Thereadingglassesshop Reviews 

568
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attractive styles, comfortable fit, and dependable quality of the reading glasses, noting that the products are well made and sturdy. Many people also appreciate the remarkably fast delivery service, secure packaging that protects fragile frames, and the extremely simple online ordering process. However, some reviewers noted issues with product durability, mentioning that frames occasionally snapped, arms fell off, or parts broke unexpectedly during normal cleaning. Some consumers also experienced occasional delivery delays, tracking difficulties, or received incorrect items that required immediate further assistance and resolution.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, stylish designs, and excellent value for... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt, quick, and... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with the well-made,... See more

Order

People report positive experiences with order, highlighting that the site is simple to use and the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more

Rated 5 out of 5 stars

Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.

Rated 5 out of 5 stars

This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more

Company replied


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(568)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Fast delivery, seems to be the same quality and comfort as my last pair bought for 35.00 at another company. Hopefully these will last as long as they did!
I’m already thinking of buying some more in other colours and styles.

March 2, 2024
Rated 5 out of 5 stars

Broke first time of wearing, prob postal prob

Broke first time of wearing but replaced immediately

Good show

MC

February 27, 2024
Thereadingglassesshop logo

Reply from Thereadingglassesshop

Thanks Miles
Our 28 day no question policy is fair in my opinion , lovely that you responded so kindly , replacement in the next post , all the best sir
Daniel

Rated 4 out of 5 stars

We can all make mistakes

Have purchased glasses from this company a number of times and always been delivered quickly.
On this occasion one of the pairs was the wrong colour. So emailed Daniel and received apology and instructed to send wrong pair back, and he would send the correct colour.
The correct pair received following day.
We can all make mistakes, it how you rectify them. This was done with minimum of fuss and speedily. Well done and thank you.

January 31, 2024
Rated 5 out of 5 stars

Great glasses

My 3rd order from this company as the glasses are so good. Great styles and great quality. This order for my niece who wants some of ur glasses ! Well done 👏

January 28, 2024
Rated 5 out of 5 stars

All Ok!

All Ok!! I am very satisfied!! Unexpectedly fast delivery, thank you very much

January 30, 2024
Rated 5 out of 5 stars

Lovely reading glasses

Lovely reading glasses. Very comfortable to wear and come with a case and cleaning cloth. Great price and very fast service. Glasses were received the day after ordering even though it was advised 3-4 days for delivery. Will be ordering more in different colours. Very happy. Thank you 😊

January 3, 2024
Rated 5 out of 5 stars

Good quality, solid glasses that arrived quickly.

The specs are solid, well constructed and lenses look good. Only problem is the glue on the tape that is stuck to one arm.
update: Glue has been removed. Specs fit well and give nice, clear vision. I would recommend.

January 3, 2024
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Reply from Thereadingglassesshop

Hi Stephen , I don’t know what to make of this review , it’s certainly a first , ok I have used my own products for years and the little tag on the arm is easily removed and the stickiness has always not been a problem to rub off , I appreciate you have had a different experience to everybody else since we began four years ago. , how strange , a hard rub has always sorted this in my case , yes please return and I will take a look and send you another pair of which I will remove the little tag for you sir ⭐️
Warm regards
Daniel

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