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Rated 2 out of 5 stars

Overpriced item. The massage itself not too bad, but comparing to the price the features is not compared. One of tge silicon keep falling when i tried to use the stronger massage, and it feels like pi... See more

Company replied

Rated 3 out of 5 stars

I have not used the product long enough to evaluate its effectiveness. The massage feels good. It is light and comfortable in my hand. The battery does not last as long as claimed. At this time my... See more

Rated 5 out of 5 stars

Therascalp is a great product! Fairly priced and with great quality, I bought this as a Christmas gift last year. My girlfriend was extremely pleased with the massage it was giving her scalp. I used i... See more

Rated 1 out of 5 stars

Never shipped out my order. When I reached out to support, I never received a response. I received a request to review via Trustpilot before receiving a response from their team.

Company replied

Company details

  1. Appliance Store

Written by the company

The world’s smartest 5-mode head massager for convenient, at-home relaxation.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

54 reviews

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Rated 2 out of 5 stars

Great commercial men product

Great commercial. Tried the product once was underwhelmed. Forgot about it for a few weeks. Tried it again, and had the same feeling. Those wire metal claw things are more relaxing, I'd say.

This feels like a good idea that's not quite there yet.

March 2, 2022
Rated 2 out of 5 stars

Overpriced item

Overpriced item. The massage itself not too bad, but comparing to the price the features is not compared. One of tge silicon keep falling when i tried to use the stronger massage, and it feels like pinching instead of massaging. When i got mine, there is deep scratch already in the massager. The good thing about this item is the size, it's compact and you can take everywhere especially for travelling and charging is so easy.

February 14, 2022
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Reply from Therascalp

Jeanny, we are sorry to hear that you feel this way. We use high-quality material and an optimized, patented mechanism to deliver the highest quality automated scalp massage on the market. Unfortunately that comes with extra costs, especially with the recent supply chain crisis. However, it appears that you have received a defective unit; the silicone nodes should not be falling during use. Please reach out to customer service and we will set-up a free return or replacement! We respond to all emails within 24 hours.

Rated 5 out of 5 stars

Amazing

Amazing! If you are suffering from headaches due to tension, this product can literally better your life quality.

February 9, 2022
Rated 5 out of 5 stars

Helpful for headaches

I have fibromyalgia, so headaches are common. This is a great device to use at various times of the day to reduce pain, and has several settings.

February 6, 2022
Unprompted review
Rated 1 out of 5 stars

Knots my hair

January 17, 2022
Therascalp logo

Reply from Therascalp

Angela, we are sorry to hear that. Perhaps you have very thick hair? Less than 5% of our customers experience hair tangling with the Therascalp massager. Please reach out to customer service and we can set-up a free return! We respond to all emails within 24 hours.

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