The Rainy Days Reviews 

2,442
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I wish I could leave zero stars. Awful, awful company I wish I hadn’t bought from. My order took ages to come, then when I returned it, zero correspondence from them. They are not responding to my... See more

Rated 5 out of 5 stars

Fantastic quality, beautiful item, have used this company many times and have not had a problem at all, best price on the Internet

Rated 5 out of 5 stars

Ordered a pair of adidas shorts, adidas t shirt and adidas tracksuit top. Got a decent sign up discount. Items delivered in 4 days. Exactly as expected. No issues at all here. Very happy punter. Al... See more

Company replied

Rated 1 out of 5 stars

The one star is only because you can't do zero stars. Avoid. Taken money, undelivered items, then say not in stock. No sign of refund. Email address is now dead and parent company Better Stuff Li... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

The Rainy Days offers daily deals on high street apparel and designer brands. New products and deals are added to the website daily, to ensure you never miss a great saving.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(2,442)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

So good came back for more.

Don’t normally leave reviews but I’m really impressed with Rainy Days. My kid badgered me about the site as his mates use it. I honestly thought it was another fake site when I saw the prices. I couldn’t be more wrong. Ordered stuff for the kid, and then myself when the products arrived. Highly recommend Rainy Days for great quality, price and service.

April 29, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Fantastic store got a few bits for my…

Fantastic store got a few bits for my holiday will definitely be buying again. Great experience overall.

May 17, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Bought 2 pairs of Ralph Lauren swim…

Bought 2 pairs of Ralph Lauren swim shorts for about the normal price of 1! Unreal to get genuine products at this price. Really happy.

May 24, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Brilliant all round experience.

Brilliant all round experience.
Ordered some t-shirts and they were delivered on time.
I needed to change one for a bigger size and the customer service was first class, t-shirt was exchanged with no issues
Great website with great customer service. Would highly recommend them.

May 25, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

I got my jacket in a couple of day…

I got my jacket in a couple of day really happy with it will use them again ☺️

May 17, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

I bought an Adidas t shirt from this…

I bought an Adidas t shirt from this site. Easy to order, arrived when they said it would. T shirt was good quality and was sold cheaper than advertised on other sites. Will definitely use the rainy days again

May 2, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Excellent!

Excellent!! Beautiful t shirt at a fab price!! I will definitely be back…… I already have my eye on a few more bits!

May 20, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we hope to see you shopping with us again soon.

Rated 4 out of 5 stars

Received order confirmation but never…

UPDATE 29/05/2024
Have received tracking for replacement parcel supposed to be arriving today thank you for fixing the issue

May 22, 2024
Unprompted review
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Reply from The Rainy Days

Hey Hannah, Sorry to hear this
we can see we did email you 3 days ago about this order but have not yet had a response. hope to hear back from you soon
Thanks

Rated 4 out of 5 stars

Only sent 75% of the order and not…

Only sent 75% of the order and not responding to emails or. Phone number does not work. Out of the 3 items that did arrive one is also the wrong size.

Contact now made the issue is being rectified

May 8, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for your feedback
apologies for the inconvenience caused,
If you have anymore questions email them to info@therainydays.co.uk

Rated 1 out of 5 stars

NO QR codes Ralph Lauren clothing

crib clothes - every time I do a review they are flagging and they are getting off with this. This is the 5th update I have done. Trust Pilot are there side which is wrong. corruption from both companies

Clone clothing - check other reviews out

They keeping flaggin my reviews months on

Sent me pirated ralph lauren swimming shorts. Both had with no tags on very disgusting, have reported to them man savings. Very Deceptive shop the rainy days are, please keep away buy elsewhere.

QR codes do not work took them into a Ralph Lauren shop they wore surprised when they didn’t scan and advised this. This was on both shorts.

My swimming shorts didn’t have tickets or stamps on them.

No QR codes to scan authentic

Ralph lauren confirmed everything should scan if not its pirated. I took them into a mainstream Ralph Lauren High street store in Manchester.

Man Saving shouldn't be advising them its bad brand damage for them.

Keep away from rainy days

Just look at all the reviews of this company - also the returns of this company is a nightmare it goes to a post office not good.

Very Poor customer service and very poor returns system it goes to a post office, they do not have a warehouse / shop, its a bedroom seller , the returns office is a post office very unprofessional

Flagging reviews ten months on

Just look at the reviews I am not the only one to point out its imposture clothing.

Returns system is poor, it is returned to a post office not a warehouse / shop, very unusual.

They have been trying to get this review off and every time I will edit to adjust to the corrupted trust pilot rules, my review will be seen.

May 22, 2024
Unprompted review
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Reply from The Rainy Days

We replied to you twice and stated if you don’t believe the items are authentic, then to take the items to the official stockist to confirm the authenticity, why would we tell you to do that if the items are not genuine. we also stated we are happy for you to give our details to the brand as we have all the official paperwork going back to the brand, the qr code even takes you to the brand directly, it’s difficult trying to deal with customers who don’t want to listen to anything we are saying, but why make things up? We also stated if your not happy then return the item for a full refund.

