at each step in the process. We found them very friendly and happy to help when we had quer... See more

Company replied

Rated 4 out of 5 stars

I found that property perspective were transparent, honest and explained everything to us - this was especially helpful as we were first time buyers! In particular, Megan was fantastic - she was alw... See more

Company replied

Rated 4 out of 5 stars

During what was a long, fraught and basically terrible conveyancing process for me [all caused by both solicitors], attempting to buy a property, Property Perspective's Keira was constant in her chasi... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We can’t thank property perspective…

We can’t thank property perspective enough, they chased up the progress of our sale and purchase regularly too which avoided any unnecessary delays.
I would definitely recommend them to anyone.

September 18, 2025
Unprompted review
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Reply from The Property Perspective

Thank you so much for your kind words! We’re delighted to hear that our team’s regular updates and progress chasing helped keep everything moving smoothly and avoided delays. It’s fantastic to know you’d recommend us, and we wish you every happiness in your new home!
Best,
Lee

Rated 5 out of 5 stars

Hi Keira,I couldn’t be more impressed…

Hi Keira,I couldn’t be more impressed with your professionalism and dedication. From our very first meeting, she was attentive, knowledgeable, and genuinely interested in understanding my ne

July 21, 2025
Unprompted review
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Reply from The Property Perspective

Thank you so much for your kind words, Sunu. 🌟 We’re delighted to hear how impressed you were with Keira’s professionalism and dedication. At Property Perspective, we take pride in offering attentive and knowledgeable support from the very first meeting right through to completion — and it’s wonderful to see this recognised. We’ll be sure to share your feedback with Keira and the wider team!

Best,
Lee

Rated 5 out of 5 stars

Highly recommend

Megan was very professional, very nice and caring about getting the house we were buying. We had a few issues with solicitors etc but Megan made sure we got the house. We are in now and absolutely love our new home. Would highly recommend Property Perspective to anyone 👍

July 2, 2025
Unprompted review
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Reply from The Property Perspective

Hi Deborah,

Thank you so much for your lovely feedback! We’re delighted to hear that Megan’s professionalism and caring approach helped guide you through the solicitor challenges and ensured you secured your new home. It’s fantastic to know you’re all moved in and loving it already. We really appreciate your recommendation and wish you many happy years ahead in your new home!

Best,
Lee

Rated 5 out of 5 stars

Great experience

Great experience with The Property Perspective. The team were professional, responsive, and very supportive throughout the process. Highly recommend them!

August 29, 2025
Unprompted review
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Reply from The Property Perspective

Hi Rasaq,

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found our team professional, responsive, and supportive throughout your journey. At Property Perspective, we pride ourselves on working with housebuilders nationwide, supported by technology that keeps buyers and vendors fully up to date at every stage.

Wishing you every happiness in your new home!

Best,
Lee

Rated 5 out of 5 stars

Great experience with the Property Experience, would highly recommend

Tilly, Victoria and the team at Property Perspective were fantastic.

Their communication, professionalism, and expertise made the process seamless!

July 25, 2025
Unprompted review
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Reply from The Property Perspective

Hi Aziz,

Thank you so much for your wonderful feedback! We’re delighted to hear that Tilly, Victoria and the wider team were able to make the process seamless for you. Communication and professionalism are at the heart of what we do, and it’s great to know this came across. We’re proud to work with housebuilders across the country, supported by the latest technology to keep both buyers and vendors fully informed every step of the way.

Best,
Lee

Rated 3 out of 5 stars

I worked with this real estate company…

I worked with this real estate company when purchasing my property. Overall, I would say the service was average. Since their office is located quite far from the property I bought, they were not able to assist me with many things that a buyer would normally expect.

As someone who is not very fluent in English, I also felt that they did not pay enough attention to how communication could be handled better. At times, it seemed that they were mainly focused on closing the deal quickly rather than providing more patient or tailored support.

In summary, my experience with this company was not terrible, but it did not stand out as particularly supportive or attentive either.

