The Property Perspective Reviews 144

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting quick response times and clear communication that kept them well-informed at every stage. The overall user experience is frequently described as efficient and supportive, especially for first-time buyers. However, some people were dissatisfied with communication, mentioning a lack of transparency and feeling that their questions were not adequately addressed. A few other people also felt that the focus was sometimes more on closing deals quickly rather than providing patient or tailored support, leading to an average service experience for them.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the helpfulness and efficiency of the agents,... See more

Customer service

Reviewers express satisfaction with customer service, highlighting the professionalism, friendliness, and... See more

Response time

People report positive experiences with response time. Many customers appreciated the quick responses to... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easier... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great estate agents with a competent and friendly team. Some minor issues with communication and efficiency but better than most estate agents I've dealt with - this team also took my need to move int... See more

Company replied

Rated 4 out of 5 stars

The overall experience with the estate agents was very good. They were communicative and kept us in the loop at each step in the process. We found them very friendly and happy to help when we had quer... See more

Company replied

Rated 4 out of 5 stars

I found that property perspective were transparent, honest and explained everything to us - this was especially helpful as we were first time buyers! In particular, Megan was fantastic - she was alw... See more

Company replied

Rated 4 out of 5 stars

During what was a long, fraught and basically terrible conveyancing process for me [all caused by both solicitors], attempting to buy a property, Property Perspective's Keira was constant in her chasi... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good communication

Good communication, helped push the chain along.

April 1, 2022
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Thank you Ian for leaving us a review. We are glad that we could have been of help and we hope you enjoy your new home!

Rated 5 out of 5 stars

Singularly the best Estate Agents …

Singularly the very best experience in using an estate agent, ever.

We have bought and sold property in the UK and Canada and these guys get the credit for the best UK experience we have ever had.

We were ably assisted by Lee Revill and the team around him. In the later stages of the transaction he was responsible for coordinating information up and down the chain in a tremendously helpful way.

The UK system for buying and selling homes is hopelessly inefficient, broken and populated with professionals who do not do their jobs properly. Property Perspective has been a refreshing exception to that depressing trend and proved to be fully professional, efficient and effective.

They are expensive, in our case approximately twice the rate of the competition. I suppose you get what you pay for.

February 28, 2022
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Hi Steven,

We just wanted to say a big thank you for the great review you left us. We are glad you were looked after so well by lee and the team. Hope you are enjoying the new home.

Thanks
Alex

Rated 5 out of 5 stars

Great team :)

We used Property Perspective to sell our property. The whole team was great! We mainly communicated with Lee, who was extremely helpful, kind and professional. He kept an eye on our case, was in regular contact with buyers and solicitors and gave us frequent updates on the progress of sale. We are very satisfied with Property Perspective service. Highly recommended :)

February 27, 2022
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Hi Agnieszka,

We are glad you had such a good experience and that you were look after so well by Lee and the team.

Hope you are enjoying your new home.

Thanks
Alex

Rated 5 out of 5 stars

I highly recommend the property…

I highly recommend the property perspective for all your estate agent needs. They go above and beyond by chasing the whole chain to move things along to a positive conclusion. Which not all estate agents do.

I dealt with Lee who has been the consummate professional at all times. His constant updates have been extremely informative and takes a lot of stress out of the equation for what can be a stressful time in life.

Lee is a credit to the team, always on hand to answer questions and is very responsive and patient.

I would not hesitate in using the Property Perspective again in the future, and if you want a competent well oiled machine looking after your estate agent needs I suggest you do the same.

A very happy customer. Many thanks to Lee and his team.

February 1, 2022
Unprompted review
The Property Perspective logo

Reply from The Property Perspective

Hi Dan,

We just wanted to say a big thank you for the great review you left us. We are glad you were looked after so well by lee and the team. Hope you are enjoying the new home.

Thanks
Alex

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