Update,
Refund takes 2-3 working days to process once we have received the item back. We flagged your review as you are clearly stating the items are not genuine, and that is defamation of our company. As stated plenty times to you on emails and on these updates you could have taken them directly to Ralph Lauren to authenticate them, However you chose not to and are claiming you have sent them back. We have our returns address with the post office so all returns are tracked and safely received

Rated 1 out of 5 stars

no communication

no communication, no order, no tracking details, and money already taken

May 10, 2024
Unprompted review
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Reply from The Rainy Days

Hi, sorry to hear this could you email your order number to info@therainydays.co.uk so we can look into this for you.

Rated 1 out of 5 stars

Ordered on the 16th of April

Ordered on the 16th of April. No update on tracking or order delivery.

Emailed several times with one response to state they are looking into it.

Requested a refund.

April 30, 2024
Unprompted review
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Reply from The Rainy Days

Hey Ahmar,
Apologies about this this could you email your order number to info@therainydays.co.uk we will get this sorted for you

Rated 4 out of 5 stars

Thank you for the refund

Thank you for the refund. Wished you would have communicated better. Please change your postage supplier?

April 12, 2024
Unprompted review
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Reply from The Rainy Days

Thank you for taking the time to leave us a review, we are always looking to improve our delivery service, your feedback is well noted.

Rated 1 out of 5 stars

Scam or Useless?

Ordered (and paid) on 11th April and now 12 days later have had no notification of dispatch of item. Not sure if they are a scam or just useless......

April 23, 2024
Unprompted review
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Reply from The Rainy Days

Hi Simon, we have responded to your recent email. It has been 8 working days since you've ordered so we have to declare this as lost in transit. Because it is 3 days over our expected delivery window we can offer a replacement or a refund.

Kind Regards

Rated 1 out of 5 stars

Ordered two Vivienne Westwood…

Ordered two Vivienne Westwood sweatshirts at half price but only received one. Emailed through the website and got a reply saying they would send out the second sweatshirt right away. That was over two weeks ago,have not received my item yet.
Sent several emails and left messages on automated phone line but have had no further contact. So the bargain I thought I was getting is in fact a full price sweatshirt I would never normally purchase.
I could not recommend using this company.
Although I have received something for my money unlike some of the other reviewers on here.
UPDATE on the reply i have had no contact from your company via e-mail for order number RD378573. I cannot exchange something I did not receive. It seems I have no choice but to put this in the hands of my credit card company. Customer service seems to be non existent with The Rainy Days.Avoid.

March 26, 2024
Unprompted review
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Reply from The Rainy Days

Hey Daniel,
We have issued you a refund for one of Vivienne Westwood sweatshirts.
Apologies for the inconvenience.

Rated 5 out of 5 stars

Carhartt jacket

Ordered a Carhartt jacket, took a few days to process my order, but arrived a week after ordering. Very happy with the quality and delivery.

April 12, 2024
Unprompted review
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Reply from The Rainy Days

Thanks! We hope you shop with us again soon!

Rated 2 out of 5 stars

Ordered jacket was way too large

Ordered jacket was way too large. Went to return item at Evri parcel shop tried to put in post code came up as invalid would not accept. Put address in maps comes up as George’s newsagent emailed twice tried to phone numerous occasions. Don’t just want to send it may not get my money back

April 11, 2024
Unprompted review
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Reply from The Rainy Days

Hi, sorry about that! Our returns info has been updated recently - please try again!
Kind regards

Rated 1 out of 5 stars

What Customer Service ???

As many have said, when things go right im sure its a great company with great prices but the Customer Service is definitely lacking.

After 5 days my order, although having a tracking number attached still only says ready to ship, and despite the contact page saying they will respond within 24 hours, here we are with no response.

The contact telephone number just greets you with a message (in a US accent) saying you cant be connected.

I have now emailed the address stated above, but the product I wanted is now not on the website so don't hold much hope.

In response to their reply, I didn't ask for an exchange, I accepted one because my original order was lost and they could not fulfill it due to having no more stock (because of the length of time in replying)

April 11, 2024
Unprompted review
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Reply from The Rainy Days

Hi Anthony, we emailed you and you asked for an exchange. This was sent out on Friday, please allow 3-5 working days for this to be delivered to you.
Thanks!

Rated 5 out of 5 stars

Brilliant

Ordered a Carhartt jacket at a bargain price - was a bit skeptical at first due to some of the reviews but the item arrived in 3 days and is perfect, absolute bargain.

April 3, 2024
Unprompted review
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Reply from The Rainy Days

Hi, thanks for the kind review!

Rated 1 out of 5 stars

Do Not Buy From Here

Placed an order on 12th March 2024. Money taken and order confirmation email received. No goods have arrived, no further correspondence and no reply to my contact. DO NOT ORDER FROM THIS COMPANY.

March 12, 2024
Unprompted review
The Rainy Days logo

Reply from The Rainy Days

Hi, sorry to hear this could you email your order number to info@therainydays.co.uk so I can look into this for you.

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