August 6, 2025
Unprompted review
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Reply from The Property Perspective

Hi Noif,

Thank you for taking the time to share your feedback. We are a national firm and work with housebuilders across the country, which means our presence isn’t always local to the property being purchased. However, we have invested heavily in technology that makes it simple for both buyers and vendors to keep track of their sale or purchase, and we’re confident this ensures a smooth process without the need for a local office.

We are truly sorry to hear that language barriers made your experience more difficult at times. It’s never our intention for any client to feel unsupported, and we will reflect on your comments to ensure our communication is as clear and patient as possible for every buyer.

Finally, while we always work towards time frames that are faster than the national average, particularly with housebuilders at the top of the chain, we never exchange contracts until every party in the chain is satisfied with their conveyancing and survey results. We hope this offers reassurance that your best interests remain our priority throughout the process.

We wish you the very best in your new home and thank you again for your constructive feedback.

Best,
Lee

Rated 4 out of 5 stars

Lovely experience


Great, responsive team who were always available to advise on the progress of our purchase. Very friendly and reassuring during what is a very anxious time for a buyer!

August 1, 2025
Unprompted review
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Reply from The Property Perspective

Hi Joe,

Thank you so much for your kind words. We’re really pleased to hear that you felt supported throughout your purchase – we understand how stressful the process can sometimes be, so it’s great to know our team helped make things feel more reassuring. Wishing you all the best in your new home!

Best,
Lee

Rated 5 out of 5 stars

Overall very good

Overall very good. Their strength point was that they were really good in helping to facilitate the process between myself as a buyer and the seller. Also, they clearly had a good noting system with good transparency between themselves so if I called and my contact (Megan) was not available, someone else was able to help me most of the time.

August 6, 2025
Unprompted review
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Reply from The Property Perspective

Hi Farzam,

Thank you for taking the time to leave us such thoughtful feedback. We’re really pleased to hear that our team’s communication and transparency made the process smoother for you. It’s great to know that even when Megan wasn’t available, others in the team were able to step in and support you.

We truly appreciate your kind words and wish you all the best in your new home!

Best,
Lee Revill

Rated 4 out of 5 stars

Very good customer service

I found that property perspective were transparent, honest and explained everything to us - this was especially helpful as we were first time buyers!
In particular, Megan was fantastic - she was always free to chat and had such an upbeat and calm approach that always made me feel re-assured :)

August 20, 2025
Unprompted review
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Reply from The Property Perspective

Hi Jess,

Thank you so much for sharing your experience! We’re so pleased to hear that our transparency and support made things easier for you as a first-time buyer. Megan will be thrilled with your kind words – she really does go above and beyond to keep the process calm and positive.

We wish you all the best in your new home and really appreciate your recommendation!

Best,
Lee Revill

Rated 5 out of 5 stars

Great experience

Great experience with Property Perspective. We had no issues at all with them, and communication from Megan was always clear and helpful. Would happily recommend.

August 20, 2025
Unprompted review
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Reply from The Property Perspective

Hi Saif,

Thank you so much for your kind words! We’re delighted to hear that you had such a smooth experience with Property Perspective. Communication is something we pride ourselves on, and it’s fantastic to know Megan was clear and helpful throughout the process.

We really appreciate your recommendation and wish you all the best in your new home!

Best,
Lee Revill

Rated 5 out of 5 stars

The support from the team was amazing

July 22, 2025
Unprompted review
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Reply from The Property Perspective

Hi Aleena — thank you so much for the lovely review! 🌟

We’re thrilled to hear you felt supported by the team. If there’s anything else you need or any way we can help further, just let us know.

Best,
Lee Revill

Rated 5 out of 5 stars

We had great communication every week…

We had great communication every week from Property perspective and was kept up to date at every stage of the sale.
We would highly recommend there services

June 27, 2025
Unprompted review
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Reply from The Property Perspective

Hi Stuart,

Thank you for your fantastic feedback! We’re so pleased to hear you felt well-informed throughout the process and that our weekly updates helped keep things moving smoothly. Your recommendation means a lot to us, and we wish you all the best in your new chapter.

