I wish I could leave zero stars. Awful, awful company I wish I hadn’t bought from. My order took ages to come, then when I returned it, zero correspondence from them. They are not responding to my... See more
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See what reviewers are saying
Fantastic quality, beautiful item, have used this company many times and have not had a problem at all, best price on the Internet
Ordered a pair of adidas shorts, adidas t shirt and adidas tracksuit top. Got a decent sign up discount. Items delivered in 4 days. Exactly as expected. No issues at all here. Very happy punter. Al... See more
Company replied
The one star is only because you can't do zero stars. Avoid. Taken money, undelivered items, then say not in stock. No sign of refund. Email address is now dead and parent company Better Stuff Li... See more
Company details
Information provided by various external sources
The Rainy Days offers daily deals on high street apparel and designer brands. New products and deals are added to the website daily, to ensure you never miss a great saving.
Contact info
The Causeway Staines-Upon-Thames Middlesex TW18 3BA, TW18 3BA, Staines-Upon-Thames, United Kingdom
- 03301330815
- info@therainydays.co.uk
- therainydays.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So good came back for more.
Don’t normally leave reviews but I’m really impressed with Rainy Days. My kid badgered me about the site as his mates use it. I honestly thought it was another fake site when I saw the prices. I couldn’t be more wrong. Ordered stuff for the kid, and then myself when the products arrived. Highly recommend Rainy Days for great quality, price and service.

Reply from The Rainy Days
Fantastic store got a few bits for my…
Fantastic store got a few bits for my holiday will definitely be buying again. Great experience overall.

Reply from The Rainy Days
Bought 2 pairs of Ralph Lauren swim…
Bought 2 pairs of Ralph Lauren swim shorts for about the normal price of 1! Unreal to get genuine products at this price. Really happy.

Reply from The Rainy Days
Brilliant all round experience.
Brilliant all round experience.
Ordered some t-shirts and they were delivered on time.
I needed to change one for a bigger size and the customer service was first class, t-shirt was exchanged with no issues
Great website with great customer service. Would highly recommend them.

Reply from The Rainy Days
I got my jacket in a couple of day…
I got my jacket in a couple of day really happy with it will use them again ☺️

Reply from The Rainy Days
I bought an Adidas t shirt from this…
I bought an Adidas t shirt from this site. Easy to order, arrived when they said it would. T shirt was good quality and was sold cheaper than advertised on other sites. Will definitely use the rainy days again

Reply from The Rainy Days
Excellent!
Excellent!! Beautiful t shirt at a fab price!! I will definitely be back…… I already have my eye on a few more bits!

Reply from The Rainy Days
Received order confirmation but never…
UPDATE 29/05/2024
Have received tracking for replacement parcel supposed to be arriving today thank you for fixing the issue

Reply from The Rainy Days
Only sent 75% of the order and not…
Only sent 75% of the order and not responding to emails or. Phone number does not work. Out of the 3 items that did arrive one is also the wrong size.
Contact now made the issue is being rectified

Reply from The Rainy Days
NO QR codes Ralph Lauren clothing
crib clothes - every time I do a review they are flagging and they are getting off with this. This is the 5th update I have done. Trust Pilot are there side which is wrong. corruption from both companies
Clone clothing - check other reviews out
They keeping flaggin my reviews months on
Sent me pirated ralph lauren swimming shorts. Both had with no tags on very disgusting, have reported to them man savings. Very Deceptive shop the rainy days are, please keep away buy elsewhere.
QR codes do not work took them into a Ralph Lauren shop they wore surprised when they didn’t scan and advised this. This was on both shorts.
My swimming shorts didn’t have tickets or stamps on them.
No QR codes to scan authentic
Ralph lauren confirmed everything should scan if not its pirated. I took them into a mainstream Ralph Lauren High street store in Manchester.
Man Saving shouldn't be advising them its bad brand damage for them.
Keep away from rainy days
Just look at all the reviews of this company - also the returns of this company is a nightmare it goes to a post office not good.
Very Poor customer service and very poor returns system it goes to a post office, they do not have a warehouse / shop, its a bedroom seller , the returns office is a post office very unprofessional
Flagging reviews ten months on
Just look at the reviews I am not the only one to point out its imposture clothing.
Returns system is poor, it is returned to a post office not a warehouse / shop, very unusual.
They have been trying to get this review off and every time I will edit to adjust to the corrupted trust pilot rules, my review will be seen.

Reply from The Rainy Days
no communication
no communication, no order, no tracking details, and money already taken

Reply from The Rainy Days
Ordered on the 16th of April
Ordered on the 16th of April. No update on tracking or order delivery.
Emailed several times with one response to state they are looking into it.
Requested a refund.

Reply from The Rainy Days
Thank you for the refund
Thank you for the refund. Wished you would have communicated better. Please change your postage supplier?

Reply from The Rainy Days
Scam or Useless?
Ordered (and paid) on 11th April and now 12 days later have had no notification of dispatch of item. Not sure if they are a scam or just useless......

Reply from The Rainy Days
Ordered two Vivienne Westwood…
Ordered two Vivienne Westwood sweatshirts at half price but only received one. Emailed through the website and got a reply saying they would send out the second sweatshirt right away. That was over two weeks ago,have not received my item yet.
Sent several emails and left messages on automated phone line but have had no further contact. So the bargain I thought I was getting is in fact a full price sweatshirt I would never normally purchase.
I could not recommend using this company.
Although I have received something for my money unlike some of the other reviewers on here.
UPDATE on the reply i have had no contact from your company via e-mail for order number RD378573. I cannot exchange something I did not receive. It seems I have no choice but to put this in the hands of my credit card company. Customer service seems to be non existent with The Rainy Days.Avoid.

Reply from The Rainy Days
Carhartt jacket
Ordered a Carhartt jacket, took a few days to process my order, but arrived a week after ordering. Very happy with the quality and delivery.

Reply from The Rainy Days
Ordered jacket was way too large
Ordered jacket was way too large. Went to return item at Evri parcel shop tried to put in post code came up as invalid would not accept. Put address in maps comes up as George’s newsagent emailed twice tried to phone numerous occasions. Don’t just want to send it may not get my money back

Reply from The Rainy Days
What Customer Service ???
As many have said, when things go right im sure its a great company with great prices but the Customer Service is definitely lacking.
After 5 days my order, although having a tracking number attached still only says ready to ship, and despite the contact page saying they will respond within 24 hours, here we are with no response.
The contact telephone number just greets you with a message (in a US accent) saying you cant be connected.
I have now emailed the address stated above, but the product I wanted is now not on the website so don't hold much hope.
In response to their reply, I didn't ask for an exchange, I accepted one because my original order was lost and they could not fulfill it due to having no more stock (because of the length of time in replying)

Reply from The Rainy Days
Brilliant
Ordered a Carhartt jacket at a bargain price - was a bit skeptical at first due to some of the reviews but the item arrived in 3 days and is perfect, absolute bargain.

Reply from The Rainy Days
Do Not Buy From Here
Placed an order on 12th March 2024. Money taken and order confirmation email received. No goods have arrived, no further correspondence and no reply to my contact. DO NOT ORDER FROM THIS COMPANY.

Reply from The Rainy Days
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