The Rainy Days Reviews 

2,442
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I wish I could leave zero stars. Awful, awful company I wish I hadn’t bought from. My order took ages to come, then when I returned it, zero correspondence from them. They are not responding to my... See more

Rated 5 out of 5 stars

Fantastic quality, beautiful item, have used this company many times and have not had a problem at all, best price on the Internet

Rated 5 out of 5 stars

Ordered a pair of adidas shorts, adidas t shirt and adidas tracksuit top. Got a decent sign up discount. Items delivered in 4 days. Exactly as expected. No issues at all here. Very happy punter. Al... See more

Company replied

Rated 1 out of 5 stars

The one star is only because you can't do zero stars. Avoid. Taken money, undelivered items, then say not in stock. No sign of refund. Email address is now dead and parent company Better Stuff Li... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

The Rainy Days offers daily deals on high street apparel and designer brands. New products and deals are added to the website daily, to ensure you never miss a great saving.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(2,442)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products at half price

I’ve edited my review as customer services came through and were excellent.

Delivery is a little slow but when you’re getting luxury brands at half price it’s worth the wait.

In delighted with my purchases and would recommend The Rainy Days.

March 26, 2024
Unprompted review
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Reply from The Rainy Days

Hi Carl, thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

I Ordered some Fila T-shirts

I Ordered some Fila T-shirts, wanted to change some sizes on my order got in contact with them to change sizes fast response and sorted my issue and was dispatched same day, arrived and couldn’t be happier. Great customer service and support!!

January 4, 2024
Unprompted review
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Reply from The Rainy Days

Hi Sam,
Happy to hear your issue was sorted and thank you for taking your time to give us a review

Rated 1 out of 5 stars

Non existant customer service

Order has been closed with no dispatch information and I have recieved nothing and no refund yet. Tried to contact using the phone number. It appears to be completely unmanned. Tried 2 emails with no response.

Customer service is just non existant.

I'm sure if your orders go through it's good as the prices are great but be weary if you have any issues you'll have to put in a lot of leg work to get anything done. They only seem to respond to negative Trustpilot reviews.

UPDATE: After about a week a got an email response and the issue was resolved but I think my review still stands as is.

UPDATE 2: They tried to get my review removed

November 29, 2023
The Rainy Days logo

Reply from The Rainy Days

Hi,
apologies about this situation
The issue was resolved and you got your products delivered on the 13th
as an apology on the 15/12/2023 we refunded your postage for the inconvenience we caused


Rated 4 out of 5 stars

Customer service

Issue with no response and refund are now resolved. Order itself was fine with no issues, but responses from customer services could be quicker.

June 5, 2023
Unprompted review
The Rainy Days logo

Reply from The Rainy Days

Hi Elīna Thanks for your honest review, we will work on our customer service being better

Rated 5 out of 5 stars

I made an order with this company…

I made an order with this company recently, a kenzo poppy t -shirt, the item was a size too big, I was instructed to buy the correct size as they sell out quickly and return the one I had for a refund, which I did, the transaction and refund was smooth, and I saved over 30% on the RRP even though I paid for postage to return the item. I will definitely be using this site again.

April 1, 2023
Unprompted review
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Reply from The Rainy Days

Hi Kelly thank you for taking the time to leave us a review,we hope you shop with us again soon.

Rated 1 out of 5 stars

Been awaiting a refund since beginning of December

All was well I originally thought prompt delivery although item to big sizing I do not feel was very accurate. Reordered smaller size and returned original item. Second order arrived fine but am still awaiting a refund for an item delivered to you back on 9th Dec I think it was. Sent numerous emails completely ignored each time and telephone number on website is unobtainable.

December 9, 2022
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Reply from The Rainy Days

Hi, sorry you haven't received your refund. Please can you email your order number to info@therainydays.co.uk so I can look into this for you.

Rated 1 out of 5 stars

Failed to deliver, IT'S A SCAM

Failed to deliver, but wont refund. They know it hasnt been delivered but wont refund because it 'could' be. Its been over two weeks. IT'S A SCAM, i will now have to contact my bank.

LOL .... This sums them up i get a response a month later :)

November 15, 2022
Unprompted review
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Reply from The Rainy Days

Hi, please can you email us your order number so we can track down your parcel for you. info@therainydays.co.uk

Rated 5 out of 5 stars

Great products

Great products arrived on time. Awesome company.

November 7, 2022
The Rainy Days logo

Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 5 out of 5 stars

Pure love ❤️

ordered through ebay before absolutely amazing products for unbeatable prices love these guys

November 2, 2022
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 2 out of 5 stars

The reason for the 2 star rating is:

The reason for the 2 star rating is:

- Unclear labelling regarding the size of clothing (jumper was both labelled medium and XL, the buying option was for XL, it was a medium)
- Paying to return the goods

October 14, 2022
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Reply from The Rainy Days

Sorry for any inconvenience caused, as this is a labelling error we will refund your cost of returns

Rated 5 out of 5 stars

Highly recommend delivery was within…

Highly recommend delivery was within timeframe given good quality definitely use again

October 11, 2022
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 1 out of 5 stars

I was meant to receive my parcel in 3-5…

I was meant to receive my parcel in 3-5 days. I got it for holiday. It will take 9 to 13 days to come. I am now on holiday and will return the item. Very dissapointed

October 9, 2022
The Rainy Days logo

Reply from The Rainy Days

Hi, sorry for the delay to the delivery. Unfortunately there was an issue with your address which needed to be amended, this caused a delay to shipment.

Rated 5 out of 5 stars

Great service

September 20, 2022
The Rainy Days logo

Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 5 out of 5 stars

Amazing

Easy to order, Quick & very efficient.

September 17, 2022
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 5 out of 5 stars

Not like other sites

I don’t usually leave reviews for companies but I have to say Rainy Days is class. I always order my gym clothes from Rainy days, they actually offer an affordable price compared to the manufacturer (Nike wanting £40 for the same top). They always have stock in, not just XS or XXXL like other sites offering similar prices. They replenish their stock and bring in new styles. I’ve ordered around 3 or 4 times now and I’ll keep coming back. The points system is also the cherry on top, I just wished I joined after my first order. The quality is always spot on, very happy.

September 14, 2022
Unprompted review
The Rainy Days logo

Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

Rated 5 out of 5 stars

I had not heard of Rainy days before I…

I had not heard of Rainy days before I placed my order. I must say that service has been fantastic following my order missing a jumper (which had become out of stock). When my parcel arrived and I had only received part of my order I was not to amused, I emailed straight away to advise and within hours received a reply. This is awesome customer service. Within a day I had my refund for the missing item.
Safe to say I shall definitely be ordering from Rainy days again based on their customer service.

September 7, 2022
The Rainy Days logo

Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope you shop with us again soon.

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