Best,
Lee Revill

Rated 4 out of 5 stars

Friendly, responsive and proactive.

Friendly staff. Quick to respond and keep things moving. Felt supported as a first time buyer.

August 7, 2025
Unprompted review
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Reply from The Property Perspective

Thank you so much for your kind words!

We’re really pleased to hear that you felt supported throughout your journey, especially as a first-time buyer. Our team always aims to be friendly, responsive, and proactive, so it’s great to know that came across in your experience.

Wishing you all the best in your new home!

Best,
Lee Revill

Rated 4 out of 5 stars

Buying our first home

The overall experience with the estate agents was very good. They were communicative and kept us in the loop at each step in the process. We found them very friendly and happy to help when we had queries or concerns. The previous owners did leave some things in the loft and the fridge, as well as in the garden. Other than this, there were no issues with the company.

June 27, 2025
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Hi Ms Robb,

Thank you so much for taking the time to leave us a review, and congratulations on buying your first home! 🎉

We're really pleased to hear that you felt supported and well-informed throughout the process — our team always aims to be friendly, responsive, and helpful, so it’s great to know that came across.

We’re sorry to hear about the items left behind by the previous owners. While this is unfortunately something outside of our direct control, we completely understand how frustrating it can be, and we appreciate you highlighting it.

Wishing you all the best as you settle into your new home — and if there's anything else we can help with, please don’t hesitate to get in touch!

Best,

Lee

Rated 5 out of 5 stars

Great company …

The company kept in touch at all times throughout the sale of our property letting us know the progress.

July 25, 2025
Unprompted review
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Reply from The Property Perspective

Hi Rachel,

Thank you for your great review! We're glad we could keep you updated throughout the process and ensure everything went smoothly. It was our pleasure to help with the sale of your property, and we wish you all the best in your next steps!

Best,
Lee Revill

Rated 5 out of 5 stars

Great customer care

Keira at property perspective was excellent, and helpful throughout the process. Keira was responsive, helpful and professional and made the experience easier to navigate.

July 25, 2025
Unprompted review
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Reply from The Property Perspective

Hi Zoe,

Thank you so much for your feedback! We're so happy to hear that Keira made the process easier for you. We always strive to offer helpful and professional service, and it's great to know that we succeeded in doing so for you. Best wishes!

Best,
Lee Revill

Rated 5 out of 5 stars

Great experience - Keira’s team

Everyone we dealt with within Keira’s team at the property perspective were so helpful and would always do their best to find out any unanswered questions

July 4, 2025
Unprompted review
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Reply from The Property Perspective

Hi Tom,

Thank you for your kind words! We're thrilled to hear that you had a great experience with Keira and the team. It's great to know that everyone was so helpful and responsive.

Best,
Lee Revill

Rated 5 out of 5 stars

Keira was excellent in her role

Keira was excellent in her role
Good communication, friendly and professional service and went the extra mile to complete the sale

July 11, 2025
Unprompted review
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Reply from The Property Perspective

Hi Lisa,

Thank you for sharing your experience! It’s wonderful to hear that Keira was able to provide such excellent service and go the extra mile for you. We truly appreciate your feedback, and we're glad we could help with the sale.

Best,
Lee Revill

Rated 5 out of 5 stars

Purchasing a house that was up with PP

Purchasing a house that was up with PP. Fantastic with communication throughout the process. Highly recommend 👌

July 25, 2025
Unprompted review
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Reply from The Property Perspective

Hi Chloe,

Thanks so much for your lovely review! We're delighted to hear that the communication throughout your purchase was fantastic. Your recommendation means a lot to us, and we’re happy we could help you find your new home. Wishing you all the best!

Best,
Lee Revill

Rated 5 out of 5 stars

Good experience

Was quick to respond and addressed all my queries clearly. Communication made the entire process much smoother and hassle-free. Highly appreciated!

July 11, 2025
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Hi Jeffin,

Thank you so much for your kind words! We're thrilled to hear that our communication helped make your experience smoother and hassle-free. It's great to know that we could address all your queries. Wishing you all the best in your new home!

Best,
Lee Revill

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