The Ramp Factory Reviews

377

•

4.9

Mobility Equipment Supplier

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the sturdy, high quality products and mention that navigating the website and placing online orders is exceptionally straightforward, simple, and hassle free. People deeply appreciate the remarkably fast shipping times, noting that items always arrive promptly and fit their specific mobility and accessibility needs perfectly well. However, some people mentioned that delivery services could occasionally experience unexpected logistical delays, unfortunate communication gaps, or persistent tracking issues. A few consumers encountered frustrating wait times when their packages remained stuck at dispatch depots or faced significant transit hurdles.

What people talk about most

Product

People report high satisfaction with the products, highlighting their sturdy, robust, and well-made design... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast arrival... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the durable, robust, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Clients share positive opinions on service, frequently praising the prompt delivery, helpful advice, and... See more

Reviews shaping this summary

A really great product: well made and stable. Delivery was very quick. It would be even better if there was a means of simply attaching multiple ramps together side-by-side but without stopping them s... See more

Needed a ramp for outdoor cold storage unit, was quoted ridiculous prices, found some on The ramp factory for a fraction of the price wasn't expecting much for the price but was amazed when they arr... See more

Company replied

Firstly finding this product which will provide easier access for our clients here in our supported living facility. Secondly the speed at which the product was delivered to Northern Ireland, better t... See more

Company replied

The dimensions and descriptions of the ramps were accurate. Delivery was quick. The heavy duty rubber ramps are stable and require no fixing. UPVC doors can be a challenge when using a walker but the... See more

Company replied

Company details

Mobility Equipment Supplier

About The Ramp Factory

Written by the company

The UKs Favourite Ramp Supplier

Huge range of quality products
We won't be beaten on price
Next Day Delivery Available
Free and fast UK Mainland delivery
No quibble 60 days returns
Our ranges include car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

Unit 5, Quantum Business Park, GU52 8EA, Fleet, United Kingdom
01372 648587
hello@therampfactory.co.uk
therampfactory.co.uk

4.9

Excellent

377 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

The Ramp People

www.theramppeople.co.uk

4.9

(11K)

Better Independent Living

betterindependentliving.co.uk

4.8

(300)

Humfree

humfree.co.uk

4.9

(750)

My Mobility UK

mymobilityuk.co.uk

4.7

(313)

Etech Mobility UK

etechmobility.co.uk

4.8

(2K)

Mobility Extra

www.mobilityextra.co.uk

4.8

(625)

Stannah UK

stannah.com

4.7

(7K)

Ear Wax Solution

earwaxsolution.co.uk

4.8

(333)

4.9

All reviews

(377)

205 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 26, 2026

First class service altogether

First class service altogether, many thanks

August 12, 2026

Reply from The Ramp Factory

Sep 4, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 22, 2026

Well made product

Well made product, happy with purchase

August 14, 2026

Reply from The Ramp Factory

Aug 23, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 21, 2026

Better than expected

The product is great, very robust, firm, non slip & feels safe, lots of choice of heights, delivery was speedy. absolutely brilliant for the price, would buy again & recommend.

August 6, 2026

Reply from The Ramp Factory

Aug 23, 2026

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Aug 21, 2026

Ramp Delivery

Good delivery

August 6, 2026

Reply from The Ramp Factory

Aug 23, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 19, 2026

Good product

August 5, 2026

Reply from The Ramp Factory

Aug 23, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 19, 2026

Good quality and service

Very pleased, good quality, functional packaging, quick delivery.

August 12, 2026

Reply from The Ramp Factory

Aug 23, 2026

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Aug 19, 2026

August 3, 2026

Reply from The Ramp Factory

Aug 11, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 10, 2026

Super quick delivery

Super quick delivery, really good quality product, smooth transaction.
A really good quality product that is just what I needed for my particular project where I needed a transition across a water covered area during wintertime yet baking hot and dry in summer.

July 29, 2026

Reply from The Ramp Factory

Aug 11, 2026

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Aug 9, 2026

Excellent product and quick delivery

Excellent product and quick delivery, exactly what I wanted. Would highly recommend The Ramp Factory service was faultless.

August 2, 2026

Reply from The Ramp Factory

Aug 11, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Aug 9, 2026

Excellent product

Excellent product - well made and brilliant price - fast delivery - will use again for sure.

August 2, 2026

Reply from The Ramp Factory

Aug 11, 2026

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look