While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Don't have to run everything at full strength which I appreciate! Gentle massage, a bit more heat, ems adjusted to how I'm feeling. Good flexibility for something this size!

Rated 5 out of 5 stars

I was very disappointed with my purchase as it arrived in a very battered box with no packing but the team at Theraneck. Although they couldn’t do anything about it, we’re very considerate and und... See more

Rated 4 out of 5 stars

Great product, certainly removes the tension in my neck muscles and leaves you feeling relaxed. Since I have spondylosis the TheraNeck has helped greatly especially when twisting my neck when “putting... See more

Rated 1 out of 5 stars

Terrible customer service, arrived in thin damaged box. No branding what so ever on the product or box, could have been any make . Tiny instructions with no health warnings. Contacted company same day... See more

Company details


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(131)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good

The communication and time it took to arrive could have been better, but the actual product is very good. I have had problems with my neck for a long time, this and other treatments ( therapy ) have improved it more than I ever expected.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Was apprehensive about purchasing this…

Was apprehensive about purchasing this item .even so took me a while to use it after I bought it ..however it's a great piece of kit and I use it every Morning and after 6 weeks I'm virtually free of any dizziness etc . ❤️‍🩹
Recomended

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Use anywhere

I love that it’s rechargeable so no cord and can be used anywhere. It’s very compact so it’s easy to store. I haven’t been very consistent using it due to circumstances but can certainly feel the benefit when I do.

September 12, 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Terrible customer service, arrived in thin damaged box. No branding what so ever on the product or box, could have been any make . Tiny instructions with no health warnings. Contacted company same day , I wanted to return but they only offered part refund. Would not recommend .

June 23, 2026
Unprompted review
Rated 4 out of 5 stars

Works well

Help relieve neck pain and tension.
Bit disappointed only had a few months and one of the metal studs has fallen out today

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have been treated by my osteopath for…

I have been treated by my osteopath for over 40 years after having had a horse riding accident which crushed part of my spine She has always said my light headedness and feeling of being drunk came from the muscle at the base of my neck. When I saw your TheraNeck I thought I should try it I have spent so much money on gadgets so did not hold my breath with this one
I cannot tell you how pleased I am. First time in over 2 years I feel almost normal. Not light headed, not feeling drunk every day and not scared of turning round quickly. It is the best thing ever. I showed my osteopath and she was so thrilled for me as it had loosened the muscles quite a lot If anyone out there is suffering from similar symptoms please do buy a Thera neck

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

This is amazing

This is amazing. I’m so pleased I convinced myself to buy it. The only minor negative was it took quite a long time to arrive. However, that’s out of control of the supplier and manufacturer so I give us a five star rating.

September 9, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look